Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Shark NeverChange Air Purifier MAX + Remote & 2 Odor Neutralizer Cartridges for
Shark NeverChange Air Purifier MAX + Remote & 2 Odor Neutralizer Cartridges
4.5 out of 5 stars
stars
950 ratings557 reviews
  1. 5 stars78% (739)
  2. 4 stars10% (98)
  3. 3 stars4% (36)
  4. 2 stars2% (16)
  5. 1 star6% (61)

Member photos

  • +133 images
Sort by |
Showing 141-150 of 557 reviews
Nov 23, 2024
Reviewer name: Slyon
3 out of 5 stars
3 out of 5 stars review

Don't understand

I just set this up and when I turned it on it registered 100% good air. Ive been running it now for several hours and it doesn't change. What's wrong??

Review from sharkninja.com
Helpful?7EN40CCP98KP13616406295
reply from SharkNinja

Hello, Thank you for taking the time to provide your feedback. Something doesn’t seem quite right about how your air purifier is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-855-427-5127 so we can help with this. Kind regards, Shark Clean

Aug 3, 2024
Reviewer name: Rebecca74
1 out of 5 stars
1 out of 5 stars review

No change in air quality and HUGE

It doesn't work nearly as well as the other brand I have.  It is HUGE and way too loud.  We have had it over week and has not changed the air quality in the room at all. Returning.

Review from sharkninja.com
Helpful?7EN40CCP98KP13616406295
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're sorry to hear that you were having trouble with your Air Purifier, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future. Kind regards, Shark Clean

Jan 29, 2026
Reviewer name: Shark user#1
1 out of 5 stars
1 out of 5 stars review

Need a filter.

It isn't working. Looking for a filter. Bought this one about a year ago and can't figure out where to purchase a filter. We had a Dyson and it doesn't work at all

Review from sharkninja.com
Helpful?7EN40CCP98KP13616406295
reply from SharkNinja

Hi there, Thank you so much for taking the time to share your review. We’re truly sorry to hear that you’re having trouble locating a replacement filter for your Shark air purifier. We understand how frustrating this can be, and we appreciate you bringing it to our attention. Please know that we’ll be sharing your feedback with the appropriate teams so we can work toward improving your experience. In the meantime, you can check for availability through our authorized retailers, such as Amazon. If there’s anything we can do to support you or if you’d like to share additional feedback, we’re here to help. Please feel free to reach out to our Customer Care team at https://support.sharkninja.com/contact-us. Kind regards, Shark Clean.

Mar 30, 2026
Reviewer name: Dyingofallergies2026
5 out of 5 stars
5 out of 5 stars review

Allergies Dramatically Improved

My allergies have gotten so much better since purchasing! So much so I am tempted to stay inside! Does say air quality is 100% a lot, but I always run it after opening doors.

Review from sharkninja.com
Helpful?7EN40CCP98KP13616406295
Jul 16, 2024
Reviewer name: Shark 4
1 out of 5 stars
1 out of 5 stars review

Sensor is terrible

This is the fourth one that's I've gotten due to other three not working and I still have the same problem. The sensor stays at 100 percent and doesn't move.

Review from sharkninja.com
Helpful?7EN40CCP98KP13616406295
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're truly sorry to hear about your experience with your air purifier. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean

Jun 2, 2026
Reviewer name: RCJ 2026
5 out of 5 stars
5 out of 5 stars review

Nice Air Purifier

We have only had our purifier for a month but it seems to be working out great. I love the design and small footprint. I am hoping the filter last as long as advertised. So far so good. Time will tell.

Review from sharkninja.com
Helpful?7EN40CCP98KP13616406295
Apr 20, 2024
Reviewer name: Barrett
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wow!

Ordered this to replace another brand of air purifier I was using. This made a dramatic difference. I was having a problem with itchy throat, which was cleared up within a day of having this running. I couldn’t believe the difference it made.

Helpful?7EN40CCP98KP13616406295
Mar 19, 2025
Reviewer name: AT28
1 out of 5 stars
1 out of 5 stars review

Not doing what I need

I believe this is a good unit if you are trying to eliminate odors. We have 3 dogs and my intention was to cut down on dust and hair. Apparently our air is 100% pure most of the time. I'm pretty sure this is not really the case. Very disappointed.

Helpful?7EN40CCP98KP13616406295
reply from SharkNinja Product Expert

Hello,Thank you for taking the time to leave a review for the Shark NeverChange Air Purifier.We're very sorry to hear that you aren't satisfied with the performance of the air purifier. We will definitely share your feedback with our relevant teams for consideration regarding the purifier quality for future products.Kind regards,Shark Clean

Apr 27, 2024
Reviewer name: Jill
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful!

I bought this to try to help clean the air to help with my allergies. I am in love with this! It cleans the air and leaves it clean and fresh smelling. Definitely worth the money!! This is one of my favorite items I have purchased in a long while!

Helpful?7EN40CCP98KP13616406295
Jan 25, 2024
Reviewer name: Jimster
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Shark Neverchange

Seems to do the job. I thought my air quality in my home was worse than what the unit reads. I run it on manual during the day and auto at night…keeps the air smelling fresh. Wish the odor neutralizers were less expensive.

Helpful?7EN40CCP98KP13616406295