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Customer reviews for Member's Mark 50,000 BTU Patio Heater with LED Table for
Member's Mark 50,000 BTU Patio Heater with LED Table
4.5 out of 5 stars
stars595 ratings219 reviews
  1. 5 stars80% (475)
  2. 4 stars8% (50)
  3. 3 stars4% (22)
  4. 2 stars2% (12)
  5. 1 star6% (36)

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Showing 31-40 of 219 reviews
Feb 2, 2024
AJ
5 out of 5 stars review

Verified Purchase

Easy to assemble, good heat

It was easy to assemble, directions clear. Not that it had many parts. The lighted "table" part came with batteries. Nice to have the battery operated sparker. Puts out good heat & the weighted base will help with lite winds. I bought a short length of flashing & riveted it part way around the top done. It helps direct the heat even better. If you're handy only costs maybe $10. Otherwise they do have kits on the web. You still need to buy an LP tank & then use/exchange when empty.

Helpful?2WTDFRERLN3A13620770432
reply from ChantUSA

HI AJ, we are happy to hear that you are another satisfied customer. We appreciate your kind words.

Jan 2, 2024
Tim Z
4 out of 5 stars review

Verified Purchase

Umbrella heaters

Works good. Light on table is very dim. Just really there. The main pole bends at the base if you aren’t careful. Can easily straighten back by just pulling it the other way. Seems like the base at the top of the tank area could be stronger to avoid this. Overall pleased with the heaters. Bought 3 of them for a party. Kept everyone warm. Electric starter is nice.

Helpful?2WTDFRERLN3A13620770432
reply from Member's Mark Team

Thank you for the great feedback and repeat purchase of our heaters, Tim!

Jan 4, 2023
FKinzer
5 out of 5 stars review

Verified Purchase

Happy with the looks and performance...

The Member's Mark Bronze Patio Heaters (2) that we recently ordered online are good looking units that match the decor under our large gazebo quite well. They were easy to assemble and work quite well. I have added heat deflector shields to both of them to focus the heat better and am quite happy with their performance. The lighted table is perfect for nighttime entertaining too.

Helpful?2WTDFRERLN3A13620770432
reply from ChantUSA

Hello FKinser, thank you for taking the time to write such a great detailed review. We appreciate all of the compliments and the comments regarding features and the performance of our your two heaters. We also want to thank you for the 5-Star rating and for you having the confidence to purchase two heaters.

Mar 13, 2023
Denise
3 out of 5 stars review

Verified Purchase

Came in Damaged!

Came in damaged! I was so excited to receive my new heat lamps but when I was putting them together I noticed one was damaged. I was like well hopefully it was just one no big deal. Nope not the case. Both of my lamps were dinged up and scratched up and crooked. Not a happy camper.

Helpful?2WTDFRERLN3A13620770432
reply from ChantUSA

Hi Denise, we are so sorry to hear about the problem you experienced with damages to both of your new heaters. Please take the opportunity to call our customer service and explain your situation. You can reach them at 1 855 242 6887. They will do their best to offer you some advice or assistance with resolving your issue. Thank you for your purchase!

Jan 3, 2023
Vikingboy71
4 out of 5 stars review

Verified Purchase

Good Heater

Good heater for the money. Blue film on the top plate is a nightmare to remove. Ironically those pieces arrived dented, but at least they weren’t scratched. Used once and provided enough heat on high that we had to turn it down to low. Overall quite happy with these patio heaters.

Helpful?2WTDFRERLN3A13620770432
reply from ChantUSA

We are pleased to hear that you are overall happy with your heater. The blue plastic film used for protection during shipping and sometimes takes some effort to remove. If you have any issues with your heater that needs addressed please call our customer service center at 1 855 242 6887. They will do their best to offer you some advice or assistance with resolving your heater issues. Thank you for your purchase!

Jan 5, 2024
SWB
5 out of 5 stars review

Verified Purchase

Brings on the heat and looks so nice

I love the bronze finish on this, really looks nice. And we think the light up surface to put our hot chocolate on is a nice touch. But really, we just love to get heat at the flick of a button, and enjoy some nighttime outdoors. It worked great! It’s sturdy and heavy, but has the wheels on one side, so not too difficult to move around.

Helpful?2WTDFRERLN3A13620770432
reply from ChantUSA

SWB, we agree with you; it brings on the heat and looks nice. Thanks for your purchase.

Jan 6, 2024
Sateesh
1 out of 5 stars review

Verified Purchase

Ignition does not work.. Not happy

Ignition does not work.. bought 2 of these for a party and it did not work when needed.

Helpful?2WTDFRERLN3A13620770432
reply from ChantUSA

Hi Sateesh, I am so sorry I just now saw this. These usually come to my inbox so that I can answer them promptly, but in this case, it was not delivered. Please call 1 855 242 6887 and they will take care of you immediately.

Nov 15, 2022
Lewis
1 out of 5 stars review

Verified Purchase

Arrived damaged

Arrived damaged. Took almost a month to get a refund. Will never buy from Sam’s Club online again.

Helpful?2WTDFRERLN3A13620770432
reply from ChantUSA

Hello Lewis, while we definitely thank you for your purchase, we are really sorry to hear about the delay in receiving your heater. If you experience any other problems with your heater related to parts and service, please call our customer service center at 1 855 242 6887. They will do their best to offer you some advice or assistance with your heater.

Nov 24, 2022
Anonymous
4 out of 5 stars review

Verified Purchase

Ms

It was larger than I expected, a few dents.

Helpful?2WTDFRERLN3A13620770432
reply from ChantUSA

Thank you for your purchase. We are sorry to hear about the few dents you mentioned. This sounds like possibly shipping damage. Please call our customer service center at 1 855 242 6887 to explain your situation and see if they can provide any assistance.

Feb 5, 2023
WWright
5 out of 5 stars review

Verified Purchase

Gift for my Daughter and Son in law

They liked mine at our family Christmas party so I got them one for my daughter's birthday in January. They love it.

Helpful?2WTDFRERLN3A13620770432
reply from ChantUSA

Hello WWright, what a great, generous mom you are and what a nice pleasant review you submitted. I’m sure that your daughter was very happy and thankful for the gift and so are we thankful for having a customer like you!