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Customer reviews for Shark NeverChange Air Purifier MAX + Remote & 2 Odor Neutralizer Cartridges for
Shark NeverChange Air Purifier MAX + Remote & 2 Odor Neutralizer Cartridges
4.5 out of 5 stars
stars
853 ratings512 reviews
  1. 5 stars77% (661)
  2. 4 stars10% (89)
  3. 3 stars4% (31)
  4. 2 stars2% (16)
  5. 1 star7% (56)

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Showing 151-160 of 512 reviews
Jan 11, 2026
Reviewer name: OHTX
5 out of 5 stars
5 out of 5 stars review

Works great, especially with one GS German Sheppar

Works great, especially with one GS German Sheppard 3-year-old. Easy setup and working great removes all odors in the entire living room and dining area as well! Recommend purchase!

Review from sharkninja.com
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Jul 16, 2024
Reviewer name: Shark 4
1 out of 5 stars
1 out of 5 stars review

Sensor is terrible

This is the fourth one that's I've gotten due to other three not working and I still have the same problem. The sensor stays at 100 percent and doesn't move.

Review from sharkninja.com
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reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're truly sorry to hear about your experience with your air purifier. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean

Jun 23, 2024
Reviewer name: Melanie2024
1 out of 5 stars
1 out of 5 stars review

If never is 3 months then the name fits!

Not even 3 months and filter needs replaced.  My Shark Never change air purity did not work as advertised.  It has been less than 3 months and it quit filter and needed a new filter.

Review from sharkninja.com
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reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry about this; this definitely should not be the case. Could you please give our team a call at 1-855-427-5127? We’d love to provide some support with this. Kind regards, Shark Clean

Jan 4, 2026
Reviewer name: MsPractical
1 out of 5 stars
1 out of 5 stars review

If you like public bathroom spray,this is for you!

The smell of the odor neutralizer cartridge is disgusting. It literally smells like a public bathroom urinal cake. The fact that they don't offer different scents is insane. I specifically purchased this for this feature so I'm returning it.

Review from sharkninja.com
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reply from SharkNinja

Hi there, Thank you for taking the time to leave a review, and for bringing this to our attention. We're sorry to hear that you're unhappy with the scent of the odor‑neutralizer cartridge. At this time, we don’t offer a variety of scent options, but your feedback is incredibly valuable in helping us understand our customers’ preferences. We know this can be frustrating, and we truly appreciate you taking the time to share your experience with us. Please rest assured that we’ll pass your feedback along to the appropriate teams, as we’re committed to continually improving our products. If you should need any assistance with your Shark, you can contact us at https://support.sharkninja.com/contact-us. Kind regards, Shark Clean NA.

Sep 8, 2024
Reviewer name: Bixer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Air Purifier with Permanent Filter

It's costly & hard to find replacement filters on other air purifiers. This Shark has a permanent air filter which monitors the air quality automatically & works quickly & efficiently. There are various settings including an auto mode which monitors the air quality & increases automatically to maintain a good air quality range. This is an excellent buy if sold for under $300 as smaller, less efficient purifiers that need replacement filters sell for more than $300.

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Dec 18, 2023
Reviewer name: Ra
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good product but ...

3 stars for misleading product name. While it is a great air filter and deodorizer you will need to eventually replace the main filter cylinder. There are washable screens the air passes through that help extent the life of the main filter. Depending on how dirty your local air is will effect when you replace the filter.

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Jan 6, 2024
Reviewer name: jo t
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quiet Fast and Efficient so Bought Another

Works Great! The odor neutralizer was very strong when first inserted, so since unit was used for a sensitive person with lots of allergies we removed that. Like so much purchased a second one! The fact that the numbers dropped so much when popcorn was popped in a bag in microwave, and when bacon was cooked dropped down to zero. It was eye opening! Sooo quiet, super easy to use, and sleek looking!

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Dec 5, 2025
Reviewer name: Brandilynrog
5 out of 5 stars
5 out of 5 stars review

Love hate relationship

I bought 2! They take even the good smells out of the air! They run all the time as I have plug inns and wax melts going. I want it to leave the good smells behind! I haven't bought any other product to compare it with but definitely cannot speak ill of them. I haven't bought any dogs and in just three weeks cannot believe the difference!

Review from sharkninja.com
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Oct 28, 2025
Reviewer name: Jahee
3 out of 5 stars
3 out of 5 stars review

Not sure about the accuracy and no odor control.

This sensor did nothing when I sprayed cleaner or air freshener near it. Still showed 199 percent clean air. It did react to blowing smoke into it. The air freshener pack smell is not noticeable unless I have my nose right at it. I'm not sure it works well as animal smells are not cleaned. The carbon should be cleaning animal smells. My blue air one removes odors whereas this shark one doesn't seem to. I do like the size and quietness of it. My house is less than 1400 sq ft so it should be cleaning my whole house but it doesn't seem to be fresh even though the air quality shows 100 percent.

Review from sharkninja.com
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reply from SharkNinja

Hello Jahee, Thank you for taking the time to leave a review. We’re sorry to hear the product didn’t meet your expectations regarding odor removal and sensor responsiveness. Your insights about air quality readings, fragrance strength, and odor control are very valuable, and we’ll make sure to share them with our product team for review. We can help troubleshoot to ensure the unit is working as intended. We kindly invite you to reach out to our team via phone at 1-855-427-5127 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Shark Clean

Dec 11, 2025
Reviewer name: J&LRanch
5 out of 5 stars
5 out of 5 stars review

Exceeded my expectations

I have used this air cleaner for 6 months and am extremely satisfied with the performance. It is easy to set up, easy to use and easy to maintain. I bought a hand held air gun for cleaning electronics and it works great to clean the removable screens. I noticed a difference soon after installing it. I am considering a second one for the second floor.

Review from sharkninja.com
Helpful?7EN40CCP98KP13616406295