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Customer reviews for Member's Mark 50,000 BTU Patio Heater with LED Table for
Member's Mark 50,000 BTU Patio Heater with LED Table
4.6 out of 5 stars
stars
580 ratings204 reviews
  1. 5 stars81% (469)
  2. 4 stars8% (46)
  3. 3 stars4% (22)
  4. 2 stars2% (10)
  5. 1 star6% (33)
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Showing 181-190 of 204 reviews
Nov 23, 2022
Ted
1 out of 5 stars review

Cheap junk

This is the cheapest heater ever. The igniter is so flimsy and it's the first gas appliance I have seen with a AAA battery for the igniter rather than a AA battery, the spring that holds the battery is so flimsy it doesn't look it will last long. The shipping carton says "commercial grade" this heater is not commercial grade, it built with super thin metal and small cheap fasteners. I am returning this poor quality junk.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hello Ted, we are sorry to hear all of the negative issues you mentioned about your heater. We want to mention that this product certainly is not “cheap junk” as you described it. If you care to take time to look at the other reviews you can certainly see why we take issue with your opinion of our heater. Most reviews are great reviews by so many of our satisfied customers. However, we’re sorry this heater did not work out for you and we do appreciate you trying our heater.

Jul 25, 2024
James
5 out of 5 stars review

We bought 5

The best part heater we've ever encountered. Weighted well and has never blown over, easy to operate and works very well. I didn't think I'd care for the lighted table, but looks great and used often for cocktails around the patio. We ended getting five of these because of the quality.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Sorry about the late reply, but we were not getting our notifications. James, we are truly happy to see that we pleased you. We cannot thank you enough for all your business and the great review. Take care.

Jan 8, 2023
LaJohn
3 out of 5 stars review

beware terrible plastic packing

While putting the heater together, you must take off the blue plastic protecting the item. Well, they have it stuck under the lip to the hood. It is very time consuming and we used various tools, but we still cannot get to all the plastic. I took a picture, but we cannot submit it in our review? 🙄. Needless to say, we will be melting plastic.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hi LaJohn, thank you for your purchase. It is very important that you remove all of the blue plastic BEFORE operating your heater. For some customers it can be somewhat difficult but take the time to remove it before using it or it can make it more difficult. The blue plastic is a protective covering that is used to protect the stainless steel.

Nov 21, 2023
Joe7777
5 out of 5 stars review

Perfect for home use

I bought this last week and assembled it yesterday. It is easy to assemble and is very nice looking. Fired it up last night on the front porch and it works great. After we turned it off and let it cool, I opened the cover and found it was too small to go over the heat shield. This is a very minor issue for us since we use it on the covered porch. Overall this is a very nice residential use product.

Helpful?24I559Y26XIR13620770432
reply from Member's Mark Team

Thank you for the feedback and great rating, Joe! Please contact Member Support at (888) 301-0332 for assistance getting a new cover.

Nov 27, 2022
Jvb7
5 out of 5 stars review

Nice heater with led table

Nice heater fro the price, don’t listen to reviews where they judge quality by the size of a battery. It’s a very nice quality heater from Sam’s.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

We thank you for your purchase and for your review. We appreciate you pointing out that this is a nice quality heater and we consider you one of our nice quality customers!!! Thanks again!

Jan 31, 2023
Brady
1 out of 5 stars review

taking it back

It uses propane very fast. Went through two 5 gallon take with only 4 uses of less than two hours. I test for leaks and there were none.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hi Brady, sorry to hear about the trouble you are experiencing with your fuel usage. I’m not sure if you are using the proper fuel that’s recommended. This heater requires a 20-Lb LP-Gas cylinder. Please call our customer service center at 1 855 242 6887. They will do their best to offer you some advice or assistance with resolving your issue. Thank you for your purchase!

Nov 2, 2023
sapershi
4 out of 5 stars review

Works well, but paint chips

My mom bought this for me as a gift for my new house. It works well and the table is nice, but the paint has already scratched off after just a few uses.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hi sapershi, thanks for your business, we are glad you like our heater. Please call our customer service line at 1 855 242 6887. They have all parts in stock and they will be glad to assist you.

Jan 22, 2024
BKR29
5 out of 5 stars review

Great product.

Bought this yesterday for an evening oyster roast. Easy to put together, looks great and works wonderful. Did its job great and Keep everyone warm.

Helpful?24I559Y26XIR13620770432
reply from Member's Mark Team

We're so glad the heater delivered for your oyster roast, BKR29! Thank you for this excellent rating and review!

Apr 16, 2024
Shain
3 out of 5 stars review

Wind blew my cover off!!!

Heater works great, unfortunately it was extremely windy one day and the wind blew off the cover and can't find a replacement cover. Any insight where i can get a new cover would be very helpful. Thanks

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hi Shain,I am so sorry I missed this posting, but there was a glitch in our system. Shain, you can call our customer service line at 1 855 242 6887 for all parts and service. They'll be glad to help.

Jan 4, 2025
Mst2
5 out of 5 stars review

Patio heater

This is a great patio heater and easy to use. It is easy to assemble. Warms the area quickly with a radiant area of heat. I plan to purchase another soon. The color looks good and does not look cheap.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hi Mst2, we are glad to hear that you like our heater, and we appreciate your business and high marks.