Unfortunately like all other bissell products, this steam mop is not built to last. We have owned for ~1.5yrs, using once weekly. The product worked up until about 2wks ago where the water tank valve gasket broke. This appears to be a common problem with this device. We purchased replacement part to no avail. Bissell is not as good as it once was, consider another brand if you would like your steam mop to last

The product is great for tile, but I have had two handles break in less than two years. Some other reviewers have reported this and shared photos. I was able to chat with Bissell and get them replaced because it was still within the warranty period, but I am sure another one will break when it's not under warranty, despite being very careful with it and not dropping the handle to the floor.

I’ve broken 2 of these right at the handle. From what I’ve read, it has a weak point at that spot. Bought a whole new one the first time, broke the second one after about 10 uses just from turning the handle to pivot the head. I don’t want to buy a whole new one, I feel like bissell should send me a new replacement handle

Good value for the money. Was surprised by the performance. Love the spin action. Felt it really did a good job.

I am very happy with this steam mop. Per my research it was one of the better one3s and at a good price. I have a bottle filled with Pine Sol that I spray on the tile and pass the mop over it. Saves on money.

We have tile in our house. We also have 3 dogs, 2 cats and 3 boys!! So our floors are always taking a huge beating.. I absolutely love this steamer! I vacuum before I steam and it has helped get tough stains out with a breeze!

[This review was collected as part of a promotion.] Works great and easy to use. Only issue is it recommends using distilled water and I never have any handy when I want to use the mop.

[This review was collected as part of a promotion.] I use the mop on my hardwood floors. I sweep first, then damp mop with a regular mop, then run the steam mop and it gets up more dirt than I ever knew I had!

Machine works fine but its distinct lack of ability to clean corners is so poor. I watched a ton of reviews and no one addressed this basic issue, and until I tried it out , it didn’t even cross my mind.

[This review was collected as part of a promotion.] I love the wsy it gets under the counter. I like to have a different button for which floor im working on