Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 26 cu. ft. Counter Depth French Door Refrigerator for
LG 26 cu. ft. Counter Depth French Door Refrigerator
4.2 out of 5 stars
stars
176 ratings175 reviews
  1. 5 stars59% (104)
  2. 4 stars23% (41)
  3. 3 stars5% (8)
  4. 2 stars6% (10)
  5. 1 star7% (13)
Sort by |
Showing 111-120 of 175 reviews
Apr 20, 2024
Reviewer name: Snevares
2 out of 5 stars
2 out of 5 stars review

Ice makers disappointing & coldness not up to par

[This review was collected as part of a promotion.] I really was excited about this fridge; however, it’s been a real disappointment. I really love the door where you can put things in the front of the fridge. The ice makers are horrible and useless. I was excited about the big balls of ice, but that only lasted a few months then the bucket that holds the ice froze over and there was just sheets of ice. We defrosted the area and it did not make a difference back to sheets of ice. The ice maker in the door is not any better. Even with not using the door ice maker that much it completely stopped working. Got an LG part, first delivery the part was damaged. The second delivery the part did not work. To pay this much for a fridge and the ice makers to be substandard is disappointing. The ice makers are not sturdy and broke with really not a lot of use.

Review from lg.com
Helpful?1VLPRJM1WMVS13618006965
reply from LG

Hi there, Thank you for reaching us. I am deeply sorry to hear that your LG fridge has been a disappointment. I can imagine how frustrating it must be to experience issues with the ice makers and not have the expected performance from your appliance. I want to acknowledge your enthusiasm for the door design and the unique feature of having a front-loading area. It's clear that you were excited about the possibilities, but unfortunately, the issues with the ice makers have overshadowed those positives. I'm sorry to hear that the ice makers have been malfunctioning and not providing the desired results. The issue with the ice bucket freezing over and the ice maker in the door not working properly are unacceptable and I can understand why you're disappointed. I also want to apologize for the issues with the replacement part delivery. Having a damaged or non-functional part delivered is not only inconvenient but also frustrating. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Dec 12, 2024
Reviewer name: Peezi
4 out of 5 stars
4 out of 5 stars review

A Love Affair

Let me just say.... I LOVE MY LG fridge with it's 4 types of ice! It is actually often the topic of conversation when I have guests. We love it so much so that my son bought the exact same one as well! It lost a star because the ice maker in the door went bad just after the 1 year mark and the craft ice is slow, really slow to produce those awesome large balls of ice for rock drinks. I was a bit concerned when we went from a 42" wide fridge to this 36" but it really has plenty of adjustable space inside.

Review from lg.com
Helpful?1VLPRJM1WMVS13618006965
Jul 27, 2023
Reviewer name: SheriCooks
5 out of 5 stars
5 out of 5 stars review

Beautiful & Spacious

We love our new Insta View LG refrigerator . It is so spacious especially for a counter depth we have extra room for everything. It looks fantastic in the kitchen and contradictory to other reviews I have read, the shelves are completely adjustable. Love this Fridge!

Review from lg.com
Helpful?1VLPRJM1WMVS13618006965
Jul 16, 2024
Reviewer name: Joe BH
5 out of 5 stars
5 out of 5 stars review

Plenty of ice and water!

[This review was collected as part of a promotion.] We have had this refrigerator for about 6 months and love it. We go through a lot of ice and water and this fridge delivers. With the craft ice lasting for hours. My only issue is the glass does collect fingerprints but that was not a surprise and was a tradeoff we liked versus the SS door. We like to be able to see inside and use the outer door routinely. We still comment on how much we love this fridge!

Review from lg.com
Helpful?1VLPRJM1WMVS13618006965
Jun 30, 2024
Reviewer name: TmKugu
5 out of 5 stars
5 out of 5 stars review

Loving it

Loving it, After 10+ years of using our Bosch French door refrigerator it was time to change, we have LG washers and dryers around same age and very happy with both products. It's been about 20 days new LG french door refrigerator placed, Much larger space for both fridge and freezer. 4 different types of ice and 3 ice storages, old one use to run out of ice first thing in the morning. Quiet. Great lighting. Highly recommend

Review from lg.com
Helpful?1VLPRJM1WMVS13618006965
Sep 17, 2024
Reviewer name: Pat T1
4 out of 5 stars
4 out of 5 stars review

Great Refrigerator…But

[This review was collected as part of a promotion.] So far we are very impressed with the function of the refrigerator itself. Our main concern is the door that houses the ice maker. Even though we believe the refrigerator is level, that door slams and does not close softly. If you close that door it shakes the entire refrigerator. I am hoping this is not a flaw that cannot be fixed.

Review from lg.com
Helpful?1VLPRJM1WMVS13618006965
Oct 15, 2024
Reviewer name: Fred83
5 out of 5 stars
5 out of 5 stars review

A really nice refrigerator!

[This review was collected as part of a promotion.] I bought this refrigerator several weeks ago and it works as advertised. A slightly smaller footprint than our previous one, but with the same capacity. The glass door is handy, and is a fingerprint grabber, but that was expected.

Review from lg.com
Helpful?1VLPRJM1WMVS13618006965
reply from LG

Hi, Fred! We appreciate you sharing your experience with your LG Refrigerator. It’s great to hear it’s been performing just as expected and that the slightly smaller footprint still gives you the capacity you need. The glass door is definitely a handy feature, and noticing a few fingerprints along the way is totally normal with its sleek design! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Nov 27, 2024
Reviewer name: CDCII
4 out of 5 stars
4 out of 5 stars review

Great fridge

We bought this to replace 20 year old kitchenaid appliances. The footprint is a little larger than expected but it’s spacious on the inside. The ice makers are great. The craft ice is really good. It’s not as fingerprint proof as it claims and that’s the reason for only four stars.

Review from lg.com
Helpful?1VLPRJM1WMVS13618006965
Jan 7, 2023
Reviewer name: CindyL86
5 out of 5 stars
5 out of 5 stars review

Lg French Door Refrigerator

[This review was collected as part of a promotion.] I bought this counterdepth max French door refrigerator in Dec 2022 and I love it! It is so quiet and I love the dual ice makers and the see through side door panel. The only thing I wish was different on this model would be the ability to open that see through front panel. Other than that, its a true winner!

Review from lg.com
Helpful?1VLPRJM1WMVS13618006965
Jul 13, 2024
Reviewer name: martinihoudini
5 out of 5 stars
5 out of 5 stars review

So far, so great!

We bought this fridge about two weeks ago. So far, so great! Love the multiple ice makers and the storage for a counter depth unit is legit! Way better than the failed G.E. unit that's at the curb. I've read all the reviews and horror stories about LG products,however, two weeks in we're really digging it. I'm also writing a blog about it and appliances in general so if things go south the world will hear it from me!

Review from lg.com
Helpful?1VLPRJM1WMVS13618006965