January of 24. I purchased one of these. it worked until the summer and then it was stored. in January of 25. it failed and I bought a second one... here I am in December of 25 and this second one has failed... stay away.. Sam's does not refund even if you're unhappy with the broken unit you've purchased twice.

I bought one and used it for about 15 minutes and loved it. It gave a nice heat all around and I was really impressed. So I bought a 2nd one. Only this time, I used it during a evening with friends and both gave 10-15 minutes of heat, off a full tank, only 16 minutes in, the flames on both kept getting smaller and smaller and you had to put your hands 6 inches from the screen to feel the heat. I was puzzled and looked at the tanks, but both of them were frozen to the top so not producing gas fast enough to be effective. I tried again the next day, only turned the heat down instead of Max. It worked, but much less range was covered and if you weren't right next to it, it was useless. After 15 minutes, the flames started going down again. So I went and bought a brand new tank, thinking it was the exchange bottles that were the problem. I bought a really nice tank new, had it filled... Only to have the exact same issue. So I contacted Sam's about support. They said someone would get with me in 2-5 days. Day 6, I called again, told the same thing... We are now over a month and can't get anyone to support it, tell me what I'm doing wrong, or even tell me that the device is only good for about 10 minutes of use... ANYTHING would be nice to know. The only way I got it to work for more than 10-15 minutes was using it on the lowest setting on a 72 degree day. It still froze up, but it took an hour. I really don't need a heater on a 72 degree day, so I guess they are going to the dump since I no longer have the boxes. Sadly when I bought the 2nd one, it was trash night and they all went the next morning before I learned that I'd have a problem after 15 minutes. If you need a heater on a hot day, these are for you! If it's something stupid I'm doing wrong, I wished there was support to tell me. But when I google/chatgpt it, they both point to an issue with the heater itself. So sadly, I just wasted $400 that I didn't have to waste.

The product was damaged after assembling it through page 13

Heats well but the metal was bent in several places when we took it out of the box.

Love It, worked Perfectly for Our Cold Super Bowl 2023

Beautiful heaters easy assembly

The unit was very easy to put together. Instructions were very clear. The unit operates flawlessly.

Propane tank needs a 90 degree regulator to fit with the access doors to close. Cheap cover is difficult to put on without a ladder

Great patio heater! We purchased two of these heaters and they both fire up the first time, every time. The lighted drink tables were a bonus!

So far so good! Very nice and even heat output. We are using them under a 20x30 covered patio and two is plenty for that space.