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Customer reviews for Member's Mark 50,000 BTU Patio Heater with LED Table for
Member's Mark 50,000 BTU Patio Heater with LED Table
4.5 out of 5 stars
stars
596 ratings220 reviews
  1. 5 stars80% (475)
  2. 4 stars8% (50)
  3. 3 stars4% (23)
  4. 2 stars2% (12)
  5. 1 star6% (36)

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Showing 61-70 of 220 reviews
Dec 15, 2023
Reviewer name: GB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Stay warm outdoors with this heater!

Very happy about this purchase. I had spent time considering buying a similar product at several different stores. Ultimately found this item on sale walking into Sam’s Club and took a chance. Fairly easy to put together and very sturdy.

Helpful?24I559Y26XIR13620770432
reply from Member's Mark Team

We appreciate you taking a chance on Member's Mark, GB, and for the excellent rating!

Jan 9, 2024
Reviewer name: Gary B
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Some parts are broken and unable to get support

Heater is fair quality. Some of the hardware that connected the top dome to the burner assembly was stripped out. I can't get support to call me back or return my emails.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hi Gary B, thank you so much for your purchase, we appreciate it. We are sorry to hear you are experiencing problems. Are you calling 1 855 242 6887? I've tried that number twice and it is working. Also, our parts email address is help@awsglobal.net They are aware of your problem and will be glad to take care of you.

Nov 23, 2023
Reviewer name: Chalie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just what we needed

We leave in Vegas but the winter mornings and nights are cold. We love to be outside during these times so wanted something to warm our patio. This is perfect plus the table rim is perfect and I love the wheels for easier relocation around the deck.

Helpful?24I559Y26XIR13620770432
reply from Member's Mark Team

We appreciate the great feedback and rating on our heater, Chalie!

Nov 7, 2022
Reviewer name: Bill B
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Somewhat satisfied.

Looks great. Works decent. Blue film was a pain to get off. Used it the first night and it keeps shutting off after about a half hour. Heats well when working.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hi Bill, sorry to hear about the problem of your heater shutting off. Please call our customer service center at 1 855 242 6887. They can help identify and resolve your problems and if necessary, they can provide both free parts and service!

Jan 13, 2024
Reviewer name: Penny
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent price

This heater puts out excellent heat. It's just as described. We put sidewalls up on our gazebo for the winter and this heater keeps us warm outside. It comes with a cover for the top part of heater. We received lots of compliments.

Helpful?24I559Y26XIR13620770432
reply from Member's Mark Team

Thank you for the fantastic rating and review!

Oct 28, 2022
Reviewer name: Christy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Highly recommend this heater

After putting together the heater (which parts were packaged perfectly for) we fired it up and it worked perfectly! We bought two of these for our backyard concerts and they were winners!

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Christy, we want to thank you for several reasons: one, for your purchase of not one but two of our patio heaters, two, we’re so happy to hear how pleased you are with your heaters, and three, for taking the time write a review and giving us a 5-Star rating! Thanks again!!!

Jan 8, 2024
Reviewer name: Karen S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice Patio Heater with Bonus Lighted Table

I bought two of these and gave them to my sons as a Christmas gift. They both loved them. The table is nice for setting drinks on while standing around talking on cold days/nights. Stayed nice and toasty. Highly recommend.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hi Karen S, we highly recommend them as well. Thank you so much for your kind words.

Nov 21, 2025
Reviewer name: CALVIN
2 out of 5 stars
2 out of 5 stars review

Don't recomend.

I guess you get what you pay for. Terrible instructions, not one extra screw or bolt. Removing blue film ridiculous!! Almost returned it. Don't recommend.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hi Calvin, sorry about the late reply, but we were experiencing some problems with this web portal, and we were unable to answer you in a timely fashion. Calvin I will relay your comments to our engineering team immediately to see what we can do to alleviate any future members from experiencing these same problems. We are truly sorry we disappointed you. Should you need any technical help or parts for your heater please call 1 855 242 6887.

Nov 18, 2024
Reviewer name: outdoor heater
4 out of 5 stars
4 out of 5 stars review

50000 BTU outdoor heater not working.

I bought the Member's Mark 50000 BTU Patio Heater with LED Table. I used it a few times after purchase and was happy with it, except for the easy tilt it had with winds in our area. The butane tank was seated inside the base, which I thought would be weighted more, so not to worry. But, just recently, found the heater on the ground tank still in it. The operation panel game loose and top of heater just dangling. I pieced the unit together and now the heater doesn't stay lit. And the knob to adjust doesn't work as it should. What a waste of a good heater. Any place to repair it or is it doomed?

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

We are so sorry to hear about your troubles. Between the 22lb. weight at the base of the heater, and the weight of the propane tank, the heater should not have tipped over, unless a very strong gust of wind happened to blow it over. We rarely deal with this issue as our heater weighs considerably more than any other heater in the market. Your heater is not doomed. Please call 1 855 242 6887 and they will be glad to help you out by sending you any parts that you need.

Jan 6, 2023
Reviewer name: Mad Ken
1 out of 5 stars
1 out of 5 stars review

Just junk!

I bought this unit just before Christmas 22 with great excitement to enjoy the cooler Florida nights. I opened the box that had never been opened, only to find missing parts. I contacted Sams club only to been told they had no more. I was informed to contact the warranty company for the missing parts. It is now 1-6-23. Still no parts as of yet!

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hi Ken, we are sorry to hear about your trouble with the missing heater part. We thank you for your purchase, we are really sorry to hear about the delay with getting the missing part. Please continue to calling our customer service center at 1 855 242 6887. They will do their best to offer you some advice or assistance with the missing parts for heater.