Skip to Main Content
Sams Club
Sams Club
Customer reviews for Keter 230 Gal. XXL Deck Box for
Keter 230 Gal. XXL Deck Box
4.6 out of 5 stars
stars4,520 ratings2,235 reviews
  1. 5 stars80% (3,617)
  2. 4 stars9% (409)
  3. 3 stars3% (146)
  4. 2 stars2% (86)
  5. 1 star6% (262)

Member photos

  • +251 images
Sort by |
Showing 771-780 of 2,235 reviews
Jun 10, 2023
DZ12
5 out of 5 stars review

Best storage boxes we’ve ever had.

We currently have 2 of these amazing storage boxes and another is on the way. It holds the thickest patio furniture cushions with ease. Tried my favorite cushions in them all winter and in the spring they were perfect - through a Michigan winter. May even order a 4th.

Helpful?2CG02TBC3PNO13620410207
Mar 12, 2022
Chieflawdawg
2 out of 5 stars review

Disappointed at quality

I bought this in the local club because I needed a larger box to keep pool floats and toys in. After spending about 30 mins putting together (not difficult) I noticed that the lid had a small crack in it. After further investigation, the crack was at the same location as one of the yellow straps that held the cardboard box together. It appears that the strap was so tight that it cracked the lid. I sent an email three weeks ago to Keeter Customer Service and have not heard anything from them. Second, the quality of the plastics where the screws go is really cheep. After opening the lid several times, the metal hinge on one side broke off where the two screws screwed in. The plastic screw holes broke right off. The screws were not long enough to get a good grip in the plastic.Now the hinge won’t work. The screws look like wood screws and are screwed into plastic. Bad design flaws or inferior plastic. Either way, now I’m sitting with a $169 box that the lid won’t stay open or secure when closed. I have other, smaller Keeter boxes and have never had issues with them. This larger box is definitely not worth the money.

Helpful?2CG02TBC3PNO13620410207
May 25, 2024
Alan A
4 out of 5 stars review

Extra Large Storage Box - Beware of Not Sealing

I purchased this deck storage box to put our outdoor furniture cushions in while not in use. The box assembled easily following the instructions. The only thing I don’t like about it is that the lid doesn’t seal down tight against the box. It leaves some space in the lid for bugs and crawly things to get into the box even with the lid completely closed. It will stay dry, but the chance of critters getting into the box is there. We live in an area with a lot of pesky paper wasps that are always looking for a place to build their next nest.

Helpful?2CG02TBC3PNO13620410207
Aug 1, 2023
rjbenson15
5 out of 5 stars review

Easy assemble, Huge storage

I am a DYI type of person. had it delivered in the box. Took me maybe 20-30 minutes to assemble. It mostly snaps together with a few added screws, and it made it very sturdy. do yourself a favor and watch a twitter video on how to assemble and that made it even easier as it came with no directions. This thing is huge all will pack in a lot. I plan to buy a deck box cover on Amazon for the added protection against the elements.

Helpful?2CG02TBC3PNO13620410207
Apr 22, 2023
Jennifer
1 out of 5 stars review

230 gallon Storage Box

The product was sent out with missing parts. Instuctuons on the box say to not return to store and contacr company. Contacted company said they would send out part. 2 weeks later, the company sent an email saying no replacement was available in the foreseeable future. Outside the window to return to store. I would not purchase this item again.

Helpful?2CG02TBC3PNO13620410207
Jun 5, 2019
JoJoWalker
1 out of 5 stars review

Missing all the hardware

We bought this a couple of months ago and all the hardware was missing. There was an insert saying don't take it back to the store but to call their number. My husband called twice now and the second time the person said, they had no record of the first call or it being shipped. Both times they said 7 to 10 days and now we are over 20 days since the second call and still nothing. This has been sitting in the middle of our living room. At this point it will have to be returned as I am not waiting any longer for this freakin hardware. Bad customer service!

Helpful?2CG02TBC3PNO13620410207
reply from Supplier Response

Hello JoJoWalker, We do apologize for the problems and inconvenience you had with your Keter purchase. Please email us at hdpcs@keter.com, we will send the replacement parts out and help in resolving any issue to your full satisfaction.

Aug 30, 2019
jdoug
1 out of 5 stars review

started off great....

I bought this about nine months ago. It sits on screened lanai that is partly sunny. I open it today and the hinges are rusting badly. The box is also fading in blotches. Not happy about this since it’s not exactly cheap for a plastic box. It could have bought huge Rubbermaid totes and saved a ton of money.

Helpful?2CG02TBC3PNO13620410207
reply from Supplier Response

We do apologize for the problems and inconvenience you had with your Keter purchase. We have customer service available seven days a week 8 am thru 5 pm, EST at 877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en. We can send replacement parts out to you and help in resolving any issue to your full satisfaction.

Jun 2, 2020
mouseketeer70
1 out of 5 stars review

Terribly disappointed

I bought this deck box Saturday night, assembled it on Sunday evening and by Monday evening both corners have bowed. I can slip my hand under each corner into the inside, so it’s definitely not weather proof. Leaving anything inside the box is not an option. Incredibly disappointed in the quality.

Helpful?2CG02TBC3PNO13620410207
reply from Supplier Response

Hello, thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. Please email us at HDPparts@keter.com, we can send replacement parts or help in resolving any issue to your full satisfaction.

May 4, 2023
Jen
2 out of 5 stars review

Missing 2 Important Parts!

I just bought this deck box two days ago and during assembly I found out that it came with 2 missing crucial corner pieces called "LM" ( the box came with 4xLC and it was supposed to come with 2xLC and 2xLM). So I now have an unfinished and partially exposed deck box. Also, I want to mention that the deck box is not the best quality and has flimsy walls that don't fit together all that great, so I don't have the highest of hopes for this box actually protecting my patio furniture the way I'd hoped.

Helpful?2CG02TBC3PNO13620410207
Jun 12, 2023
GJWArizona
1 out of 5 stars review

Hope That All The Parts Are There!

Watch out. If you have a missing part you wind up dealing with Keters customer service folks. I threw out the packaging which meant I could not return it to Sam's Club. Keter's "process" as they are fond of calling it winds u being a heavy lift./ Who know how long I will wait for the part- if I ever get it. My advice is to fully assemble it before disposing of any packaging and if there is an issue return it to the store. That said, this 230 gallon monster would require me to rent a truck to return it- point is- do NOT ecpect Keter to treat you well if something is missing or broken.

Helpful?2CG02TBC3PNO13620410207