I really like the machine. It is easy to use and works great. I've only had it five months and only use it a couple of times a month. The plastic handle broke in half and now I can't use it.

I seem to have been sold a unit that was already used. Manual says install pads. Pads already installed. Says plug in and press power button. Unit already on when plugged in. No steam coming from unit

Love hate this product. I’ve had TWO of these. They clean marvelously. The problem however is that BOTH have broken just above the mop head where the steam emanates. A small hose that supplies the rotating heads dislodges allowing steam to spew out the top of the unit. It’s of little help without the steam. I returned the first one and now the second one has developed the SAME ISSUE. All-in-all it’s very frustrating as I love how well it cleans if/when it functions properly.

We've had marble floors for decades now in our laundry room, kitchen, entryway and part of the living room. I've never been able to get them clean and streak free no matter how hard I've tried. I used to dread cleaning them. This steam mop is wonderful. Assembled easily, heats up quickly, cleans and polishes our floor with ease. The pads wash up better than any I've used, too. This week I've even cleaned the floor twice because it was so easy!

The cord holder clasp does not work well

I love this steamer. It’s very easy to use and it gets into the grout - bonus 👏🏻👏🏻

Bought as a gift for my son’s Birthday. That’s what he wanted.

Very easy to use. Love the scrubbing action versus other steamers.

Steam Mops returned since they would Not produce Steam, just damp water

Works great. Perfect steamer