[This review was collected as part of a promotion.] Excellent Product. Like the layout of the interior as it makes for easy storage and finding food. Door shelves are more than adequate and the water & ice dispenser work well. The frozen food section is larger that it looks and am able to access items easily

Bought this a month ago, initially delivered with a damaged door. Sent it back and 2 weeks ago the second was delivered. I paid for installation on the initial order but the delivery driver said it wasn't on his order so they would have to leave it in my garage. After being on hold 3 different times with LG each time, I have given up and sent it back.

[This review was collected as part of a promotion.] We purchased this refrigerator several weeks ago and so far we are very satisfied. We weren’t sure we wanted a freezer on the bottom, but compared to our old side by side this new fridge is cavernous. We are very pleased.

Very happy with even temperature control, the amount of room in both refrigerator & freezer compartments. Makes more than enough ice. Can't give 5 stars because: (1) left door shelves are limited in capacity/utility. My left door swings closed on its own which is annoying when loading. (2) center shelves interlock & are difficult to reinstall together after rmoving for cleaning, & spacing options are limited

We regret buying this model as it seems to be new. Repair has visited six times over 55 days. Nothing works to cool the refrigerator, but the freezer is fine. LG call center personnel are wonderful, repair man also, but nothing works to correct the problem. We want to swap this model for another. Will visit HomeDepot this week to find out what is possible.

[This review was collected as part of a promotion.] I got my new fridge a couple of weeks ago replacing a similar styled 12 year old LG fridge. Many of the features are familiar and a few I see as big improvements but there are a few issues compared to the old one. First the new fridge is counter depth but has the same cubic feet as the old standard model. The inside feels like it is more spacious and the shelves on the doors are actually useful for something other than a cube of butter. While I like the shelving setup a lot the previous model had more options for adjustability and allowed tall items to be placed on nearly any shelf depending on how you set it up. The 2 ice makers is a great feature. My previous one had the in door ice maker only and while it usually was sufficeint with a few people over in summer it was not uncommon to need based ice. I lie that this fridge has the same in door setup, plus it makes larger standard sized ice in the freezer itself. It makes a lot more ice also. I expect to be dumping the freezer one every few weeks. over winter. I do wish that each ice maker had a physical switch on it like my previous one so I could turn one off when not needed. Speaking of ice the dispenser on the door is a major downgrade compared to my previous one. Honestly, I would trade all of the better feature of the new fridge if I could have the old ones ice/water dispenser back. So, what are the problems? First, it is sold as being able to fit pitchers now, It does not. The old one did but this one not one of my 5 pitchers (from1.5 to 3 quart) come close to fitting under the outlet. In fact under the spout on this fridge is not quite 9 inches of space, my previous LG had 11 inches, plus a pull out shelf so you could let a pitcher stand there. Then we have the light, My previous fridge it was bright and you could see how much ice/water were in the container. this one is so dim if the kitchen is not dimly lit you cannot even tell it is on. You cannot see how much ice/water is in the container. Then you have the outlet itself. The water is so far out from the button to press to release it that tall thin glasses cannot be filled in the standard way. You must hold the glass where you think the water will come out and press the button on back with your hand. Ice is even worse. I have yet to fill any glass I own without some ice missing the cup. It is kind of crazy as neither of these issue happened on the older version. Finally the top of the fridge. The old one was completely flat top to back except for the hinges. The new one has a ;are plastic cover with vents taking up the whole width and half the depth so I can no longer store anything on top of it. Who thought this was a good idea? Outside of built in fridges I have never been in a house that does not utilize the space on top of the fridge. This new fridge has effectively stolen and entire shelf of storage from the previous models. It is also kind of weird the controls are inside the fridge vs on the ice/water dispenser. Overall I like the new LGZ fridge but the ice/water dispenser is a major downgrade marketed as an improvement.

We purchase this fridge in early May of 2024. One of the features we are impressed with is the finger print proof! Never shoes marks. We love the dual ice maker feature. The best thing is it size and overall capacity. Great fridge and great purchase.

[This review was collected as part of a promotion.] . Bought its predecessor model in 2015 and really liked it. However it developed a refrigerant leak and was too expensive to repair. Bought this 2023 model because of identical features: Lots of usable space. Lots of ice. Lots of kitchen space NOT wasted. Only difficulty was was leveling it so the doors closed easily.

[This review was collected as part of a promotion.] I love this fridge. Lots of room inside even though it's "counter depth." Lots of well thought out "nooks and crannies" built into the door for the small stuff in addition to the large compartments in the door for the big stuff.

I bought this counter depth refrigerator one month ago because of the large freezer size. However, it runs constantly and never shuts off. The drawers open from the bottom which is very awkward and the ice dispenser isn't that great either. The refrigerator seems cheap and not what I expected from LG