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Customer reviews for LG 26 cu. ft. Counter Depth French Door Refrigerator for
LG 26 cu. ft. Counter Depth French Door Refrigerator
4.3 out of 5 stars
stars
326 ratings326 reviews
  1. 5 stars64% (210)
  2. 4 stars20% (65)
  3. 3 stars4% (12)
  4. 2 stars4% (12)
  5. 1 star8% (27)

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Showing 61-70 of 326 reviews
Mar 7, 2024
Reviewer name: bgbsn55
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love Our New LG

I could not be happier with my LG French Door refrigerator. I had originally bought a Frigidaire and had to return two of them due to defects. We went with the LG and so far it has been perfect. It is very quiet, makes loads of ice, and although it is smaller than the last two, it holds more due to the layout. The doors are perfectly aligned and it is really close to fingerprint free. Temperature wise it is on spot. I highly recommend this refrigerator.

Review from lg.com
Helpful?0TJYLR2JX3W213617712458
Nov 20, 2023
Reviewer name: KRL58
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Almost Great

[This review was collected as part of a promotion.] Love the fridge except for the speed of the water filler which takes close to 60 seconds to fill a glass, about 40 seconds to long. When I mentioned it to the installer he said the fill tube diameter had been reduced from previous units-- WHY? I have mentioned this to the retailer with no resolution.

Review from lg.com
Helpful?0TJYLR2JX3W213617712458
Feb 13, 2024
Reviewer name: Terry912
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love my new Refrigerator!

I bought this frig in December after months of shopping and comparing and I am so happy I did. Love the dual ice maker and the French doors, was not sure about space after having a side by side for so long but it has plenty of space and really love having the freezer on the bottom.

Review from lg.com
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Sep 29, 2023
Reviewer name: Willturn
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I expected much more

This refrigerator is extremely disappointing. Where should I begin, for starters everything seems very cheaply made, the drawers are very loose in the tracts, the ice maker is extremely noisy, the water/ice dispenser is very poorly designed, I used to be able to fill water bottles easily with my old unit but that’s very challenging on this one, the ice seems to always have a piece miss my cup somehow, maybe the opening is too big, the right door has a plastic fitting that keeps to door from closing when you give it a push that will typically close a normal fridge door, and I thought I read that fingerprints didn’t show on this unit but that could not be further from the truth. Overall very disappointed in this unit.

Review from lg.com
Helpful?0TJYLR2JX3W213617712458
reply from LG US Support

Hello there! We are sorry to hear that the LG Refrigerator did not meet your expectations. We appreciate your feedback and would like to invite you to share it with us on our LG feedback page, https://www.lg.com/us/support/feedback. Your valuable input will help us make necessary improvements to our products in the future. Thank you for choosing LG. ~Rita

Aug 28, 2023
Reviewer name: sad48
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Struggling with indoor icemaker

[This review was collected as part of a promotion.] I was so excited to have the fridge in my home after renovating my kitchen, I love the new fridge and everything is working wonderful except for my indoor ice maker. I have been struggling to get the thing to work and make ice. We went through several steps to reset it, and unplugged it entirely and still no ice. They sent me a new ice maker that was the wrong type for my fridge. Customer service has been great, but I just want to get my fridge fully working. They are sending a the whole ice maker now and I am hoping it's the right one and that it works.

Review from lg.com
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reply from LG

Hello. Thank you for sharing your experience with your LG Refrigerator. We understand how important it is for your refrigerator to be fully functional, especially with features like the indoor ice maker that add convenience to your daily use. It’s good to hear that customer service has been responsive, and we hope the replacement ice maker resolves the issue so you can enjoy your fridge completely. For more information on refrigerator support and product resources, you can visit our official LG page here: www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this indoor ice maker issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Nov 28, 2023
Reviewer name: Harold and Kathy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bad refrigerator.

[This review was collected as part of a promotion.] Ive contacted your company 5 times and keep getting the run-a-round. The water and ice smell and taste bad even after changing the filter 3 times. There is also a white powder dropping down from the water and ice dispenser.

Review from lg.com
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reply from Customer Care

Hey there, thank you for leaving us a review on your LRFXC2606S. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. We'd like to investigate this further. When you get a chance, please contact us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ^Anthony

Oct 22, 2023
Reviewer name: BobLisa2023
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful refrigerator!

[This review was collected as part of a promotion.] We're VERY happy with our new refrigerator!! There was a side by side in the home we bought, which we didn't like at all, so we chose this refrigerator based on everything we'd read about it plus closely inspecting it in the store. It really is the perfect refrigerator!

Review from lg.com
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Dec 22, 2023
Reviewer name: Rsmclaurin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect fridge

Great refrigerator! It’s super spacious, both fridge and freezer section and almost all shelves are adjustable to allow you to fit basically any size items. Met temperature really quickly and keeps temperature really well. Ice and water dispenser works great too!

Review from lg.com
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Sep 19, 2023
Reviewer name: Deflep71
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Problems within the first 3 weeks

[This review was collected as part of a promotion.] Some issues 3 weeks from purchase. We love the interior space. It is substantially larger on the inside than any other counter depth refrigerator we have seen. We were very happy with our purchase until the freezer defrosted itself randomly on at least 2 separate occasions. The door was NOT left open as it has an alarm to let you know if it’s been left open. The freezer then goes back to functioning normally. Now we have frost and ice build up inside the freezer from the thaw and re-freeze. Not sure what is going on but we are going to call for service soon. Very disappointing. We had heard such good things about LG.

Review from lg.com
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reply from Customer Care

Hey there. Thank you for your time in leaving us a review regarding your 26 cu. ft. Smart Counter-Depth MAX Refrigerator with Dual Ice Makers. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Anthony

Jan 14, 2024
Reviewer name: Junecal282
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Plenty of space and nice features.

I am impressed with the amount of space that is available in both the refrigerator and freezer. Initially I was concerned there wouldn’t be enough storage since this is a counter depth model, but I was wrong. It fits perfectly in my new kitchen. We love the option of having ice in the door as well as the bin in the freezer. Very happy with our purchase.

Review from lg.com
Helpful?0TJYLR2JX3W213617712458