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Customer reviews for Custom Two-Tier Cake for
Custom Two-Tier Cake
4.3 out of 5 stars
stars
886 ratings349 reviews
  1. 5 stars72% (641)
  2. 4 stars7% (62)
  3. 3 stars6% (56)
  4. 2 stars4% (36)
  5. 1 star10% (91)

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Showing 91-100 of 349 reviews
Aug 20, 2025
Teri
1 out of 5 stars review

Verified Purchase

Poor Presentation

The cake presentation was sub par. The cardboard underneath was visible and the cake wasn’t centered properly.

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Sep 11, 2025
Jax
5 out of 5 stars review

Verified Purchase

Fun & Delicious!

The kids wanted to decorate their own birthday cakes so I ordered a blank, pink cake & blank blue ones. Super fun! Delicious as always!

Helpful?3M5J0J0UTO8P13621807152
Aug 24, 2025
Mallory
3 out of 5 stars review

Verified Purchase

Two tier cake

You could see the cardboard that the second layer sat on. It was very visible but still tasted great!

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Aug 22, 2025
BurnetBay
5 out of 5 stars review

Verified Purchase

Very Tasty

We bought this cake for a baby shower and decorated it ourselves. The cake was moist and flavorful. It was much better than expected.

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May 28, 2026
anonymous
5 out of 5 stars review

Moist and delicious

Ordering the cake was easy to do in the app. It was ready on time and perfect for what I needed. We were surprised at how moist it was. Will definitely order again. The icing wasn’t too sweet either.

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Jun 16, 2026
AaliyaandJordans
5 out of 5 stars review

Graduation cake

I had Sam’s make me a plain cake and I decorated it

Helpful?3M5J0J0UTO8P13621807152
Feb 17, 2025
Nina
5 out of 5 stars review

Verified Purchase

Best cake!

The cake was amazing! Dense and moist and the buttercream was amazing! Ordered for my babyshower and everyone LOVED how good it tasted.

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Jul 21, 2024
Raina
3 out of 5 stars review

Verified Purchase

Dry but very pretty

Disappointed at how dry it was, pleased with how easy it was to order online, pick up, and put my own flowers on it.

Helpful?3M5J0J0UTO8P13621807152
reply from Sam's Club Bakery Team

We're glad you liked the look of the cake, Raina, but we're sorry to learn the cake was dry. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Nov 14, 2024
PS
2 out of 5 stars review

Verified Purchase

😢

I loved the way it looked but I was disappointed that it only came in buttercream. I loved it when you had the option of whipped cream or buttercream. The price was reasonable. I guess I got what I paid for!

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Aug 27, 2024
Shopper
1 out of 5 stars review

Verified Purchase

Epic fail

Frosting was crazy sweet. And the top tier was not centered it was falling off the back. I was really displeased. Normally their cakes are amazing but this wasn't just epic fail.

Helpful?3M5J0J0UTO8P13621807152