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Customer reviews for Frigidaire Gallery 5 Cu. Ft. Chest Freezer, Black for
Frigidaire Gallery 5 Cu. Ft. Chest Freezer, Black
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4.4 out of 5 stars
stars
411 ratings179 reviews
  1. 5 stars78% (320)
  2. 4 stars7% (29)
  3. 3 stars5% (19)
  4. 2 stars2% (9)
  5. 1 star8% (34)

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Showing 51-60 of 179 reviews
Oct 22, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Worked great. Until it didn't.

Nice size for my son's needs. Worked great but less than two years from purchase, it just quit.

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello anonymous, we’re sorry to hear about the issue with your Frigidaire Gallery 5 cu. ft. Chest Freezer. This is not the experience we want for our customers. Please contact our support team so we can help troubleshoot the issue and review warranty options at support2@curtiscs.com, 1-800-968-9853, or https://www.curtisint.com/product-support.

Jul 13, 2024
Reviewer name: Teresa P
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy!!

Excellent freezer

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hi Theresa P, we are pleased to hear you are enjoying your Frigidaire Gallery 5 Cu. Ft. Chest Freezer.

Jun 11, 2024
Reviewer name: Lynne
3 out of 5 stars
3 out of 5 stars review

Freezer Returned Twice

Arrived severely damaged. Re-ordered, arrived severely damaged again. Packaging was not damaged, which means the actual product is defective or damaged prior to packing and shipping. Shipper never came for pickup after 3 weeks for either damaged freezer. Drove both units to local Club after receiving approval to do so. Local Club struggled with how to do return. 40 minutes later the return was completed. Shipper called to pickup freezer the next day. Corporate Sam's sends you to a different person every time and you have to re-tell the issue. They will not even give you a contact extension saying it is for security purposes. Isn't that what a general number is for? Will not resolve the issue... Refunded the money, offered us a gift card, which we refused because they are not addressing the issue we brought to their attention. They are always quick to try to close the ticket because it looks bad on their performance measures....still on-going. Use Amazon, not Sam's for your consumer needs.

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello Lynne, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 5 Cu. Ft. Chest Freezer, Black. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Mar 13, 2025
Reviewer name: Mr S
5 out of 5 stars
5 out of 5 stars review

So far it is working great. We bought it at Sam's Club. There were no dents in it. We are very happy with it. It was easy to move around because it has wheels. One thing I did think was a little strange. I like to register my appliances in case there's a warranty issue or a manufacturers recall. I went to Frigidaire to register it. they said they did not have that model number. I know I entered the correct model number. So I called Frigidaire and they said I need to call Curtis international Ltd and they would be able to register it for me. So I did and yes, they did register it for me.I just thought it was strange that the product is marked Frigidaire, yet frigidaire didn't let me register it with them. But that's a small issue. as I said, the product works great.

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hi Mr S, we are happy to hear you are pleased with your Frigidaire Gallery 5 Cu. Ft. Chest Freezer, Black.The freezer is marketed by Curtis International under license from Frigidaire.

Oct 27, 2024
Reviewer name: Courtney Chris
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it

This freezer is easy to set up and holds what we need. It got cold fast and is quiet.

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello Courtney Chris, we pleased to hear you are enjoying your Frigidaire Gallery 5 Cu. Ft. Chest Freezer.

Sep 8, 2024
Reviewer name: Elizabeth
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great freezer!!

Love it. Great quality got cold real fast..

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hi Elizabeth, we are glad to hear you are pleased with the performance of your Frigidaire Gallery 5 Cu. Ft. Chest Freezer.

Sep 3, 2026
Reviewer name: Thikimngoc
3 out of 5 stars
3 out of 5 stars review

arrived damage

I knocked down 2 stars because it arrived damage as in photo. I have to haul it back to the store. I never used it.

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello Thikimngoc, we’re sorry to hear your Frigidaire Gallery 5 Cu. Ft. Chest Freezer arrived damaged. We understand how disappointing it is to receive a damaged product. Please contact our support team so we can review the issue and assist with next steps at support2@curtiscs.com, 1-800-968-9853, or https://www.curtisint.com/product-support.

Nov 16, 2024
Reviewer name: Jo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good price,very nice freezer

Compact and efficient freeze for our garage.

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello Jo, we are happy to hear you are enjoying your Frigidaire Gallery 5 Cu. Ft. Chest Freezer, Black.

Jun 20, 2024
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I didn’t know Sam’s had a Scratch and Dent departm

Although delivery time wasn’t bad. When I received my order it was terribly damaged

  • +1 image
Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello Stacy Price, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 5 Cu. Ft. Chest Freezer, Black. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Sep 28, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

May arrived damaged

Great fridge/freezer would be better if it were shipped properly with no damages

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello anonymous, thank you for your feedback. We’re glad to hear you’re happy with your Frigidaire Gallery 5 Cu. Ft. Chest Freezer, but we’re sorry it arrived damaged. Please contact our support team so we can review the issue and assist with next steps at support2@curtiscs.com, 1-800-968-9853, or https://www.curtisint.com/product-support.