I ordered two boxes online. I got them in the store. I tried to build the first one, but without success. Parts are not very strong, poorly docked. I have extensive experience in assembling interior/outdoor furniture. That being said, I got stuck at step 2 and after 30 minutes of struggle - gave up. Will return both of them tomorrow.

Let water in and rodents

After extensive research on deck boxes and reading over 100 reviews, we bought this on the Mother's Day Saturday promotion for $30 off. I tried to buy it online at midnight then again at 1 AM and the Sam's website still wasn't loading, so I went to bed. Got up early, bought it before 7 AM and the in-store stock at our local store was already snapped up. (They had several pallets of these when I was there 2 days prior.) So, took advantage of the free shipping. Package was delivered by FedEx the following Wed. There was no damage to the box, so I was optimistic we were good to go. We carefully opened the box on the porch and sure enough, the corner of the top cover was chipped off. The piece was not in the carton, so we assume it was shipped that way. I called Keter, per enclosed instructions. I was told to upload my receipt and photos of the damage. This was done last week. I still have not received any response. And, unfortunately, they still do not have any in stock at my local store. Being a seasonal item, they probably won't restock. At this point, we will likely return the package to Sam's and get a refund. There are quite a few horror stories posted online that it can take many months for replacement parts to arrive from Keter. We don't want to wait. Disappointed.

Bought this to put my patio cushions in, very easy to put together. Looked great for one day. Put it on the deck 70 degree weather. Within hours the top started to warp from the sun! Oh my what a mess, both corners lifted up and warped. We actually put two huge cement blocks on either side to keep the sides down, that’s attractive! We live in central Pa, doesn’t get that hot here, would definitely not recommend this for warmer climates. So sad totally nit worth the price. Very disappointed

I purchased this deck storage box to put our outdoor furniture cushions in while not in use. The box assembled easily following the instructions. The only thing I don’t like about it is that the lid doesn’t seal down tight against the box. It leaves some space in the lid for bugs and crawly things to get into the box even with the lid completely closed. It will stay dry, but the chance of critters getting into the box is there. We live in an area with a lot of pesky paper wasps that are always looking for a place to build their next nest.

I've purchased this product twice. The first time, after bringing it home and opening it, I found that at least 3 parts were completely broken. I understand mistakes can be made, so I thought it was no big deal. I took it back to Sam's and they were wonderful in the return process. They gave me a credit as I just wanted the same deck box. The second time, after bringing it home and opening it again, I found that there were parts missing! I then had enough and called the company, who then told me that the parts would take between 8-12 weeks to come in. I definitely would not recommend this product to anyone.

I would not buy anything from KETER because they do not back their products at all. My box was broken and under warranty and even though its under warranty they wont fix it or replace it.. They will send you to the fine print and say they have a right to not fix it if they offer you a prorated amount of money back.. So they offered me back $30 for my few hundred dollar box.

The first question everyone asks is, how sturdy is it? If you want something that feels like it was built with 2x4s and 3/4 inch plywood, you will be disappointed. If what you want is something that has rigid sides and can be drug across the deck, I expect you will be satisfied for many years. I just assembled mine and could not be happier, especially for the price. The engineering is good, the instructions and labels are great, and the packing was secure. Mine will be on the deck, but I could see this box being used by the pool or even on a large pontoon boat. The only caution I would offer is to pick it up in the store rather than have it shipped. It is not heavy, but is large. Based upon the condition of some of the boxes in the store, I can see that this does not always ship well.

The container was big which is what I wanted. I also read some reviews that said it’s pretty flimsy so I expected that. What I was Not happy with is NOT getting any instructions on how to build it. Going to YouTube to see if I can get help that way. There’s other videos of people who got the same container with no directions. The videos on YouTube weren’t too help so just kind of threw it all together. Lots of extra pieces since it’s not put together correctly. I do not recommend for those reasons. There was also a part that was broken, there was 4 of these bar things and one of them was missing the end like the other 3, it was like the mold ran out of plastic and didn’t complete it. Like I previously mentioned, I just used the 3 that weren’t broken so I didn’t use the one that was it’s just missing it in it.

I purchased the Keter 250 gal deck box and it was super easy to put together and the directions were excellent. The reason I gave my review 4 stars instead of 5 is because of a few broken pieces, namely 1 corner was severely cracked and the back panel was split. I still put it together and will fix the broken pieces with waterproof glue. Looking back I should have purchased it in-store and picked out a box that had no dents or rips. Oh well, sometimes pickup works and sometimes it doesn't.