The assistance was wonderful. There was no wait for a specialist. She was very patient for the 2 hour phone call. And my taxes have been submitted successfully!

Took me over 9 hours because of 1 item I added to deductions at the last minute because you charge me another $120 for extra tax software... I hate all of this!

I was audited for 2023. Much to my surprise your audit protection only lasts one year. That detail was buried in the fine print and not in the email or purchase screen. Given the IRS response time, one year is virtually useless.

This year Turbotax was awful. The updating and downloading was the worst it has ever been. I filed late because of how terrrible the software worked. I've been using Turbotax for more than 20 years and I am very disappointed this year.

Ive used it for years and I'm now making the transition to an iPad. The 2025 product is not compatible with the OS. To continue my use of Turbo Tax I need a compatible product.

Entered info from a 1099-B for stock acquired and sold in 2025. Refused to accept those sale 2025 sale. Said "Sale date not in current tax year". Kept me from e-filing so I had to print out and make a trip to the post office.

Technical debt on 1065 Partnership returns makes filing much harder by not supporting 1099_DIV entry like it is supported for Personal or 1041 Trust & Estates.

I kept getting an error message regarding a form that was completed accurately. Finally, in order to eliminate the error, I filled in a new form with the identical information.

Improve step by step instructions to cover ALL the forms that must be completed. Add installment sales of prior years to Real Estate SUMMARY so that they are not forgotten Let the user see the attachments and agree to them before moving on

Turbo Tax is still doing very well for me as a business owner and for my personal tax return. Very accurate and its software helps catch any concerns or problems.