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Customer reviews for Shark NeverChange Air Purifier MAX + Remote & 2 Odor Neutralizer Cartridges for
Shark NeverChange Air Purifier MAX + Remote & 2 Odor Neutralizer Cartridges
4.5 out of 5 stars
stars905 ratings518 reviews
  1. 5 stars78% (705)
  2. 4 stars11% (96)
  3. 3 stars4% (34)
  4. 2 stars2% (14)
  5. 1 star6% (56)
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Showing 191-200 of 518 reviews
Feb 29, 2024
Dee
4 out of 5 stars review

Verified Purchase

Too early to tell

Too early too tell, our pollen season will be in full bloom in the next 30 days. We have enjoyed the easier breathing in our home

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Mar 3, 2024
Janm
5 out of 5 stars review

Verified Purchase

So far impressed

Very quiet I forget it’s running on setting 1 or 2. Has and Eco mode so only runs when senses dust or smell. A candle burning will cause it to run.

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Aug 8, 2024
John T
5 out of 5 stars review

Verified Purchase

Better ZZZZ’s

My wife and I can’t be more pleased, both of us have been noticeably sleeping better since we got our Shark air purifier.

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Dec 13, 2023
MidMoMom
4 out of 5 stars review

Verified Purchase

2nd Purchase

Clean Air! Other air purifiers with replaceable filters become expensive and sometimes difficult to locate!

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Dec 8, 2024
Gerald
5 out of 5 stars review

Verified Purchase

Works great

Works great, it even picks up when I use the toaster and it starts working overtime to purify the air.

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Dec 11, 2023
Pam Stevens
5 out of 5 stars review

Verified Purchase

Excellent Air Purifier

I am very impressed with Shark Never Change Air Purifier. I like that you can turn it off of auto when you need it to be quiter.

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Jan 17, 2026
B. Kelley
1 out of 5 stars review

5 year filter, more like less than a year.

Worked great for 6 months, filter is supposed to last 5 years and I cleaned the outside filters regularly and both are already not working because I need new filters for my big one and the small one I got for my bedroom.

Review from sharkninja.com
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reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. We’re truly sorry to hear that you're experiencing issues with your Shark air purifier, and the filter needs replacing after only 6 months. We understand how frustrating this can be, and we appreciate you bringing it to our attention. Please know that we will share your feedback with the appropriate internal teams. To help maximize your air purifier’s performance and extend filter life, Shark recommends keeping the unit in AUTO mode. Once 100% clean air is maintained for 10 minutes in AUTO mode, the purifier will automatically enter ECO mode to further optimize filter efficiency and longevity. Additionally, to help extend the life of the HEPA filter, we recommend reorienting it every three months. Simply remove the HEPA filter, turn it upside down, and reinsert it so the side that was previously on top is now on the bottom. This helps evenly distribute captured particles throughout the filter and supports longer‑lasting performance. In the meantime, we suggest reviewing our self‑help troubleshooting guide below for assistance with the issue you’re experiencing: https://support.sharkninja.com/article/HP300-Series-Shark-NeverChange-Air-Purifier-MAX-Troubleshooting-Guide If the issue persists after following the suggested steps, please refer to the instructions at the end of the guide to contact our support team. Kind regards, Shark Clean NA.

Jan 14, 2026
Danielle
5 out of 5 stars review

Highly recommend!

Absolutely love this air purifier! It's not super loud. Turns on when needed on the auto setting. Super easy to remove and clean the filters. Will be purchasing another for the second floor.

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Oct 26, 2025
NinjaBabe
5 out of 5 stars review

SharkNinja is outstanding

Love Love this product. The max purifier is the best!!!!! Cant believe we did not have this machine years ago

Review from sharkninja.com
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Oct 26, 2025
fred21
3 out of 5 stars review

Filter has not lived up to expectations

I purchased The NeverChange on Apr 15, 2025 and the filter is down ro 15%. I expected it to last much longer

Review from sharkninja.com
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reply from SharkNinja

Hi Fred, Thank you for your review, and we’re sorry to hear that your filter is already down to 15% after just six months of use. The NeverChange Air Purifier MAX is designed to deliver long-lasting performance, and we understand how disappointing it can be when expectations aren’t met. Please reach out to our Customer Support team at 1-855-427-5127 so we can look into your specific case and offer assistance. We’re here to help and appreciate your feedback, it helps us improve our products and service. Thank you for choosing Shark. Warm regards, Shark Clean US