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Customer reviews for Shark NeverChange Air Purifier MAX + Remote & 2 Odor Neutralizer Cartridges for
Shark NeverChange Air Purifier MAX + Remote & 2 Odor Neutralizer Cartridges
4.5 out of 5 stars
stars
950 ratings557 reviews
  1. 5 stars78% (739)
  2. 4 stars10% (98)
  3. 3 stars4% (36)
  4. 2 stars2% (16)
  5. 1 star6% (61)

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Showing 151-160 of 557 reviews
Aug 18, 2024
Reviewer name: Gigi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent air purifier

This is exactly what I was looking for a quiet and reliable air purifier. One of my kitties has so many problems with the air pollution and since I bought these air purifiers (I bought two) she stopped coughing.

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Jul 28, 2024
Reviewer name: Scott
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Definitely recommend

Great product, i now own two of these. We live in an environment that can be quite dusty at times. And we have noticed a marked improvement in air quality. Very easy setup and directions.

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Sep 22, 2023
Reviewer name: Linda
5 out of 5 stars
5 out of 5 stars review

Bigger then I thought It would be.

I purchased this a few weeks ago. It's bigger then I thought it would be. I have it on low it's quiet and is either reading 99 or 100. It's still early I hoping the dust will be far less then I have now.

Review from sharkninja.com
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Jun 10, 2026
Reviewer name: QuiinC
5 out of 5 stars
5 out of 5 stars review

Love

I just bought it yesterday. For my baby , the air of the Shark neverchange air purifier is very Fesh they have smell very lear , especially we don't need to change the filter until 5 years. I love it so much .

Review from influenster.com
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Jun 23, 2024
Reviewer name: Melanie2024
1 out of 5 stars
1 out of 5 stars review

If never is 3 months then the name fits!

Not even 3 months and filter needs replaced.  My Shark Never change air purity did not work as advertised.  It has been less than 3 months and it quit filter and needed a new filter.

Review from sharkninja.com
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reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry about this; this definitely should not be the case. Could you please give our team a call at 1-855-427-5127? We’d love to provide some support with this. Kind regards, Shark Clean

Oct 23, 2025
Reviewer name: bestie Air
5 out of 5 stars
5 out of 5 stars review

My new Bestie

Ship time was amazing does exactly as it says it would do is super silent efficient and definitely cleans the air for me! I'm going through a severe allergen problem currently and having to turn my house upside down and this purifier has been my best friend through all of it:)

Review from sharkninja.com
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Dec 29, 2025
Reviewer name: Michelle76
1 out of 5 stars
1 out of 5 stars review

Does not work!

Purchased 2. I originally placed one upstairs and one downstairs living area. However they both were reading at 60%. So I placed both downstairs which is approximately 1200sqft ( which one purifier should work for) opposite ends of the house. One in kitchen one in living room. One is constantly at 70% and the other 64%. It has not reached 100% one time in 24 hours. On auto mode running at max. I don't know if I got defective ones or what is going on but this is a giant waste of money. I have one small dog. I cooked bacon last night around 7pm and I can still smell the lingering smell so this purifier did absolutely nothing. And my allergies are still off the charts even with both units running on the same floor. I have auto immune diseases and immune compromised and so is my young son. Having purifiers that work is essential for our well being. I was enticed with the never change filter with hopes of saving some money on filter replacements of our previous purifiers.

Review from sharkninja.com
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reply from SharkNinja

Hi Michelle, Thank you for sharing your experience. It’s clear how important reliable air purification is for your family’s health, and it’s concerning that the units haven’t performed as expected. We’d like the opportunity to review this and assist you further to ensure your purifiers are working properly. Please reach out to us at https://support.sharkninja.com/en-CA/contact-us, and our team will work with you to explore the best options. Kind Regards, Shark Clean US.

Oct 28, 2025
Reviewer name: Jahee
3 out of 5 stars
3 out of 5 stars review

Not sure about the accuracy and no odor control.

This sensor did nothing when I sprayed cleaner or air freshener near it. Still showed 199 percent clean air. It did react to blowing smoke into it. The air freshener pack smell is not noticeable unless I have my nose right at it. I'm not sure it works well as animal smells are not cleaned. The carbon should be cleaning animal smells. My blue air one removes odors whereas this shark one doesn't seem to. I do like the size and quietness of it. My house is less than 1400 sq ft so it should be cleaning my whole house but it doesn't seem to be fresh even though the air quality shows 100 percent.

Review from sharkninja.com
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reply from SharkNinja

Hello Jahee, Thank you for taking the time to leave a review. We’re sorry to hear the product didn’t meet your expectations regarding odor removal and sensor responsiveness. Your insights about air quality readings, fragrance strength, and odor control are very valuable, and we’ll make sure to share them with our product team for review. We can help troubleshoot to ensure the unit is working as intended. We kindly invite you to reach out to our team via phone at 1-855-427-5127 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Shark Clean

Dec 29, 2025
Reviewer name: Erin
5 out of 5 stars
5 out of 5 stars review

Best Air Purifier

We've tried a few different brands including Oreck and Blueair. This Shark outdoes all of the other models/brands we tried by a longshot. We have two cats, it contains any litterbox smell including the dust from the litter. Post-cooking smells disappear within hours, even strong smells from frying bacon. I would absolutely recommend this purifier over other options.

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Dec 16, 2025
Reviewer name: John 1776
3 out of 5 stars
3 out of 5 stars review

Its OK for certain uses

I got this a few weeks ago to help with issues we have with some smoke from our pellet stove on startup or if food gets over cooked to preclude the smoke alarms going off.. It seems to be ok but we still have a smell so it doesnt get all smells out of air.. Maybe it will work better with allergens or pet hair but for smoke smells of pretty much any type its not that great to us.We cant use automatic because it never speeds up enough to do any good. It always seems to show good air quality, so we have to use manual 95% of the time. So by using manual on higher speeds, we will have to replace the filter far sooner than claimed on videos or manuals. Be aware of that.

Review from sharkninja.com
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reply from SharkNinja

Hi John, Thank you for sharing your detailed experience with the unit. Your feedback is valuable and helps us understand how the product performs in different situations. We appreciate you pointing out how you’re using manual settings and the impact on filter life. This insight is helpful for others considering the product. Kind Regards, Shark Clean US.