Artificial Intelligence: a program that makes you learn how it works rather than being one that is easy to use. Each and every year one encounters more and more idiocies. This year, the inability to file when a 0 dollar ETF didn't have the 'associated bank number last 4 digits' with it. Not only that, but on trying to do the electronic submission, it failed and didn't even point me to the point of failure.

The help for first-time users is not great. I am filing for an Estate, and multiple times was presented with screens informing me that I had choices such as how to deal with a loss (carry forward, carry back) and then simply told what forms to use, but no ability to walk-thru doing that. Then my e-file was rejected and I was simply told a field was wrong, but no link to edit the field or any guidance of how to fix it. In the end, I was forced to print out the forms and file by mail because e-file failed repeatedly with no discernable way to fix. Very poor.

Too clunky and not easy to use. I seem like I always have problems. I answer your questions, and then can't efile because numbers appear on the form and said they shouldn't be there. I answered the questions and your program put them there. Frustrated.

I have a German computer and was unable to correctly enter the partnership percentages. It would not take any format, copy and paste, etc. The only solution was to send the file to another US computer, correct these entries and send back to my computer. I do not understand why there is nothing I can do to make the percentages of ownership correct.

I use Quickbooks Desktop Pro 2021 and was unable to access the data file to transfer to TurboTax. A serious disappointment ! If you want me to continue to use your products fix this. I have been a TurboTax user for many years and this is the first time I have had a complaint.

I had an issue transmitting the e-file that left me confused and unable to complete my tax returns for my S-corp business for 3 days because I was told the error would be fixed on Monday by previous Turbo Tax reps. I received help on the 4th day from a Turbo Tax Expert who went through my system, and we found an error in the size of my e-file form 8483-CORP. After correcting the document's size, I could transmit my e-file document.

Pages for corrections are confusing and hard to navigate. All other pieces are self-explanatory and well-organized. I like that I can go back at any point. Disappointed that it wasn't easier to transfer previous year's return or information from Quickbooks online

Generally good, but lack of guidance on questions when filling out a trust return causes confusion. Much less easy to use than personal TurboTax. Links to help about what options mean or how you find out what you need to enter for various trust things would help. After completing Connecticut return, when I went to file it said I couldn't file CT electronically, but then didn't give me an option to print it

Pretty easy and explanatory. Navigating the software was fine, but it is expensive. At 190, almost 200 dollars, I find it too expensive, especially for a small business. There should be at least a discount for long time customers like me. Or a one-time special promo of 50% off or something.

2024 Federal TurboTax Business for 1120-S is pretty good 4.5*: the input requested from the user in a questionnaire format and its automatic selection of the right tax forms and what goes where. The additional info on the way is also helpful, but my situation was very simple for an S-Corp. But 2024 State TurboTax Business for CA 100S was not that great: 3*. It did not have sufficient knowledge base to do all the things on its own and I had to dig into some of the FTB websites. It faltered in filling Form 3805Q for categorizing my company as GEN or ESB, not giving any hints on what Code to use for ESB, and simply not doing the Two-Year Comparison correctly for 2024, as well as not taking that info from last year's CA Form 100S, although I used TurboTax Business for that, too. So, an average score of approx. 4*.