Exactly what we wanted! A great alternative to mopping with a bucket. We bought a fancy Dyson, and with only a couple uses, we returned it immediately. We do a quick sweep of the floors first, then this SmartSteam follows after. We have a dog, and this is fantastic to clean our floors. Absolutely no water streak marks. Dries fast with the steam, and the mop heads go into the washing machine. No buckets or mess. So thankful.

Works well

I hate mopping and this just made it way more convenient and just overall makes me want to mop more. I’ve only used one time so far but I got on and felt like I needed to share how great it worked! I’m in love

It’s a great product but the screw keeps falling out where the head attaches to the pole, causing the steam mop head to fall off multiple times will mopping.

First, this has no HEADLIGHTS, which I really wanted. More importantly, the water bottle formed an iron-sealed vacuum with the unit and I can't get it off of the unit. Will return it later today. GREAT: It is QUIET. You can listen to podcasts. Digital display is easy to figure out and large. Mop heads spin great and no human power is needed, except a bit of direction. I am sure the water bottle vacuum problem is a defect in this unit. I will get the slightly more expensive model that does have the headlights next time.

So far, so good.....I used this twice now, and all 4 mop pads were dirty.....I am washing them now, and will repeat until they are no longer dirty lol....it's SO gross to think that dirt has just been sitting there, likely for YEARS....GROSS! SO glad I got this product, hopefully it will last a LONG time, definitely 5 stars for ease of use, not wet as long as you use the pads dry to start. Recommend to Bissell to TAPE the 1 tiny screw that's needed for bottom handle part to top of handle so it's Obvious. I had no screw in my package, so a bit frustrating-- I had to wait WEEKS to get the tiny screw so I could use.

Known issue where the hose connector near the base breaks off and lets steam up into the air instead of through the mop. Have to send your mop back and have them repair it, then it’ll happen again. About every 4-5 uses. Get something else. Wish I could get a refund.

I love this product. I am 82 years old so lifting the machine with the foot attached is a bit of a struggle for me. However, the weight of the foot is what really does the work for you. I have had the steam cleaner with the single pad and I liked it until it died. It took a lot of muscle to use it but none to move it. The SpinWave is so easy to use and does a better job than the single pad steamer. On the SpinWave you can actually see that the water is at the high temp that guarantees floors are being sanitized. With my cat, that is important. Also, it warns against using on vinyl.....but I did and it was perfect! It doesn't take a long time in any spot to cause problems with my vinyl coming up. That's not to say I recommend doing that because everybody has a different floor with a different age.

I really liked this mop, but very early into my use of it. I started to get the water droplet error message. I went through all the troubleshooting and followed all the instructions. But could not fix it. So I went to replace the water tank as it suggested And there is no water tank replacement.So essentially, this is a useless mop. Might have e used it 25 times and then there was nothing I coukd do to fix or replace it.

Looks good, needs more pads, scrubbing power very weak