Customer reviews for Member's Mark 50,000 BTU Patio Heater with LED Table

Customer reviews for Member's Mark 50,000 BTU Patio Heater with LED Table for

Member's Mark 50,000 BTU Patio Heater with LED Table

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4.5 out of 5 stars

stars595 ratings219 reviews

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Showing 191-200 of 219 reviews

Mar 30, 2024

Sandy

5 out of 5 stars review

Verified Purchase

always wanted one

can't wait to use it when the snow melts where I live

Helpful?

reply from ChantUSA

Hi Sandy, you will be pleased. Member's Mark guarantees it! Thanks for your purchase.

Dec 27, 2023

ED1959

5 out of 5 stars review

Verified Purchase

Patio Heater

This patio heater is incredible, and heats up very nice in our pool area.

Helpful?

reply from ChantUSA

HI ED1959, great news to hear. We appreciate your business and your kind words.

Oct 6, 2023

sammax99

4 out of 5 stars review

Patio Heater - missing cover

Purchased the Patio Heater online, and picked up at our local Sam's Club. Put together the heater with no problem. Works fine. After assembly, we noticed that there was no cover, as shown on box

Helpful?

reply from ChantUSA

We thank you for your purchase and really appreciate you taking the time to write a review. However, we’re sorry to hear about the problem with the missing cover. Please contact our customer service center at 1 855 242 6887. They will offer you the assistance you need with getting you the missing cover.

Oct 27, 2023

3 out of 5 stars review

Table light coating wore off

The heater is nice and the light in the table is a good idea. But, the white coating of the table quickly wore off, exposing the unattractive underneath of the table.

Helpful?

reply from ChantUSA

Hi mv, we really appreciate your business and want to thank you for your purchase. We are sorry to hear about this problem. We have literally sold almost a million of these heaters over the years, and this is the first time I can recall hearing about this problem. I will make certain I report this to quality control. Please call our customer service line at 1 855 242 6887. They will be happy to ship you a table for free.

Dec 24, 2022

newt

2 out of 5 stars review

Wont staying heating

We bought this a few months back and are somewhat happy with it, but it doesn't seem to keep the heating burning lit. It may run for 20 minutes, sometime more sometimes less then the burner goes out and then you have to restart it. Is this a regulator issue? Frustrating

Helpful?

reply from ChantUSA

Hi Newt, we’re sorry you are having an issue with your heater staying lit. Please call our customer service center at 1 855 242 6887. They will do their best to offer you some advice or assistance with resolving your heater issues.

Nov 23, 2022

Ted

1 out of 5 stars review

Cheap junk

This is the cheapest heater ever. The igniter is so flimsy and it's the first gas appliance I have seen with a AAA battery for the igniter rather than a AA battery, the spring that holds the battery is so flimsy it doesn't look it will last long. The shipping carton says "commercial grade" this heater is not commercial grade, it built with super thin metal and small cheap fasteners. I am returning this poor quality junk.

Helpful?

reply from ChantUSA

Hello Ted, we are sorry to hear all of the negative issues you mentioned about your heater. We want to mention that this product certainly is not “cheap junk” as you described it. If you care to take time to look at the other reviews you can certainly see why we take issue with your opinion of our heater. Most reviews are great reviews by so many of our satisfied customers. However, we’re sorry this heater did not work out for you and we do appreciate you trying our heater.

Jan 8, 2023

LaJohn

3 out of 5 stars review

beware terrible plastic packing

While putting the heater together, you must take off the blue plastic protecting the item. Well, they have it stuck under the lip to the hood. It is very time consuming and we used various tools, but we still cannot get to all the plastic. I took a picture, but we cannot submit it in our review? 🙄. Needless to say, we will be melting plastic.

Helpful?

reply from ChantUSA

Hi LaJohn, thank you for your purchase. It is very important that you remove all of the blue plastic BEFORE operating your heater. For some customers it can be somewhat difficult but take the time to remove it before using it or it can make it more difficult. The blue plastic is a protective covering that is used to protect the stainless steel.

Jul 25, 2024

James

5 out of 5 stars review

We bought 5

The best part heater we've ever encountered. Weighted well and has never blown over, easy to operate and works very well. I didn't think I'd care for the lighted table, but looks great and used often for cocktails around the patio. We ended getting five of these because of the quality.

Helpful?

reply from ChantUSA

Sorry about the late reply, but we were not getting our notifications. James, we are truly happy to see that we pleased you. We cannot thank you enough for all your business and the great review. Take care.

Nov 21, 2023

Joe7777

5 out of 5 stars review

Perfect for home use

I bought this last week and assembled it yesterday. It is easy to assemble and is very nice looking. Fired it up last night on the front porch and it works great. After we turned it off and let it cool, I opened the cover and found it was too small to go over the heat shield. This is a very minor issue for us since we use it on the covered porch. Overall this is a very nice residential use product.

Helpful?

reply from Member's Mark Team

Thank you for the feedback and great rating, Joe! Please contact Member Support at (888) 301-0332 for assistance getting a new cover.

Nov 27, 2022

Jvb7

5 out of 5 stars review

Nice heater with led table

Nice heater fro the price, don’t listen to reviews where they judge quality by the size of a battery. It’s a very nice quality heater from Sam’s.

Helpful?

reply from ChantUSA

We thank you for your purchase and for your review. We appreciate you pointing out that this is a nice quality heater and we consider you one of our nice quality customers!!! Thanks again!