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Customer reviews for Custom Two-Tier Cake for
Custom Two-Tier Cake
4.3 out of 5 stars
stars877 ratings342 reviews
  1. 5 stars72% (633)
  2. 4 stars7% (62)
  3. 3 stars6% (56)
  4. 2 stars4% (35)
  5. 1 star10% (91)

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Showing 101-110 of 342 reviews
Feb 17, 2025
Nina
5 out of 5 stars review

Verified Purchase

Best cake!

The cake was amazing! Dense and moist and the buttercream was amazing! Ordered for my babyshower and everyone LOVED how good it tasted.

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Jul 21, 2024
Raina
3 out of 5 stars review

Verified Purchase

Dry but very pretty

Disappointed at how dry it was, pleased with how easy it was to order online, pick up, and put my own flowers on it.

Helpful?3M5J0J0UTO8P13621807152
reply from Sam's Club Bakery Team

We're glad you liked the look of the cake, Raina, but we're sorry to learn the cake was dry. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Aug 27, 2024
Shopper
1 out of 5 stars review

Verified Purchase

Epic fail

Frosting was crazy sweet. And the top tier was not centered it was falling off the back. I was really displeased. Normally their cakes are amazing but this wasn't just epic fail.

Helpful?3M5J0J0UTO8P13621807152
Nov 19, 2024
Mrs Ed
5 out of 5 stars review

Verified Purchase

We made a really good choice!

It was a really good cake! Tasty, like all the Sam's Club bakery items are. And decorated 100% to our specifications. All within our small budget as well. We couldn't be happier!

Helpful?3M5J0J0UTO8P13621807152
Nov 14, 2024
PS
2 out of 5 stars review

Verified Purchase

😢

I loved the way it looked but I was disappointed that it only came in buttercream. I loved it when you had the option of whipped cream or buttercream. The price was reasonable. I guess I got what I paid for!

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Oct 2, 2024
abby
1 out of 5 stars review

Verified Purchase

I don’t recommend

I do not recommend the Rockford IL location for a wedding cake. We ordered one and it was the wrong flavor and it was completely lopsided. The edging was also not even. It’s cheap but they did a bad job

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Apr 16, 2025
Donna
4 out of 5 stars review

Verified Purchase

Good quality and Great price!

I purchased an all white wedding cake and put my own floral decorations on it. It looked great and the price was very affordable! I thought the frosting was almost too sweet but everyone liked it so that's a plus. The cake was ready for pickup first thing in the morning the day of my wedding which was really convenient.

Helpful?3M5J0J0UTO8P13621807152
Apr 1, 2025
Nomi
5 out of 5 stars review

Verified Purchase

Good Overall but Message Word Count is too Limited

Overall, the cake was good and decorated nicely. However, the word count in the area where you can type your message when customizing your cake was not enough. It was hard to describe both what I wanted to be written on the cake AND the specific color of frosting I wanted in the same message area because of the word limit. Other than that, the cake was good overall.

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Sep 10, 2024
K Taylor
4 out of 5 stars review

Verified Purchase

Baby Shower Cake:

The cake came just as ordered, we wasn't given instructions that cake had to stay in refridgerator or anything like that. The cake was my baby shower and unfortunately, when put out on the dessert table, it started to melt after an hour. However, the design and the flavor was as expected.

Helpful?3M5J0J0UTO8P13621807152
Jul 18, 2024
Lee
2 out of 5 stars review

Verified Purchase

Disappointed in cake design

The cake was good but I was disappointed that it wasn’t the one I ordered and the bakery did not call to let me know that they didn’t have the decoration. It needs to be where you can go inside the store and order to see if they have that design online is a bad idea.

Helpful?3M5J0J0UTO8P13621807152
reply from Sam's Club Bakery Team

We're sorry to learn your order wasn't correct, Lee, and that you were informed we only take orders online. You can order our delicious custom cakes and cupcakes with any of our bakery associates in person, over the phone, or online with our new digital cake ordering experience for added member convenience. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.