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Customer reviews for Frigidaire Gallery 5 Cu. Ft. Chest Freezer, Black for
Frigidaire Gallery 5 Cu. Ft. Chest Freezer, Black
4.5 out of 5 stars
stars
402 ratings173 reviews
  1. 5 stars78% (314)
  2. 4 stars7% (29)
  3. 3 stars5% (19)
  4. 2 stars2% (7)
  5. 1 star8% (33)

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Showing 51-60 of 173 reviews
Jul 15, 2026
Reviewer name: Meghan
3 out of 5 stars
3 out of 5 stars review

Adequate Freezer with Inadequate Hinges

We purchased this chest freezer in January and keep it in a bedroom being used as an office to prevent the unit from having to work so hard in the hot garage. The size is great as it doesn't take up a lot of room while adding extra frozen storage. If you have a large family, you'll probably want a bigger one. It has worked well so far, other than the hinges. If I'm digging for something, the lid falls down on me, and I'm just surprised how quickly that started happening. It's been an annoyance and a disappointment. I've tried to prop up the lid by placing an item at the far edge where the lid meets the hinge, but that doesn't work so well. It's fine if whatever you want is on the top and you can just hold the lid and grab your item but not so good if you're trying to organize the contents of the freezer or you have to dig in there.

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello Meghan, thank you for your feedback. We’re sorry the Frigidaire Gallery 5 Cu. Ft. Chest Freezer did not meet your expectations. If you would like assistance or have questions about product operation, please contact our support team at support2@curtiscs.com, 1-800-968-9853, or visit https://www.curtisint.com/product-support.

Oct 24, 2024
Reviewer name: DisneyDave
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

A really good chest freezer

A really good chest freezer but I think I would get an upright next time because stuff gets buried in the bottom.

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello DisneyDave, we are happy to hear you are pleased with your Frigidaire Gallery 5 Cu. Ft. Chest Freezer.

Aug 3, 2024
Reviewer name: Robbie
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Dented

The box had holes in it when it arrived. The freezer has a big dent and several scratches. It looks bad.

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello Robbie, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 5 Cu. Ft. Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Jun 29, 2024
Reviewer name: ApptTrailToMe
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great deal! Working great!

Exactly what we needed. Setting on the back deck and working great. Have to really stretch to reach the stuff at the bottom, but for the price we paid, it’s ok.

Helpful?5E28CPFEYCO413617456627
Apr 13, 2025
Reviewer name: John M
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Returned the first one and the second one works.

First one wouldnt freeze. Started questioning if we had a power issue. One day it would work and then next day it struggled to stay cold. The replacement works without any issues.

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hi John M, we are glad to hear your Frigidaire Gallery 5 Cu. Ft. Chest Freezer is working to your satisfaction.

Oct 5, 2024
Reviewer name: Taylor97
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect size, easy setup

This freezer was the perfect size and required minimal space in our garage. It's ideal for two people or a small area. It was easy to set up and cooled down quickly.

Helpful?5E28CPFEYCO413617456627
Jan 20, 2025
Reviewer name: Missouri
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Garage Ready Freezer

Perfect size. Handles 5 cu ft of additional storage. Runs perfectly. Lid seems a little cold in normal operation not sure if sufficient lid insulation. Will need to check electric consumption.

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hi Missouri, we are happy to hear you are pleased with the size and performance of your Frigidaire Gallery 5 Cu. Ft. Chest Freezer.

Oct 6, 2024
Reviewer name: K Mac
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it 10/10

Holds a lot for my 6 person household. Has freeze settings that I can adjust if i need something to freeze quickly. And the price of it stood out the most for me in comparison to other companies, Sam’s simply had the lowest price

Helpful?5E28CPFEYCO413617456627
Jul 29, 2024
Reviewer name: Linda LLoyd
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Light weight Freezer. ( 1-2 person Carrie)

Excellent

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello Linda LLoyd, we are happy to hear you are pleased with your Frigidaire Gallery 5 Cu. Ft. Chest Freezer.

Apr 28, 2025
Reviewer name: bad experience
1 out of 5 stars
1 out of 5 stars review

Do not buy

Item doesn not keep proper frozen temperature below the 7 setting. It quit working all together a month after purchase. Been on the phone with customer service for Sam's, allstate and FedEx for over 2hrs total to sort things out and the pick up date still isn't right.

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello bad experience, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 5 Cu. Ft. Chest Freezer, Black . We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.