Customer reviews for Member's Mark 50,000 BTU Patio Heater with LED Table

Customer reviews for Member's Mark 50,000 BTU Patio Heater with LED Table for

Member's Mark 50,000 BTU Patio Heater with LED Table

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4.5 out of 5 stars

stars595 ratings219 reviews

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Showing 201-210 of 219 reviews

Nov 27, 2022

Jvb7

5 out of 5 stars review

Nice heater with led table

Nice heater fro the price, don’t listen to reviews where they judge quality by the size of a battery. It’s a very nice quality heater from Sam’s.

Helpful?

reply from ChantUSA

We thank you for your purchase and for your review. We appreciate you pointing out that this is a nice quality heater and we consider you one of our nice quality customers!!! Thanks again!

Nov 2, 2023

sapershi

4 out of 5 stars review

Works well, but paint chips

My mom bought this for me as a gift for my new house. It works well and the table is nice, but the paint has already scratched off after just a few uses.

Helpful?

reply from ChantUSA

Hi sapershi, thanks for your business, we are glad you like our heater. Please call our customer service line at 1 855 242 6887. They have all parts in stock and they will be glad to assist you.

Jan 4, 2025

Mst2

5 out of 5 stars review

Patio heater

This is a great patio heater and easy to use. It is easy to assemble. Warms the area quickly with a radiant area of heat. I plan to purchase another soon. The color looks good and does not look cheap.

Helpful?

reply from ChantUSA

Hi Mst2, we are glad to hear that you like our heater, and we appreciate your business and high marks.

Jan 22, 2024

BKR29

5 out of 5 stars review

Great product.

Bought this yesterday for an evening oyster roast. Easy to put together, looks great and works wonderful. Did its job great and Keep everyone warm.

Helpful?

reply from Member's Mark Team

We're so glad the heater delivered for your oyster roast, BKR29! Thank you for this excellent rating and review!

Apr 16, 2024

Shain

3 out of 5 stars review

Wind blew my cover off!!!

Heater works great, unfortunately it was extremely windy one day and the wind blew off the cover and can't find a replacement cover. Any insight where i can get a new cover would be very helpful. Thanks

Helpful?

reply from ChantUSA

Hi Shain,I am so sorry I missed this posting, but there was a glitch in our system. Shain, you can call our customer service line at 1 855 242 6887 for all parts and service. They'll be glad to help.

Nov 14, 2022

Pierre

1 out of 5 stars review

Can't remove film

Could not remove protective plastic film just stupid idea going to return it

Helpful?

reply from ChantUSA

Hi Pierre, before returning your heater please call our customer service center at 1 855 242 6887. They should be able to offer you some assistance with your problem removing the film.

Jul 4, 2024

Infrared Outdoor Heater

1 out of 5 stars review

Outdoor Infared heater

Quick working after 3 times. Worst purchase ever Does not work any more

Helpful?

reply from ChantUSA

We are so sorry to hear about your problem. Please call 1 855 242 6887 for free parts and service. It will be easier than returning your heater. Of course, all Member's Mark products come with a guarantee of satisfaction or your money back, so the option is yours.

Oct 24, 2022

1 out of 5 stars review

Don’t buy this garbage

Takes many hours to assemble for a pro. Nuts and bolts are stripped right out of box. Cover will not fit. Total piece of trash. Do not buy!!

Helpful?

reply from ChantUSA

Hello RB, we are sorry to hear the issues you have explained with your heater. This product is not garbage as you can see by all of the great reviews by so many of our satisfied customers. However, we still want to assist you. I’m not sure if you have tried but you should discuss these product issues with the Sam’s Club where you purchased your heater or please call our customer service department for assistance at 1-855-CHANT-US (1-855-242-6887), 8 a.m. - 8 p.m., EST, Monday - Friday. Thank you for your purchase and we hope can help you with the product issues you need help with.

Dec 18, 2022

Jules

2 out of 5 stars review

Echo David

Showed up damaged. It’s a Christmas gift so no time to send back and get a new one. Looks like I’ll be giving a damaged gift. Frustrating!

Helpful?

reply from ChantUSA

Hi Julie, we understand your frustration with the damages. Rather than give a damaged heater that you are planning to give as a Christmas gift, we definitely suggest that you consider following the return instructions offered by Sam’s Club. To start a return through SamsClub.com, go to order details under your account, then select Return Item. Print the return label, attach to package and send. Alternatively, you can call the Member Service Center at 1-888-746-7726, and we'll be ready to assist you.

Mar 8, 2025

Nancy

3 out of 5 stars review

Love it

My only problem is it partially blew over and now it will not operate on high flame. Low works fine. Looking fir trouble shooting on this.

Helpful?

reply from ChantUSA

Hi Nancy, we are glad to hear you like our heater, but we are sorry to hear about your troubles. Please call 1 855 242 6887. That is our service line, and they will be happy to help you.