I've always used TurboTax. Last year I decided to try a top competitor product, and the UI experience was horrendous. It made me miss the deadline, and I had to pay a fine. Needless to say, I'm back to TurboTax this year, and I love it. It has even improved since the last time I used it. Simple, easy, and effective!

1. Initial issue installing state, had to engage support 2. I had interest income less than the deductible, TurboTax shown a negative taxable income causing the return to be rejected 3. Correcting the negative taxable income to -0- caused me to not be able to e-file I will be looking for something different for my 2026 reporting

TurboTax Business does not properly complete K-1 section II, items J and L. I had trouble with this last year, and TurboTax helped by explaining the Override feature in Forms view, which allowed me to fix the issue manually. However, they did not fix the issue for this year - I had to do the same thing to get the K-1 completed properly.

It seemed much easier this year to complete both Federal & State Taxes. It's so helpful to be guided through the steps and feel that every advantage is being used. My only problem is with the Massachusetts State Return. Every year there is information that either needs to have an override or isn't asked as a question earlier in the process. I have to figure out what is missing, which has been getting easier with every year. ;)

The TurboTax Business -Desktop is the one I used every year. It is easy to use with all features that is compatibility is great and match those with the QuickBooks numbers. Its accuracy is great. The interface makes it easy to go through and follow. Great support whenever needed.

There is not nearly enough "explanation" for filing in many forms and the "Help" and "Support" features are practically worthless. They provide almost no contextual help information but merely take you to their generic "support" webpage. I found it to be such a waste of time, that it was much easier to use Google or a an AI site (Perplexity) to search for clarification or answers. Furthermore, I needed to file a State return but it cannot be e-filed. TurboTax cmptlydop e ball on this and did nt even "suggest" I print and mail a Stat eur (nor did it give the the instructions to d so!!). I know this from prior years, when I did print and mail my State return but TT did not include the Fed 1120S (which my State requires), causing me to have to file an amended State return.

No win10 or Android support for desktop turbotax. Had to purchase a new win11 computer to do my taxes. Consider developing an Android version of turbotax. Could not pull last year's turbotax from old win10 to new win11 computer to use as a basis for this year's turbotax. Big dissapointment. Main reason that I use turbotax is this ability. Still no online version for sub-chapter S 1120S tax forms. So I'm guessing you don't plan on moving 1120S to online? It's been years now. Disappointed again. Ridiculous amount of advertising the online version THAT HAS NO SUB-CHAPTER S SUPPORT! Turn the advertising off when it's not a solution. You're losing me as a customer year by year. Hire some people or use an LLM that can improve and support these issues.

Overall, it handled the taxes just fine. The prompts address most situations that the vast majority of taxpayers will face. But an incredibly annoying omission is that for some text fields, it will not tell you there is a problem, nor what the problem is. But it will go round and round not letting you move away until you "fix" something.

I would have given a 5-star rating except for one point: I needed to add my wife as a shareholder. I clicked the "Add Another Shareholder" button, clicked the "Not a new Shareholder" radio button, and was then forced to add my wife as a new shareholder. I tried several times with the same result. Very aggravating. Otherwise, the experience was excellent, and I will be using TurboTax for my 2026 returns.

Easy and straight forward as always. I think most people's taxes are way easier than mine, but they pay over a hundred dollars to even do personal taxes when they just have a W2 and simply want their money back. They only do this because they don't understand how simple TurboTax can make it for them.