This cake was my cake for my wedding. I didn’t receive the cake as pictured above because I was told by the manager that they didn’t have the packaging. I was told that someone tried to call me, but I never received a call. Also, I was still charged the full price of a two-tier cake even though I received a sheet cake.

Simple, elegant, affordable, AND delicious! Bought for a wedding cake and added flowers. It was beautiful and tasted great! The only downside is that it was not enough for a wedding of 125 people! When I researched and had planned this in March 2024, there was a 3 tiered offering. Unfortunately, they discontinued the 3 tiered cake and only offer a 2 tier option now. Please bring back the 3 tier for reunion and wedding events. Thank you!

Placing the order online was terrible. You cannot customize your order exactly the way you want. So u have to put it in the note area. The note area only allows you to enter a limited amount of words. I put what i could in the notes. They clearly read it because when arriving to pick up the cake i was told they didn't have lavender so they used purple. Mind you that was apart of the directions. I ended up with an all purple two tiered cake with a border and no other decorations which wasn't selected. The cake was for a birthday party for the following day. Thank God I knew how to decorate or I would've needed to purchase another cake. I will never order another cake from Sam's in the future if the ordering process is online. I'm really disappointed.

The cake was lop-sided not what i would've expected. Should have taken it out of the box and checked before i left the store. Had to order and pay online so, what would they have done to fix this immediately? Sam's train your bakery folks! No one wants a crappy looking cake.

I have ordered cakes for YEARS. They made me order online. The cake was so plain and the top tier didn't have the sugar I asked for. The pearl edging was not done well at all. Of all cakes I have ordered this one was the only one I have been truly disappointed in. Makes me question if I want to use them again for a formal affair.

This is the 2nd 2 -tired cake I have purchased recently, Sept 6th and this one. I purchased both for weddings as I didn’t have time to make them myself. ( I’ve done this is the past and was very happy with the cakes! ) however the last 2 cakes were disappointing. Neither of the cakes had smooth icing. They looked like the icing had be put on in a really big hurry. Because I purchased these for weddings I was not happy with the looks. Even after I added the flowers you could still see the very sloppy icing. I was happy with the taste of both cakes.

This cale can be customized but I kept it basic, white cake, white buttercream I ordered decorations that I ordered offline and it’s came out BEAUTIFUL and GOOD! I plan on ordering this cake again and decorating it for my next event or special occasion!

The cake was good but had a lot of frosting and could see where the 2 layers were stacked. The only thing we had them do was a shell boarder, we had our own decorations to put on it and they did a good job on that. Over all we were happy with the cake just would have liked to not have the fold in the center.

I was pleasantly surprised at how perfect this cake was! It was exactly what I needed. And it was so moist and perfectly sweet. Not too sweet like some cakes are. This was a HUGE cake for an unbeatable price. I had so much leftover after a party with 30+ people.

I recently ordered a two-tiered cake for my daughter’s 13th birthday. The cake ultimately turned out beautiful, but the process of ordering it deserves one star. After driving to my local Sam’s Club to order her cake, I was informed that I could no longer order my cake in person and needed to order it online, which was frustrating but doable. From home, I quickly discovered that it was almost impossible to customize my cake given the available ordering parameters. I proceeded to call my local Sam’s Club and explain how there was no room on their site to write a description of what I wanted. The very polite lady suggested that I try to abbreviate my description and, hopefully, someone would call me for further directions, which I attempted to do. Still, there was only about five words worth of space to write a description for the colors, the wording, and the word call me. In the end, I took a gamble, and it turned out beautiful. The process was beyond frustrating. I understand streamlining your ordering process to make things easier, but please don't make the process this difficult. It took me over an hour to order a birthday cake with the drive, the multiple calls, and my attempts to abbreviate my wording in a way that was hopefully understandable. Please make your ordering system more user-friendly.