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Customer reviews for Member's Mark 50,000 BTU Patio Heater with LED Table for
Member's Mark 50,000 BTU Patio Heater with LED Table
4.5 out of 5 stars
stars595 ratings219 reviews
  1. 5 stars80% (475)
  2. 4 stars8% (50)
  3. 3 stars4% (22)
  4. 2 stars2% (12)
  5. 1 star6% (36)

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Showing 51-60 of 219 reviews
Dec 24, 2023
1Shopaholic
4 out of 5 stars review

Verified Purchase

Worth it

Its very nice, sturdy, heats lovely, & easy to assemble. Wish the little table could light up different colors. It would guve it just that little extra something

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reply from ChantUSA

Hi 1Shopaholic, we appreciate your business and your high rating. As to your thoughts on the lighted table...that is a good idea. I'll pass that along to engineering.

Jan 9, 2024
Gary B
2 out of 5 stars review

Verified Purchase

Some parts are broken and unable to get support

Heater is fair quality. Some of the hardware that connected the top dome to the burner assembly was stripped out. I can't get support to call me back or return my emails.

Helpful?2WTDFRERLN3A13620770432
reply from ChantUSA

Hi Gary B, thank you so much for your purchase, we appreciate it. We are sorry to hear you are experiencing problems. Are you calling 1 855 242 6887? I've tried that number twice and it is working. Also, our parts email address is help@awsglobal.net They are aware of your problem and will be glad to take care of you.

Jan 8, 2024
Karen S
5 out of 5 stars review

Verified Purchase

Nice Patio Heater with Bonus Lighted Table

I bought two of these and gave them to my sons as a Christmas gift. They both loved them. The table is nice for setting drinks on while standing around talking on cold days/nights. Stayed nice and toasty. Highly recommend.

Helpful?2WTDFRERLN3A13620770432
reply from ChantUSA

Hi Karen S, we highly recommend them as well. Thank you so much for your kind words.

Nov 7, 2022
Bill B
3 out of 5 stars review

Verified Purchase

Somewhat satisfied.

Looks great. Works decent. Blue film was a pain to get off. Used it the first night and it keeps shutting off after about a half hour. Heats well when working.

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reply from ChantUSA

Hi Bill, sorry to hear about the problem of your heater shutting off. Please call our customer service center at 1 855 242 6887. They can help identify and resolve your problems and if necessary, they can provide both free parts and service!

Feb 8, 2026
RENE
1 out of 5 stars review

I bought this product assembled it and it ran for about 2 minutes. The heater shut off, I reatarted it and again, it ran for about 1-2 minutes. This repeated for about 10 times. I have new propane (swapped tanks just to be sure.) i returned the product to Sam's Club and started over with a new unit. The same problem occured with the new unit. Very upset! This was an attractive product at a good price, but severely disappointed!!

Helpful?2WTDFRERLN3A13620770432
Feb 11, 2026
Eugino
2 out of 5 stars review

Great heater functionality wise, bad quality.

I was very happy with this heater when i first purchased it. It puts off an incredible amount of heat, and i love the little table. It's perfect for standing outside while the dogs are out. HOWEVER, i am disappointed in the build quality. I'm about 4-5 months into using this heater, and the shield on top and all of the hardware that secures it has begun to rust and corrode. I don't see anyone else mentioning this so I'm not sure why mine was the lucky one, but buyer beware. Sam's club provided me with a 10 dollar credit but I'm not sure it really answers the problem at hand. The hardware holding this together is cheap and is destined to fail, so be ready. Also something worth noting, i've probably used this a total of 6 full hours of run time, so I wouldn't say this is high use either.

Helpful?2WTDFRERLN3A13620770432
Apr 7, 2024
Bebe
1 out of 5 stars review

Verified Purchase

Would not purchase again

Will not stay lit

Helpful?2WTDFRERLN3A13620770432
reply from ChantUSA

Hi Bebe, we certainly appreciate your business, but we are very sorry to hear about your bad experience. All Member's Mark products come with a money back guarantee if you are not satisfied. However, since this is big and bulky, it might be easier for you to call our service line at 1 855 242 6887. They will be glad to assist you, and you might avoid the trouble of returning the heater.

Nov 19, 2023
JRU
4 out of 5 stars review

Great value!

Purchased this for our screened porch. It's the perfect size, generates a decent amount of heat and the bronze/brown finish looks nice. There was minor damage to the base once we unpacked it. It doesn't appear to be shipping damage since the box and packing was not damaged so I assume the damage came from the factory. Also one of the spacer bars on the top which separates the top shield from the heating element has a loose connection on it's base and wobbles. However, it all seems to work fine and the damage is not significant enough for me to want to pursue a return and then wait for another package to be shipped. Overall, I am satisfied with the purchase but I do think the quality control component of the seller needs to beef up their operations since several people on this site have noted damage upon arrival.

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reply from Member's Mark Team

We're sorry to hear your heater arrived damaged, JRU, but we appreciate all the great feedback!

Nov 25, 2022
isajck
5 out of 5 stars review

Party life saver!

Had a big back yard party planned, major cold front blew in three days prior! Too much invested to cancel so the hunt began for a solution. Saw this patio heater on sale at my local Sam's Club. Purchased two in desperation. Best decision ever! They were easy to put together, looked great and along with a gas fire pit, kept a large back yard & patio warm enough so we could celebrate, have fun and not all freeze to death. The lighted moveable table is a nice added touch. Several people commented on how much they liked them and inquired on where to purchase. My only complaint is the included cover. It only coves the top. I am now going to purchase a full size covering cover for storage purposes.

Helpful?2WTDFRERLN3A13620770432
reply from ChantUSA

Hello Isajck, what a great review and story you took time to share. We obviously appreciate it and thank you for your purchase but we want to express just how happy we are to hear how successful your outdoor party was and that our heaters played a big factor in helping your guests stay warm! Thanks again!!!

Jan 2, 2024
Actual User
1 out of 5 stars review

Worked Perfect, but Read Me 1st

The Member's Mark Bronze Patio Heater with LED Table Model # PG188HS was fairly simple to assemble as long as you have a small socket set and adjustable pliers ready. Be warned, there is a blue protective plastic that has been melded to all six pieces of the top reflector to protect it from shipping damage. This blue stuff is hard to peel and will take a while so task your 9 yo and up children, if you have them, to work on this while you assemble. The heating this unit does along with the lighted table get a good solid 4.5 stars. The 1 star rating is due to the so-called stainless steel metal located at the top where the heat is generated. The next day, after just one night of use, it was covered in a light-red powdery haze of rust and looked terrible. If you see the words: "stainless steel" and the words: "manufactured in china" all in the same unit, it very likely isn't the "real" stainless steel you're hoping for. If only they had used some form of real stainless steel, this would have been a 5 star review...I would have paid $10 more for it also.

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reply from Member's Mark Team

We appreciate your feedback on the burn chamber and are sorry we have disappointed you with the quality of this item. Please know all Member's Mark products come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime. Contact Member Support at (888) 301-0332 if you need assistance.