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Customer reviews for LG 26 cu. ft. Counter Depth French Door Refrigerator for
LG 26 cu. ft. Counter Depth French Door Refrigerator
4.2 out of 5 stars
stars
173 ratings172 reviews
  1. 5 stars60% (104)
  2. 4 stars24% (41)
  3. 3 stars4% (7)
  4. 2 stars5% (9)
  5. 1 star7% (12)
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Showing 121-130 of 172 reviews
Jul 27, 2023
SheriCooks
5 out of 5 stars review

Beautiful & Spacious

We love our new Insta View LG refrigerator . It is so spacious especially for a counter depth we have extra room for everything. It looks fantastic in the kitchen and contradictory to other reviews I have read, the shelves are completely adjustable. Love this Fridge!

Review from lg.com
Helpful?5NCG00IVNW7913618006965
Sep 13, 2024
Michael008
4 out of 5 stars review

Love the glass door. Love the round ice.

[This review was collected as part of a promotion.] Mostly our favorite fridge ever. Love the glass door. Learned to love the round cubes. One little problem and two bigger ones. Wish we could adjust shelf height a little more. Ice is slow. Got some trays for round ice and stay busy keeping the bin full during hot days. Have had repairs twice: once for seals and once for the fan. Runners wore out from ice build up when seals needed replacing. But we love the fridge and are very happy with it for over a year. Get the extended warranty.

Review from lg.com
Helpful?5NCG00IVNW7913618006965
Sep 22, 2023
RCkaty
1 out of 5 stars review

BEWARE LG change the picture to show real item

[This review was collected as part of a promotion.] Picture is very very wrong - the see through is BLACK ! not stainless wrap around like the picture. You will have fingerprints all over that side of the door that you have to clean all the time. LG please change the picture to show real item !!!

Review from lg.com
Helpful?5NCG00IVNW7913618006965
reply from Customer Care

Hey there. We appreciate your review of the 26 cu. Ft. Smart Mirror InstaView® Counter-Depth MAX™ French Door Refrigerator with Four Types of Ice. We rely on customers like you to let us know what we're doing right and wrong to continue providing the best experience possible. We will surely pass on your feedback to the rest of our team. ^Anthony

Oct 28, 2024
ValeriC
1 out of 5 stars review

Broken after one month

[This review was collected as part of a promotion.] One month and it is broken already! My freezer stopped working, then turned back on but keeps telling my ice is stuck, then it says door is open. And the door is closed. Has an app that tells you to dump ice if not used regularly, but it can’t tell you the freezer is defrosted as an alert? Now my food in freezer is wasted, as I didn’t find out until I went into freezer.

Review from lg.com
Helpful?5NCG00IVNW7913618006965
reply from LG Digital Care Team

Hey Valeri! Thank you for sharing this with us. We want you to be able to fully enjoy your LG refrigerator, keeping all your tasty foods perfectly chilled. We recommend adjusting the freezer to the advised temperature and ensuring the food items are not blocking the vent. You can check out more information here: http://spr.ly/6423SPAPX. If these steps do not work, please private message us on social media @LGUSSupport with your contact information. We'll be happy to check into your warranty options with you! ^Joslyn

Nov 21, 2024
Familyof41737
1 out of 5 stars review

Junk

[This review was collected as part of a promotion.] Within a year of owning both ice makers, they broke, and now that they are out of warranty, we are left with just one ice maker. Unfortunately, it doesn't produce enough ice, so we also have a countertop ice maker. The countertop model makes just enough ice to fill the kids' water bottles and my husband's, and then it runs out.

Review from lg.com
Helpful?5NCG00IVNW7913618006965
reply from LG Digital Care Team

Hey there! Thanks for sharing your LG fridge experience with us. Having enough ice to go around for everyone's beverages in the household is important, so we'd love to help! To get started, check out our guide at https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181 for quick troubleshooting and potential fixes for an icemaker that is no longer working. If you still need help, we'd love to explore options with you to get your icemakers running smoothly again. Please get in touch with us on social media @LGUSSupport with your contact info and model number. We'll be with you every step of the way! *Joseph

Jun 21, 2024
Aklopsis
5 out of 5 stars review

Exceptional amount of ice!

Purchased this item in May to replace our old fridge that died. So far I am super pleased with this fridge. We choose this fridge because of the amount of ice it produces, we are a travel soccer family with 3 kids playing. Ice is the #1 reason for this purchase next to the amount of cubic feet for food storage. We are very happy with the amount of ice it produces daily hahaha. If you need alot of ice daily or have a fairly big family I would recommend.

Review from lg.com
Helpful?5NCG00IVNW7913618006965
Jun 21, 2024
Kristy Hambric
4 out of 5 stars review

Looks great

Love the look and no handle design. The water and ice dispenser are messier than my other LG refrigerator. The ice shoots out with force and doesn’t always ring the glass. I love being able to easily see what is in the refrigerator and also the front of the mirrored door opens without opening the entire door to allow access to what is in the door. I find this very convenient.

Review from lg.com
Helpful?5NCG00IVNW7913618006965
Nov 16, 2024
Tina120
5 out of 5 stars review

Very roomy for a counter depth.

The fridge is very roomy on the inside, especially for a counter depth size. The fact that it doesn't have handles is taking me some time to get used to only because my last fridge had them. The mirror is prone to fingerprints but the stainless isn't. The water pressure on the water dispenser is good. The 4 different ice sizes is a nice feature. We feel so bougie with our craft ice! The big drawer is big enough for our berry baskets. The freezer is pretty roomy and has 2 drawers and a bottom section. Half of one of the drawers is taken up with 2 ice containers. The water filter was easy to get to and easy to install. I really love the fact that it has a light bar at the top of the freezer drawer that comes on when it senses that you're nearby. I love that I can knock on the mirror and the light will come on. It's handy to see that the ketchup is better accessed by opening the door, or vice versa. It saves on unnecessary door opening. Overall, so far, we are loving it. We are happy with the purchase.

Review from lg.com
Helpful?5NCG00IVNW7913618006965
reply from LG

Hello, Tina! We appreciate you sharing such a fun and detailed look at your experience with the LG refrigerator. The roomy interior, clever InstaView knock‑on panel, motion‑sensing freezer light, and those four ice options — especially the craft ice — really bring a premium feel to everyday use. It’s great to hear the layout, storage, and easy‑access filter are all fitting your routine so naturally, even as you adjust to the handle‑less design. We’re glad the LG unit is bringing both convenience and a bit of flair to your kitchen. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Sep 17, 2024
Pat T1
4 out of 5 stars review

Great Refrigerator…But

[This review was collected as part of a promotion.] So far we are very impressed with the function of the refrigerator itself. Our main concern is the door that houses the ice maker. Even though we believe the refrigerator is level, that door slams and does not close softly. If you close that door it shakes the entire refrigerator. I am hoping this is not a flaw that cannot be fixed.

Review from lg.com
Helpful?5NCG00IVNW7913618006965
Nov 24, 2024
Anonymous
1 out of 5 stars review

Does not work

Has not cooled for three months since purchase on 08/10/2024 for new home refrigerator. Outside contractor stated he could not fix it: LG tech has replaced 6 major parts; still does not work. Presidential liaison is sending the LG tech again on 11/27/2024. Can not have a Thanksgiving dinner in new house with new appliances

Review from lg.com
Helpful?5NCG00IVNW7913618006965
reply from LG Digital Care Team

Hey there! Our goal is always to make sure that your LG appliances are working at 100% for your new home, especially on family gathering holidays. We want to make sure that you're fully taken care of, and we would love to have a follow-up about how the technician visit goes after they stop by. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about your previous visits, and we'll be ready to help! *Josh