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Customer reviews for Shark NeverChange Air Purifier MAX + Remote & 2 Odor Neutralizer Cartridges for
Shark NeverChange Air Purifier MAX + Remote & 2 Odor Neutralizer Cartridges
4.5 out of 5 stars
stars
950 ratings557 reviews
  1. 5 stars78% (739)
  2. 4 stars10% (98)
  3. 3 stars4% (36)
  4. 2 stars2% (16)
  5. 1 star6% (61)

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Showing 51-60 of 557 reviews
Mar 8, 2026
Reviewer name: mom20072019
4 out of 5 stars
4 out of 5 stars review

Best hepa air machine on the market

Ours lasted about 2 years before it just stopped one day abd the screen showed to dash marks I assumed it meant the main filter had finally given out. Now we ran this thing hard daily 24/7 so a little over 2 years is acceptable in my opinion plus we have multiple long hair dogs, long hair cat, etc. This thing is an absolute work horse! Only reason not 5 stars is cannot find official replacement filter anywhere so cannot use without it!

Review from sharkninja.com
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Mar 13, 2025
Reviewer name: MD58
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Worth the money

This one catches more pet hair than the one I had before. I’ve had the blue ring(100% good air) since I set it up.

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May 2, 2026
Reviewer name: fred
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

my air is not 100%.

The unit says my air quality is 100% when I know it is dusty and not clean! It almost just measures smoke or chemicals and not dust particles.

Helpful?7EN40CCP98KP13616406295
reply from SharkNinja Product Expert

Hello Fred, Thank you for sharing your review. We’re truly sorry to hear about your experience with the Shark NeverChange air purifier. We understand how frustrating it can feel when the air quality reading consistently shows 100%, even though you’re confident there is dust or debris present in the air. It’s disappointing when you’re counting on your air purifier to both improve your air quality and provide accurate, reliable readings, and we sincerely regret that this hasn’t been your experience. We're committed to making this right, and we encourage you to contact us at 1-855-427-5127. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Home

Dec 14, 2025
Reviewer name: Happy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Happy Air!

Very pleased with Shark Neverchange Air Purifier. Easy set up and use. I noticed an air quality difference witin a few hours. Perfect for my home, good value, and would recommend.

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Sep 10, 2026
Reviewer name: SejalP
5 out of 5 stars
5 out of 5 stars review

Great air purifier

Absolutely perfect air purifier! I love how easy to clean this product is. Performs great as we have a dog and keep our air feeling fresh. Great value for product and easy to set up

Review from influenster.com
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Oct 31, 2025
Reviewer name: Elpatr0n
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

AIR PURIFIER

I do not know what to expect when it mentions it will purify the air I still feel the same so there needs to be more input on what exactly it will do clean my air for better breathing. I am still in a very early stage of using the item.

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Jun 23, 2026
Reviewer name: DalmisG
5 out of 5 stars
5 out of 5 stars review

Powerful, quiet, and easy to maintain with real-time air quality monitoring and long-lasting filtration.

I have been using the shark NeverChange Air Purifier Max in my living room and I am very impressed with its performance. The setup was quick and easy, and it started working right away. One of my favorite features is the air quality display, which provides real-time updates and helps me monitor the air in my home. It runs veri quietly, even when operating for long periods making it perfect for everyday use. The design is modern and looks great in my living space. I also appreciate the NeverChange filtration system because it reduces the need for frequent filters replacements. Since I use this purifier, the air feels fresh and cleaner. I would highly recommend to anyone looking to improve indoor air quality.

Review from influenster.com
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Jul 22, 2026
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

On the fence

I cooked onions garlic and peppers with the air purifier on. Hour later still smells like I cooked my dinner. Smell is not as pronounced but for the square foot it's supposed to clean and my home is less than that. I'm kinda disappointed in shark as they have always made great products in the past. What's is happening in the manufacturing end?

Helpful?7EN40CCP98KP13616406295
reply from SharkNinja Product Expert

Hello there, Thank you for sharing your review. We're disappointed to hear about the poor performance with your Shark Air Purifier max, especially as you've been loyal to the brand over the years. Noticing a lingering scent after cooking can definitely be stressful, particularly when you expect better air quality. We'd like the opportunity to complete troubleshooting, and we encourage you to contact us at 1-855-427-5127. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. Kind regards, Shark Home

Jul 13, 2026
Reviewer name: Sam1223
2 out of 5 stars
2 out of 5 stars review

Not as expected

I'm disappointed with the Shark NeverChange Air Purifier. I expected it to collect much more dust, but after using it for a while, it doesn't seem to capture nearly as much as advertised. there's plenty of dust in my home did not feel any difference with purifier. I've used a few generic air purifiers that actually seemed to do a better job at trapping dust and improving air quality. Based on my experience, this product hasn't lived up to my expectations, especially considering the price.

Review from sharkninja.com
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reply from SharkNinja

Hi Sam, Thank you for sharing your feedback. We're sorry to hear that your NeverChange Air Purifier Max hasn't met your expectations and that you haven't noticed the improvement in dust reduction and air quality that you were hoping for. We'd love the opportunity to troubleshoot your unit and ensure it's operating as intended. Please reach out to our team using the link below so we can take a closer look and assist further: https://support.sharkninja.com/contact-us We appreciate you bringing this to our attention and hope to help improve your experience. Sincerely, Shark Home

Jul 16, 2026
Reviewer name: Daniel
1 out of 5 stars
1 out of 5 stars review

Don't fall for their "NeverChange" claims.

Do not fall for their "NeverChange" filter that supposedly lasts about 3-5 years. Not even close! Mine lasts about 6 months, and that is in par with most reviewers are also experiencing. The filters are expensive and in reality this Air Purifier feels more like a filter subscription that you didn't intend to sign up for. False adverstising and misleading marketing strategy.

Helpful?7EN40CCP98KP13616406295
reply from SharkNinja Product Expert

Hi Daniel, Thank you for taking the time to leave a review. We're sorry to hear that you're filter only lasted 6 months as it is designed to last up to 5 years. Every 1–2 months, you can clean the mesh dust filters by sliding them out and using a vacuum or a damp cloth. Allow them to fully air-dry before reinstalling. If after completing these steps it still does not work, please contact our team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we'll provide assistance and take a look into this for you. Kind Regards, Shark Home