It was just what we ordered. A plain white frosting cake, double layered. Such a great price for the cake. We decorated it with our own pieces and it came out beautifully. Only downside is that the buttercream was way too sweet for our liking, but other than that we loved the cake

Simple, elegant, affordable, AND delicious! Bought for a wedding cake and added flowers. It was beautiful and tasted great! The only downside is that it was not enough for a wedding of 125 people! When I researched and had planned this in March 2024, there was a 3 tiered offering. Unfortunately, they discontinued the 3 tiered cake and only offer a 2 tier option now. Please bring back the 3 tier for reunion and wedding events. Thank you!

The cake was good but had a lot of frosting and could see where the 2 layers were stacked. The only thing we had them do was a shell boarder, we had our own decorations to put on it and they did a good job on that. Over all we were happy with the cake just would have liked to not have the fold in the center.

I purchased this cake for my parents 50th wedding anniversary party. It turned out so pretty! The cake was fresh and tasted very good. The only issue is you can only order online and the options are limited to how you can decorate. Luckily, I wanted simple colors. So white with gold glitter was perfect for us.

I recently ordered a two-tiered cake for my daughter’s 13th birthday. The cake ultimately turned out beautiful, but the process of ordering it deserves one star. After driving to my local Sam’s Club to order her cake, I was informed that I could no longer order my cake in person and needed to order it online, which was frustrating but doable. From home, I quickly discovered that it was almost impossible to customize my cake given the available ordering parameters. I proceeded to call my local Sam’s Club and explain how there was no room on their site to write a description of what I wanted. The very polite lady suggested that I try to abbreviate my description and, hopefully, someone would call me for further directions, which I attempted to do. Still, there was only about five words worth of space to write a description for the colors, the wording, and the word call me. In the end, I took a gamble, and it turned out beautiful. The process was beyond frustrating. I understand streamlining your ordering process to make things easier, but please don't make the process this difficult. It took me over an hour to order a birthday cake with the drive, the multiple calls, and my attempts to abbreviate my wording in a way that was hopefully understandable. Please make your ordering system more user-friendly.

Cake was lopsided, with the top off-centered. Icing was thin with cake underneath visible. Beaded edge along bottom of top level when it was ordered without. Cake was not freshly made, as when order was double checked I was told it was ready to pick up 2 days prior to the event ordered for. This cake did not look anything like the picture—if you’re expecting this to be ready to serve without additional decor, this is not the cake for you. Very disappointing from Sam’s as I usually like their baked goods. Was told they only have 1 decorators so they have to make the cakes early. Definitely a difference in freshness from the cake ordered and the cupcakes we also had ordered for the event.

Delicious cake and great value. Ordered many in past and this one was not the pretttiest. The insert into first tier was taller than the cake and there was a gap between 1st and 2nd tier and cardboard showing. Someone should not have boxed up that cake and let it leave the store. I opened it just before my party. I always get plain white, no edge, and then add fresh flowers and a topper. I made it work but wasn’t happy with this particular cake. So, check before leaving the bakery, but I will definitely order it again. It is a really, really good cake

The cake was lop-sided not what i would've expected. Should have taken it out of the box and checked before i left the store. Had to order and pay online so, what would they have done to fix this immediately? Sam's train your bakery folks! No one wants a crappy looking cake.

I ordered a plain cake with layers of chocolate and white. I wanted a blank slate so I could decorate it for a bridal shower. It was very neat and had nice clean edges and wasn't wonky at all. It was the perfect canvas for the cake. The taste and texture of both layers was outstanding! It was moist and the perfect density! The icing was perfect as well - not grainy or too sweet. I got tons of compliments on both the taste and appearance that I wanted to take credit for baking it!

I ordered a plain two tiered cake with piping for a bridal shower, intending to decorate it with fresh flowers. Upon pick up, the employee in the bakery was surly and unfriendly. I requested that she add an inscription which seemed to irritate her further. However, she did comply, I picked up the cake and went home. Upon taking cake out of the box, I was horrified to see that the cake looked like something out of a Dr. Seuss book. It was not centered on the foundation, it wasn’t completely iced all the way around, and the layers were lopsided. It was a disaster! We did our best to hide the imperfections, and decorated it as planned, but it looked ridiculous. In addition, adding insult to injury, the inscription was not what I requested. Whoever filled this order, apparently has absolutely no pride in a job well done. This is all very unfortunate, as the cake is tasty and reasonably priced. But the sloppy presentation and unfriendly customer service are a dealbreaker.