Bought last May 2019 for pool equipment and deck chairs. Last week I noticed two cracks on the lid face. The cracks line up with the metal brace on the inside of the lid. I would not recommend this product. I have not called Sams or Keter just don't want the runaround. Should have stayed with Rubbermaid.

Box is good size and a good value. However the screws that hold the box together are short and thread into plastic, which pull out easily. The latch for the lid uses the same screws and pulled out during a high wind, which tore the lid off (also held into place with short screws) and we lost 3 of our patio furniture cushions. Might be OK for a sheltered area, but not out in the open.

Not very good Customer Service! Purchased online and shipped to my house. Box arrived with smashed corners and all taped up. The Deck Box was just thrown in the shipping box with pieces everywhere. There should have been a box in the box, but nope. Looked like all the pieces were there so I put it together. When I got to installing the strut hinges both of them were bad and would not hold up the top. The top has a chip missing on the left front. The instructions say DON'T return to the store call Customer Service. Called Customer Service and was told I had to send the receipt and a picture of the damage and they would determine what to do. All this and I haven't even used it yet. Not doing it, the product is going back to Sams! If you buy one of these, make sure everything is there and right because you're on your own if it isn't.

Purchased this item a month ago and cannot use due to no hardware. Called Keter 3 times since I bought it and they tell me that they process 3000 packages a day for shipping and are waiting for a carrier to pick up. They tell me our order is just sitting there waiting. Customer service rep suggested we go to our local Sams Club and ask for parts from another deck box and if we get some to let Keter know so they can cancel our order...that is supposedly processed and waiting for pickup!! Very, very disappointed to say the least!

Mice can get in. I put outdoor pillows for storage, opened the lid, and a fat, cute mouse was looking at me. They have made nice winter shelter for themselves. Other boxes I have don't have this issue. I'm disappointed, as the size is really cool.

I ordered this online due to free shipping instead of an in-club purchase. The packaging appears to be slightly different. There were no instructions within the box. Searing the Keter site was extremely frustrating due to a lack of name for this item (the Ontario) and since clicking on the Instructions link for the item simply led to another Keter homepage. Once I found the actual instructions, assembly was fairly easy. This deck box fits all our large cushions for a 6-seat set.

Purchased to store pool chemicals and pool toys. Was very easy to assemble. Overall, it seems pretty sturdy. I like the two hinge pistons on the lid so that it's easy to open and close. Can't beat the price for a deck box this size. My only concern is that there are voids/gaps in between the lid and base, which means mice or snakes could get inside. If that happens, I will have to find a different deck box!

I purchased one of these in North Dakota. We have outside,with the cold weather and snow it cracked. I have contacted customer service for two months with no calls back just text messages telling me customer service will get back to me. (I wanted to purchase a new front to replace the cracked one). Still to this day no call back. I even asked them for a phone number which they didn’t respond to. KETER customer service I’m still waiting!!!!!

I love this box. I can fit four large seat cushions, four back cushions and multiple throw pillows with room to spare! This will make me cushions last so much longer since they're not being exposed to the elements. My only comment is that the "white" box is not really white.

This deck box is well engineered, easy to assemble, and results in massive/sturdy storage. Only issue was a missing lid end cap (LM) -- only 3 of the 4 were in the sealed bag. Other than that, Keter should be commended for a job well done. Although the color is brown, it seems closer to black when out in the sun.