Skip to Main Content
Sams Club
Sams Club
Customer reviews for Keter 230 Gal. XXL Deck Box for
Keter 230 Gal. XXL Deck Box
4.6 out of 5 stars
stars4,516 ratings2,233 reviews
  1. 5 stars80% (3,614)
  2. 4 stars9% (409)
  3. 3 stars3% (146)
  4. 2 stars2% (86)
  5. 1 star6% (261)
Write a review

Customer photos

  • +251 images
Sort by |
Showing 2,051-2,060 of 2,233 reviews
May 19, 2023
Joshua From Iowa
3 out of 5 stars review

No instructions, poor quality control.

The product didn't come with an instruction. I had to look up an instruction online for similar product(I think it was java) from the brand's website to build the product. Overall,it is very easy to assemble. A lot of plastic holes and edges are not cut completely so I had to use utility knife to trim and make a hole in order to "clip" the product together. Watch for any sharp edges as the plastic is not trimmed

Helpful?2CG02TBC3PNO13620410207
May 1, 2022
Kevin
5 out of 5 stars review

Nice BIG storage box

Bought this today at Sam's, watched a couple of videos and had it together in less than 30 minutes. Easily holds 4 folding patio chairs and our umbrella for the patio table. As long as it sits on level ground (or on the deck like it was designed for) it is very sturdy.

Helpful?2CG02TBC3PNO13620410207
May 8, 2023
Psudewd
2 out of 5 stars review

Not impressed at all

There were tons of these in club. We were looking to replace an older deck box. Boy, is this thing flimsy. We went with the larger 230 gallon size as we store charcoal, patio umbrella and wanted to store a couple zero gravity chairs. It's not long enough to fit a standard patio umbrella in lengthwise. Everything about it is cheap and thin plastic. Do not expect it to last for any sort of duration.

Helpful?2CG02TBC3PNO13620410207
Aug 23, 2021
Lee
3 out of 5 stars review

Top of box fatigued and cracked

I love this box and the 165 gallon box made by Keter. However, the hinge mechanism on our 230 gallon box we purchased on 7/27/21 didn’t open and close smoothly (unlike the 165 gallon box), which has caused the plastic top to crack on both sides. It is still useable (for now), but the top will have to be replaced at some point in the future.

Helpful?2CG02TBC3PNO13620410207
May 23, 2019
KYreview
1 out of 5 stars review

Worst Customer Service You Can Find - Keter

I ordered the deck box very quickly. Sams did their job, thank you. Box was searched several times. Come to find this item came with NO instructions. I called Keter 5 separate times to no avail on receiving instructions. 4 days later, im still waiting for the email. There is "0" customer service to use. They are unwilling to help.

Helpful?2CG02TBC3PNO13620410207
reply from Supplier Response

Hello KYreview, We do apologize for the problems and inconvenience you had with your Keter purchase. Please email us at hdpcs@keter.com, we will send the replacement parts out and help in resolving any issue to your full satisfaction.

Jun 7, 2018
Leeanna
1 out of 5 stars review

POOR QUALITY!!

Purchased this item online for in-store pickup. Arranged to have someone come with me for pickup as I would need a larger vehicle to fit this item in, it is not assembled and the box is LARGE. I did not inspect the bottom of the box, looking back now I sure wish I did. The box was all beat up underneath. When I opened it up it was all damaged a lot of broken pieces. When I called my local store I was told they are not responsible for what happens in the warehouse. This item will be going back to the store for a full refund. I expected high quality for the price point, don’t be fooled and check your boxes before taking them home.

Helpful?2CG02TBC3PNO13620410207
reply from Keter-NA

Hello Leeanna, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Nov 2, 2023
IO
5 out of 5 stars review

Excellent and lots of room

Bought two of these for storage. They ended up bigger than I thought (Even knowing the size and measurements). This ended up in a different area then I wanted but I am not upset. Plenty of space for pool toys, Folding chairs, and many other things. Setup was pretty easy. Just make sure you align the right holes and look at the pics close. These are very easy to build. Once you do one you can have it built (If you use a drill for screws set on a low break point) you can build this in ten minutes. First build took me 15 with my wife handing me parts. Word of advice: Make sure one side either the left or right is slightly higher to allow water to flow off the side. Not a big problem but helps with pools of water. So when you level the ground, have the side be higher than the other unlike with most where you angle the back to allow run off to happen easier.

Helpful?2CG02TBC3PNO13620410207
Jun 1, 2018
Abercrombie
1 out of 5 stars review

Missing Hardware

Purchased this item a month ago and cannot use due to no hardware. Called Keter 3 times since I bought it and they tell me that they process 3000 packages a day for shipping and are waiting for a carrier to pick up. They tell me our order is just sitting there waiting. Customer service rep suggested we go to our local Sams Club and ask for parts from another deck box and if we get some to let Keter know so they can cancel our order...that is supposedly processed and waiting for pickup!! Very, very disappointed to say the least!

Helpful?2CG02TBC3PNO13620410207
reply from Keter-NA

Hello Abercrombie, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

May 21, 2019
autotkgrad
3 out of 5 stars review

No instructions, Keter site nearly useless

I ordered this online due to free shipping instead of an in-club purchase. The packaging appears to be slightly different. There were no instructions within the box. Searing the Keter site was extremely frustrating due to a lack of name for this item (the Ontario) and since clicking on the Instructions link for the item simply led to another Keter homepage. Once I found the actual instructions, assembly was fairly easy. This deck box fits all our large cushions for a 6-seat set.

Helpful?2CG02TBC3PNO13620410207
reply from Supplier Response

Hello Autotkgrad, We do apologize for the problems and inconvenience you had with your Keter purchase. Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Feb 23, 2020
Richard
1 out of 5 stars review

Lid Cracked

Bought last May 2019 for pool equipment and deck chairs. Last week I noticed two cracks on the lid face. The cracks line up with the metal brace on the inside of the lid. I would not recommend this product. I have not called Sams or Keter just don't want the runaround. Should have stayed with Rubbermaid.

Helpful?2CG02TBC3PNO13620410207