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Customer reviews for Keter 230 Gal. XXL Deck Box for
Keter 230 Gal. XXL Deck Box
4.6 out of 5 stars
stars4,516 ratings2,233 reviews
  1. 5 stars80% (3,614)
  2. 4 stars9% (409)
  3. 3 stars3% (146)
  4. 2 stars2% (86)
  5. 1 star6% (261)
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Showing 2,071-2,080 of 2,233 reviews
Nov 2, 2023
IO
5 out of 5 stars review

Excellent and lots of room

Bought two of these for storage. They ended up bigger than I thought (Even knowing the size and measurements). This ended up in a different area then I wanted but I am not upset. Plenty of space for pool toys, Folding chairs, and many other things. Setup was pretty easy. Just make sure you align the right holes and look at the pics close. These are very easy to build. Once you do one you can have it built (If you use a drill for screws set on a low break point) you can build this in ten minutes. First build took me 15 with my wife handing me parts. Word of advice: Make sure one side either the left or right is slightly higher to allow water to flow off the side. Not a big problem but helps with pools of water. So when you level the ground, have the side be higher than the other unlike with most where you angle the back to allow run off to happen easier.

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Aug 23, 2021
Lee
3 out of 5 stars review

Top of box fatigued and cracked

I love this box and the 165 gallon box made by Keter. However, the hinge mechanism on our 230 gallon box we purchased on 7/27/21 didn’t open and close smoothly (unlike the 165 gallon box), which has caused the plastic top to crack on both sides. It is still useable (for now), but the top will have to be replaced at some point in the future.

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Feb 23, 2020
Richard
1 out of 5 stars review

Lid Cracked

Bought last May 2019 for pool equipment and deck chairs. Last week I noticed two cracks on the lid face. The cracks line up with the metal brace on the inside of the lid. I would not recommend this product. I have not called Sams or Keter just don't want the runaround. Should have stayed with Rubbermaid.

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May 21, 2019
autotkgrad
3 out of 5 stars review

No instructions, Keter site nearly useless

I ordered this online due to free shipping instead of an in-club purchase. The packaging appears to be slightly different. There were no instructions within the box. Searing the Keter site was extremely frustrating due to a lack of name for this item (the Ontario) and since clicking on the Instructions link for the item simply led to another Keter homepage. Once I found the actual instructions, assembly was fairly easy. This deck box fits all our large cushions for a 6-seat set.

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reply from Supplier Response

Hello Autotkgrad, We do apologize for the problems and inconvenience you had with your Keter purchase. Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Apr 24, 2022
SDY
4 out of 5 stars review

Warning, Warning

I bought this deck box last year and when I opened it up this year I was met by wasp. I have found several wasp nest attached to pillows stored in the deck box. Along with other bugs. Warning the box is not tight and be careful when entering it. I need to find a Wasp repellant to put in the box.

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Nov 12, 2023
LetGar
5 out of 5 stars review

Very Sturdy

I ordered this online and picked up at my favorite Sam's location. The reason I purchased was to convert it into a dog house. The instructions aren't great. You have to figure it out like a puzzle. Once assembled, it's pretty sturdy. My husband cut out an opening on one side. We are happy with our purchase and so are the dogs. They didn't waste any time getting inside to get out of the cold, rainy weather.

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Mar 3, 2024
Ninelka
2 out of 5 stars review

Lid does not shut tight

Mice can get in. I put outdoor pillows for storage, opened the lid, and a fat, cute mouse was looking at me. They have made nice winter shelter for themselves. Other boxes I have don't have this issue. I'm disappointed, as the size is really cool.

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May 23, 2019
KYreview
1 out of 5 stars review

Worst Customer Service You Can Find - Keter

I ordered the deck box very quickly. Sams did their job, thank you. Box was searched several times. Come to find this item came with NO instructions. I called Keter 5 separate times to no avail on receiving instructions. 4 days later, im still waiting for the email. There is "0" customer service to use. They are unwilling to help.

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reply from Supplier Response

Hello KYreview, We do apologize for the problems and inconvenience you had with your Keter purchase. Please email us at hdpcs@keter.com, we will send the replacement parts out and help in resolving any issue to your full satisfaction.

Oct 9, 2020
Kat
3 out of 5 stars review

Water proof but not dirt proof

This storage has not met all of my expectations. I haven’t had a problem so far with water on the cushions stored inside but dust/dirt when it’s windy definitely gets in! So for me it defeats the purpose of storing the cushions in there. My purpose was to cut down on having to vacuum my cushions so much when ready to use them! I want my money back, really!

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May 7, 2023
Bigleager
2 out of 5 stars review

Examine this thing carefully.

Not very good Customer Service! Purchased online and shipped to my house. Box arrived with smashed corners and all taped up. The Deck Box was just thrown in the shipping box with pieces everywhere. There should have been a box in the box, but nope. Looked like all the pieces were there so I put it together. When I got to installing the strut hinges both of them were bad and would not hold up the top. The top has a chip missing on the left front. The instructions say DON'T return to the store call Customer Service. Called Customer Service and was told I had to send the receipt and a picture of the damage and they would determine what to do. All this and I haven't even used it yet. Not doing it, the product is going back to Sams! If you buy one of these, make sure everything is there and right because you're on your own if it isn't.

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