Hey there. Thank you for letting us know about the frost buildup. Frost forms when warm air enters the freezer, which can happen if the freezer isn't closed properly or if warm food is put inside. But there's no need to worry, as you can take care of it without needing a technician. Here's a quick link that shows you how to remove the frost and prevent it from happening again: http://spr.ly/6422omkZq. If you have any other questions, please reach out on social media at @LGUSSupport with your serial number and personal information. We're here to help you enjoy your refrigerator to it's fullest! ~Ivy

Hi Lewis! Always great when a neighbor’s tip turns into a solid win — sounds like your new fridge is already proving itself. If you ever need anything down the road, @LGUSSupport is always here to help. #LifesGood ❤️ -Rich

Hey there Hensley. We want you to have a smooth installation with your new refrigeration unit without concerns. Can you send us a private message on social media with your contact details, model number, and the photos you provided at @LGUSSupport? This way, our teams can look into this further. We look forward to hearing from you!*Josh

Hi Lewis! Always great when a neighbor’s recommendation turns into a win — sounds like your new fridge is already proving itself. If you ever need anything in the future, @LGUSSupport is always here to help. #LifesGood ❤️ -Rich