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Customer reviews for Member's Mark 50,000 BTU Patio Heater with LED Table for
Member's Mark 50,000 BTU Patio Heater with LED Table
4.5 out of 5 stars
stars
596 ratings220 reviews
  1. 5 stars80% (475)
  2. 4 stars8% (50)
  3. 3 stars4% (23)
  4. 2 stars2% (12)
  5. 1 star6% (36)

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Showing 41-50 of 220 reviews
Jan 5, 2024
Reviewer name: SWB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Brings on the heat and looks so nice

I love the bronze finish on this, really looks nice. And we think the light up surface to put our hot chocolate on is a nice touch. But really, we just love to get heat at the flick of a button, and enjoy some nighttime outdoors. It worked great! It’s sturdy and heavy, but has the wheels on one side, so not too difficult to move around.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

SWB, we agree with you; it brings on the heat and looks nice. Thanks for your purchase.

Jan 4, 2023
Reviewer name: FKinzer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Happy with the looks and performance...

The Member's Mark Bronze Patio Heaters (2) that we recently ordered online are good looking units that match the decor under our large gazebo quite well. They were easy to assemble and work quite well. I have added heat deflector shields to both of them to focus the heat better and am quite happy with their performance. The lighted table is perfect for nighttime entertaining too.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hello FKinser, thank you for taking the time to write such a great detailed review. We appreciate all of the compliments and the comments regarding features and the performance of our your two heaters. We also want to thank you for the 5-Star rating and for you having the confidence to purchase two heaters.

Dec 31, 2025
Reviewer name: JOHN
1 out of 5 stars
1 out of 5 stars review

purchased two both failed inside of a year

January of 24. I purchased one of these. it worked until the summer and then it was stored. in January of 25. it failed and I bought a second one... here I am in December of 25 and this second one has failed... stay away.. Sam's does not refund even if you're unhappy with the broken unit you've purchased twice.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hi John, I can understand why you are upset. We are sorry to hear this. Please call 1 855 242 6887 for customer service. They will take care of you. We have sold almost a million of these heaters over the years, and we have a 4.3 STAR rating. The heater is a good heater, and I am sure customer service can get both units up and running for you.

Dec 2, 2025
Reviewer name: GARY
1 out of 5 stars
1 out of 5 stars review

Great! For 10 minutes, then, it's terrible.

I bought one and used it for about 15 minutes and loved it. It gave a nice heat all around and I was really impressed. So I bought a 2nd one. Only this time, I used it during a evening with friends and both gave 10-15 minutes of heat, off a full tank, only 16 minutes in, the flames on both kept getting smaller and smaller and you had to put your hands 6 inches from the screen to feel the heat. I was puzzled and looked at the tanks, but both of them were frozen to the top so not producing gas fast enough to be effective. I tried again the next day, only turned the heat down instead of Max. It worked, but much less range was covered and if you weren't right next to it, it was useless. After 15 minutes, the flames started going down again. So I went and bought a brand new tank, thinking it was the exchange bottles that were the problem. I bought a really nice tank new, had it filled... Only to have the exact same issue. So I contacted Sam's about support. They said someone would get with me in 2-5 days. Day 6, I called again, told the same thing... We are now over a month and can't get anyone to support it, tell me what I'm doing wrong, or even tell me that the device is only good for about 10 minutes of use... ANYTHING would be nice to know. The only way I got it to work for more than 10-15 minutes was using it on the lowest setting on a 72 degree day. It still froze up, but it took an hour. I really don't need a heater on a 72 degree day, so I guess they are going to the dump since I no longer have the boxes. Sadly when I bought the 2nd one, it was trash night and they all went the next morning before I learned that I'd have a problem after 15 minutes. If you need a heater on a hot day, these are for you! If it's something stupid I'm doing wrong, I wished there was support to tell me. But when I google/chatgpt it, they both point to an issue with the heater itself. So sadly, I just wasted $400 that I didn't have to waste.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hi Gary, we are replying late because the web portal was not notifying us of your issue as it should. We are sorry to hear that you are experiencing these problems. Please call 1 855 242 6887 for customer service. They have parts in stock, and they will certainly be able to help you. Again...our deepest apologies.

Dec 9, 2025
Reviewer name: Shelli
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Must have for cold nights!

Great heater! Puts out a lot of heat!

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hi Shelli, we couldn't agree with you more. We think it is a great heater as well. Thanks for the compliment and high rating.

Jan 8, 2026
Reviewer name: Pegster
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Heater

Heater was on sale, works wonderfully and the table light is great.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hi Pegster, we're glad we made you happy, as that is what we strive for. Thanks for your business. We appreciate it.

Dec 28, 2022
Reviewer name: GNAXC
1 out of 5 stars
1 out of 5 stars review

Can't review it completely yet!!

I really didn't want to provide an Overall rating yet because I haven't been able to truly use it completely. I ignited it and it seem to work. Then shortly after it went out. Since then it will ignite but once I let the button go the flame goes out.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

We’re sorry to hear that you are having an issue with your heater staying lit. There is help for you to deal with this. Please call our customer service center at 1 855 242 6887. They will do their best to offer you some advice or assistance with resolving your issue with your heater not staying lit.

Nov 25, 2022
Reviewer name: Larry
5 out of 5 stars
5 out of 5 stars review

Very nice heater

Purchased a week ago, arrived early. Went together nicely per instructions. No dents/scratches. Lit up first attempt. High heat is really nice and hot. Looks very nice and the lit drink holder a plus. Perfect for patio in the evening. Very satisfied customer.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hi Larry, what an excellent review you submitted, pointing out so many positive features about your heater. We really appreciate you taking the time to share all that led you to state that you are a “VERY SATISFIED CUSTOMER” and we thank you!!!

May 25, 2024
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Good...For almost 2 months! Month 3 - Useless!

Would give "0" stars if I could. Worked for about 2 months and then would not stay lit. Will turn on but then cut off after a minute or less. VERY frustrating. First thought it was an issue with the gas. Replaced gas tank and issue remains. We have another version of this heater (not members mark) that we have had for 4 years and counting.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hi Disappointed, we are so sorry to hear about your problem with our heater. All Member's Mark products come with a money back guarantee should you not be satisfied. As an alternative to returning the heater, you could call our toll-free phone number for free parts and service at 1 855 242 6887. This will eliminate you having to return the heater, as I am positive they can help you.

Jan 6, 2024
Reviewer name: Sateesh
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Ignition does not work.. Not happy

Ignition does not work.. bought 2 of these for a party and it did not work when needed.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hi Sateesh, I am so sorry I just now saw this. These usually come to my inbox so that I can answer them promptly, but in this case, it was not delivered. Please call 1 855 242 6887 and they will take care of you immediately.