Skip to Main Content
Sams Club
Sams Club
Customer reviews for Shark NeverChange Air Purifier MAX + Remote & 2 Odor Neutralizer Cartridges for
Shark NeverChange Air Purifier MAX + Remote & 2 Odor Neutralizer Cartridges
4.5 out of 5 stars
stars905 ratings518 reviews
  1. 5 stars78% (705)
  2. 4 stars11% (96)
  3. 3 stars4% (34)
  4. 2 stars2% (14)
  5. 1 star6% (56)
Write a review

Customer photos

  • +110 images
Sort by |
Showing 61-70 of 518 reviews
Nov 17, 2025
RecombinantDAD
1 out of 5 stars review

Seems to work great....for a week

Broke after 5 days, making a horrendous squealing noise whenever running. Called for support and they couldn't replace it for a few weeks, called back and they still cannot replace it. I'll be honest I'm getting pretty mad at the whole ordeal.

Review from sharkninja.com
Helpful?7EN40CCP98KP13616406295
reply from SharkNinja

Hello there, Thank you for taking the time to leave a review. We're genuinely sorry to hear about the issues you’ve had with your Shark Ion vacuum and the difficulty reaching our Customer Service team. That’s not the experience we want for our customers, and we completely understand your frustration. We will absolutely share your feedback regarding your experience with the relevant teams internally. Kind Regards, Shark Clean

Aug 7, 2025
Cherzl
1 out of 5 stars review

Units failed in three months.

Purchased two units for 2100 sq.ft. house. They worked great for three months. Then they stopped working. Both units would only register 0 clean air. Cleaned the Hepa Filter per the instructions, cleaned all air screens including the sensor on the back. They worked....for two weeks and stopped again. Have cleaned the units every two weeks for three months. Today, neither unit will register. Cleaned them again for the second time in two days and still neither works. It is like they are talking/linked to each other...AI???? Shark replaced one unit but these units do not last 5 hears, they don't even last 1 year. Totally disappointed for the big money, not worth it.

Review from sharkninja.com
Helpful?7EN40CCP98KP13616406295
reply from SharkNinja

Hello there, Thank you for taking the time to leave a review. We're so sorry to hear that your Air purifier display always shows zero clean air. We will absolutely share your feedback with the relevant teams for consideration on future products. Kind regards, Shark Clean

Nov 28, 2023
Joyce
5 out of 5 stars review

Verified Purchase

Better than my Dy… and excellent price!

We love this air purifier, we have another very expensive name brand that does not do the job this Shark does. It kicks on when cooking a lot also when we are burning our wood fireplace. We love the automatic feature instead of having to run 24/7 and hope it doing it job like our other expensive one. Highly recommend the Shark NeverChange!

Helpful?7EN40CCP98KP13616406295
Dec 16, 2023
Darlene
5 out of 5 stars review

Verified Purchase

We'll see about the never change but, but for now

Like this better than expected. Haven't had an automated cleaning level before in an air filter. It reeaaallly doesn't like hairspray, and it's a good 20 feet away in another room. Kicks up high when a little hairspray is used. Also if meat is cooked in the kitchen - it's on it right away.

Helpful?7EN40CCP98KP13616406295
Sep 8, 2024
Esther
5 out of 5 stars review

Verified Purchase

Works as Advertised

I have two dogs and when I’ve ask company that has came over if they still smell my dogs, they said no. I’ve even notice the fresher smell when coming home. When cooking the air quality drops some and my Shark kicks in and gets it back to 100 after a couple hours. It’s quiet and when it runs on high, sounds like a fan running. Set it on auto and let it do the work! The air scents are nice and not overpowering. Invest! It’s worth it!

Helpful?7EN40CCP98KP13616406295
Aug 1, 2025
Jeannine
3 out of 5 stars review

Verified Purchase

Not as good as it claims.

This a ok purifier, but it doesn’t work as well as it claims to. We put this in our basement on “auto”. It got really humid in our basement and it kicked off saying the air was at 100% purity. Then we found a spot of mold right next to it. We picked up a dehumidifier which did the trick - but I think it doesn’t do what it claims to.

Helpful?7EN40CCP98KP13616406295
reply from SharkNinja Product Expert

Hello Jeannine,Thank you for sharing your experience with us.We’re sorry to hear that the Never Change Air Purifier didn’t perform as expected in your basement environment, and we completely understand how frustrating that must have been, especially after discovering mold nearby. While our air purifiers are designed to improve air quality by reducing allergens, dust, and airborne particles, they do not regulate humidity levels. In high-humidity areas like basements, a dedicated dehumidifier, like the one you ended up using, is definitely the right tool to prevent moisture-related issues such as mold.We truly value your feedback and will share it with our product team. If there's anything further we can assist you with, we’d be happy to help.Kind regards, Shark Clean

Dec 3, 2023
Minbars thoughts
5 out of 5 stars review

Verified Purchase

Clenses an huge amount of space for the price.

This air purifier is a really great addition to any living space! It works to clean the air for up to 1400 sq ft! That is a great amount of space! I purchased this one as a Christmas gift for my mother. She has had allergy migraines for decades! I gave it to her early and she was thrilled! Her headaches have decreased significantly already! We are all excited to see how this necessitate performs in the spring!

Helpful?7EN40CCP98KP13616406295
Aug 7, 2025
penny
1 out of 5 stars review

Expensive fan.

I have had this thing for several months and there really is no rhyme or reason to why it comes on or goes off. It basically detects faint smells (good or bad) and comes on. It does NOTHING for dust, as the dust is collecting around it months later. It just doesn't do what I assumed it was supposed to do.

Review from sharkninja.com
Helpful?7EN40CCP98KP13616406295
reply from SharkNinja

Hello Penny, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Air Purifier not working as expected. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean

Jun 7, 2025
Ayla305
4 out of 5 stars review

Effective and Great Odor Control but Really Noisy

I recently purchased the Shark Air Purifier, and overall, I'm quite pleased with its performance. Here's my breakdown: Pros: - Excellent air purification: The unit effectively cleans the air in my home. - Outstanding odor neutralization: The added odor neutralizer feature is a game-changer. When I run the purifier at full blast, my home smells incredibly clean and fresh. - Noticeable improvement: I can feel the difference in air quality when the purifier is running. Cons: - Noise level: As someone with allergies who prefers to run air purifiers at maximum settings, I find this unit extremely loud at full blast. This can be disruptive, especially during quiet activities or sleep. Overall Impression: The Shark Air Purifier does an excellent job of cleaning the air and eliminating odors. The odor neutralizer is particularly impressive, leaving my home smelling fresh and clean. However, the noise level at higher settings is a significant drawback for me, given my need to run it at full capacity due to allergies. Recommendation: I would recommend this product to those who prioritize effective air cleaning and odor control, and who don't mind some background noise or plan to use it primarily at lower, quieter settings. For allergy sufferers or light sleepers who need constant high-power air purification, the noise level might be a concern.

Review from sharkninja.com
Helpful?7EN40CCP98KP13616406295
Jul 19, 2025
JDinPHX2025
5 out of 5 stars review

WOW! This actually works!... beautifully!

I absolutely love my new Shark NeverChange Air Purfiier MAX - leaves my home smelling great! I may partake in marijuana from time to time and it leaves my house smelling of it. Not anymore! I love that right after we partake the indicator on the device goes red....and within minutes back to blue - pure air and house smelling clean again! Really like the idea that there are no filters to purchase! Easy-peasy! Low maintenance! Did I say I love it? !!!!

Review from sharkninja.com
Helpful?7EN40CCP98KP13616406295