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Customer reviews for Shark NeverChange Air Purifier MAX + Remote & 2 Odor Neutralizer Cartridges for
Shark NeverChange Air Purifier MAX + Remote & 2 Odor Neutralizer Cartridges
4.5 out of 5 stars
stars
950 ratings557 reviews
  1. 5 stars78% (739)
  2. 4 stars10% (98)
  3. 3 stars4% (36)
  4. 2 stars2% (16)
  5. 1 star6% (61)

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Showing 181-190 of 557 reviews
Jan 15, 2025
Reviewer name: ALLERGIC TO FRAGRANCE
3 out of 5 stars
3 out of 5 stars review

FRAGRANCE FILLED HOME YUCK!!!

We are experiencing the California Wildfires and I purchased this model to purify the air. The selling points being the purpose of the device, the 1450 sq ft range of coverage and the neverchange feature. I did not plan on my home being filled with fragrance. We are a family with allergies and migraine sufferers.

Review from sharkninja.com
Helpful?7EN40CCP98KP13616406295
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with the Odor feature for your Air Purifier. You can use this product without the Neutralizer technology. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to assist.

May 28, 2026
Reviewer name: Buyer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing purchase

Love it. Works great

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May 4, 2026
Reviewer name: Maria
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice size. Very quite. Works great.

Air purifier.

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Nov 12, 2023
Reviewer name: LakeLife
1 out of 5 stars
1 out of 5 stars review

Returning not happy

Had high hopes.The moment I plugged it in was perfect air quality and in every room I tried. Seems very questionable as I am assuming I don't live in a perfect world. I need it for pollen and dust and other things for allergies. Watched information video and found there are no replacement videos available, so if it lasted a few years, the unit would be disposable. Why buy the service warranty?

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Mar 17, 2024
Reviewer name: DM
5 out of 5 stars
5 out of 5 stars review

Surprisingly Happy With This

With this being my first air purifier, I was skeptical of what one could do. I work from home, so since I'm in my house the majority of the week, I was hoping to ensure I have good air quality indoors. During the first hour or so of plugging it in it was saying my air quality was in the high 90s, and reached 100 pretty quick. Seeing this, I wasn't sure if it was really necessary if my air quality wasn't bad and had considered returning it. I tested it initially by blowing out a candle, and the air quality went down to the 60s when there was smoke in the air, so things seemed promising. The real value showed once I started cooking. I was pan frying chicken which was putting smoke in the air and making the house smell. During this time, the shark was showing lower air quality, and even at one point went down to 0%. It took about an hour or so in my 1100 sqft house to get back to the 90s, however I could notice the difference before and after, and could tell the smell was almost completely removed from all rooms of the house. So far I'm sold on this unit with helping to keep the air cleaner. I just keep it on auto all the time and the unit is very quiet. This unit also includes a couple deodorizer modules. The smell is okay to me, but I think once the first one runs out I'll try running the unit without it to see if I'm okay with the difference. There is also a remote that comes with this unit, but I really don't see the use of it so it just sits in a drawer.

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Jul 17, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Perfect addition to a clean house

Noticed a huge difference in pet hair and dander from our 2 Labradors. No more dinner smells lingering! Best part is we just wipe the filter clean!

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Jun 18, 2026
Reviewer name: Dna1973
5 out of 5 stars
5 out of 5 stars review

Must have for animal owners!

I have had this for 3 weeks and have noticed a difference in the air quality. We have 6 dogs and a cat and this has been a godsend!

Review from sharkninja.com
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Nov 17, 2023
Reviewer name: Lv snow
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome air

Definitely has made a difference. Less dust and air is do much fresher. Recommend.

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Dec 11, 2024
Reviewer name: Bee
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

DON’T BUY

Broke the first night I got it

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reply from SharkNinja Product Expert

Hi Bee,Thank you for sharing your feedback about the Shark NeverChange Air Purifier. We’re truly sorry to hear that it broke the first night you received it. This is certainly not the experience we aim to deliver, and we understand how frustrating this must be.We’d like to assist in resolving this for you. Please contact our Customer Service team at 1-855-427-5127, and we’ll be happy to troubleshoot the issue or explore warranty options to ensure you receive a working unit.Your feedback is important to us, and we appreciate you giving Shark a try. We’re here to help make this right for you.Kind regards, Shark Clean

Feb 18, 2024
Reviewer name: Ruth D
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Decided to return

Excellent w removing smells from the air. Doesn’t remove dust and particles as advertised on box

Helpful?7EN40CCP98KP13616406295