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Customer reviews for Member's Mark 50,000 BTU Patio Heater with LED Table for
Member's Mark 50,000 BTU Patio Heater with LED Table
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4.5 out of 5 stars
stars
596 ratings220 reviews
  1. 5 stars80% (475)
  2. 4 stars8% (50)
  3. 3 stars4% (23)
  4. 2 stars2% (12)
  5. 1 star6% (36)

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Showing 71-80 of 220 reviews
Apr 7, 2024
Reviewer name: Bebe
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Would not purchase again

Will not stay lit

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hi Bebe, we certainly appreciate your business, but we are very sorry to hear about your bad experience. All Member's Mark products come with a money back guarantee if you are not satisfied. However, since this is big and bulky, it might be easier for you to call our service line at 1 855 242 6887. They will be glad to assist you, and you might avoid the trouble of returning the heater.

Nov 18, 2024
Reviewer name: outdoor heater
4 out of 5 stars
4 out of 5 stars review

50000 BTU outdoor heater not working.

I bought the Member's Mark 50000 BTU Patio Heater with LED Table. I used it a few times after purchase and was happy with it, except for the easy tilt it had with winds in our area. The butane tank was seated inside the base, which I thought would be weighted more, so not to worry. But, just recently, found the heater on the ground tank still in it. The operation panel game loose and top of heater just dangling. I pieced the unit together and now the heater doesn't stay lit. And the knob to adjust doesn't work as it should. What a waste of a good heater. Any place to repair it or is it doomed?

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

We are so sorry to hear about your troubles. Between the 22lb. weight at the base of the heater, and the weight of the propane tank, the heater should not have tipped over, unless a very strong gust of wind happened to blow it over. We rarely deal with this issue as our heater weighs considerably more than any other heater in the market. Your heater is not doomed. Please call 1 855 242 6887 and they will be glad to help you out by sending you any parts that you need.

Feb 27, 2023
Reviewer name: Kymmie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect

Love It, worked Perfectly for Our Cold Super Bowl 2023

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hello Kymmie, it’s great to hear that your new heater worked perfectly and helped you enjoy the Super Bowl. We want to thank you for your purchase, for you taking the time to share your comments, and for the great rating! We really appreciate having customers like you, thanks again!!!

Jan 24, 2024
Reviewer name: Dleyva
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Eye catcher

Beautiful heaters easy assembly

Helpful?24I559Y26XIR13620770432
reply from Member's Mark Team

We appreciate your excellent rating and recommendation, Dleyva!

Oct 29, 2023
Reviewer name: Bkreed
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Needs to be sturdier

Heats well but the metal was bent in several places when we took it out of the box.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

We’re sorry to hear that you found damage to some of the metal on your heater. This is not and has not been a problem with our heaters. Your damages must have occurred during shipping. Please take the opportunity to call our customer service and explain your situation. You can reach them at 1 855 242 6887. They will do their best to offer you some advice or assistance with resolving your issue. Thank you for your purchase!

Dec 19, 2023
Reviewer name: Michael
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great heater

The unit was very easy to put together. Instructions were very clear. The unit operates flawlessly.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hi Michael, this is good news. We work very hard to please all of our customers. We appreciate your business and your kind words.

Oct 29, 2023
Reviewer name: Sherryll Crutcher
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Disappointed with refund after reporting defect

The product was damaged after assembling it through page 13

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hello Sherrell, I’m not sure what problems you had regarding your refund. However, if you need any additional assistance please take the opportunity to call our customer service and explain your situation. You can reach them at 1 855 242 6887. They will do their best to offer you some advice or assistance if needed. Thank you for your purchase!

Jan 30, 2026
Reviewer name: DOUGLAS
3 out of 5 stars
3 out of 5 stars review

My top was damaged. Is there any way to replace the top shield?

Helpful?24I559Y26XIR13620770432
Feb 16, 2026
Reviewer name: Phil
1 out of 5 stars
1 out of 5 stars review

Pilot light goes out. Buy better brand

Helpful?24I559Y26XIR13620770432
Jan 21, 2024
Reviewer name: Louie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fall and Spring Fun with these heaters on the deck

Great product. Bought 2.. Beautiful well made. Took 5 hours to put 1st together 2 hrs for second. Love them.

Helpful?24I559Y26XIR13620770432
reply from Member's Mark Team

We appreciate your multiple purchases and feedback on the assembly time, Louie! Thank you so much for your excellent rating and review!