Customer reviews for Member's Mark 50,000 BTU Patio Heater with LED Table

Customer reviews for Member's Mark 50,000 BTU Patio Heater with LED Table for

Member's Mark 50,000 BTU Patio Heater with LED Table

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4.5 out of 5 stars

stars595 ratings219 reviews

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Showing 181-190 of 219 reviews

Mar 23, 2024

Larry

3 out of 5 stars review

Verified Purchase

Assembly

Very hard to assemble.

Helpful?

reply from ChantUSA

Hi Larry, this is disappointing to hear, as we work very hard to please our customers. We hope you will enjoy your heater. Should you need any parts or service, please call 1 844 242 6887.

Feb 5, 2024

Sadie

5 out of 5 stars review

Verified Purchase

Outdoor Heater

Excellent

Helpful?

reply from Member's Mark Team

Thank you for the excellent rating, Sadie!

Dec 26, 2023

Monda

5 out of 5 stars review

Verified Purchase

Patio heater

Gift for Christmas

Helpful?

reply from ChantUSA

Hi Monda, obviously, you had a very nice Christmas. Thanks for the 5 STAR rating.

Nov 3, 2022

Cris

5 out of 5 stars review

Verified Purchase

Nice

Works really great

Helpful?

reply from ChantUSA

Hi Cris, thank you for your purchase and for the positive comments you shared about your new heater!

Dec 13, 2023

5 out of 5 stars review

Verified Purchase

Good purchase

Looks great, works great

Helpful?

reply from Member's Mark Team

Thank you for the excellent rating!

Dec 20, 2023

Tiffani

5 out of 5 stars review

Verified Purchase

Beautiful and functional

Great item

Helpful?

reply from ChantUSA

Hi Tiffani, it is definitely a great item, and you gave us a great review as well. Thank you.

Apr 8, 2024

Warm

5 out of 5 stars review

Verified Purchase

….

Great price , great item

Helpful?

reply from ChantUSA

Hi Warm, we are positive that the Member's Mark patio heater is the best value in the market. We appreciate you taking the time to review our product.

Jan 6, 2023

Mad Ken

1 out of 5 stars review

Just junk!

I bought this unit just before Christmas 22 with great excitement to enjoy the cooler Florida nights. I opened the box that had never been opened, only to find missing parts. I contacted Sams club only to been told they had no more. I was informed to contact the warranty company for the missing parts. It is now 1-6-23. Still no parts as of yet!

Helpful?

reply from ChantUSA

Hi Ken, we are sorry to hear about your trouble with the missing heater part. We thank you for your purchase, we are really sorry to hear about the delay with getting the missing part. Please continue to calling our customer service center at 1 855 242 6887. They will do their best to offer you some advice or assistance with the missing parts for heater.

Nov 18, 2024

outdoor heater

4 out of 5 stars review

50000 BTU outdoor heater not working.

I bought the Member's Mark 50000 BTU Patio Heater with LED Table. I used it a few times after purchase and was happy with it, except for the easy tilt it had with winds in our area. The butane tank was seated inside the base, which I thought would be weighted more, so not to worry. But, just recently, found the heater on the ground tank still in it. The operation panel game loose and top of heater just dangling. I pieced the unit together and now the heater doesn't stay lit. And the knob to adjust doesn't work as it should. What a waste of a good heater. Any place to repair it or is it doomed?

Helpful?

reply from ChantUSA

We are so sorry to hear about your troubles. Between the 22lb. weight at the base of the heater, and the weight of the propane tank, the heater should not have tipped over, unless a very strong gust of wind happened to blow it over. We rarely deal with this issue as our heater weighs considerably more than any other heater in the market. Your heater is not doomed. Please call 1 855 242 6887 and they will be glad to help you out by sending you any parts that you need.

Dec 19, 2023

MichelleInTampa

1 out of 5 stars review

Definitely would NOT recommend - did not work

I bought this several weeks ago. Putting it together wasn't the quickest task but unfortunately after assembling it, the heater only worked once. We used a new propane tank but could never get it to restart - extremely unfortunate since we got it for a big party we were hosting. And it was NOT easy to disassemble to return to the store. We tried calling customer service but was never able to get an answer or a return call. Would definitely NOT recommend this - it looked nice but the overall quality appears to be lacking.

Helpful?

reply from ChantUSA

Hi Michelleln Tampa, we are happy you purchased one of our heaters, but we are sad to hear you were disappointed. We are glad to hear that you received a refund though, as all Member's Mark products come fully guaranteed or your money back. I am not certain what went wrong with customer service, but I assure you we will be looking into that immediately as we strive to offer the best service in the industry.