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Customer reviews for Intuit TurboTax Business 2024 Email Delivery, Federal Return Only + Federal E-file with $10 in-product credit for
Intuit TurboTax Business 2024 Email Delivery, Federal Return Only + Federal E-file with $10 in-product credit
3.7 out of 5 stars
stars
5,036 ratings5,036 reviews
  1. 5 stars42% (2,110)
  2. 4 stars21% (1,051)
  3. 3 stars16% (804)
  4. 2 stars10% (489)
  5. 1 star12% (582)
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Showing 221-230 of 5,036 reviews
Feb 26, 2026
Reviewer name: Unhappy taxpayer100
1 out of 5 stars
1 out of 5 stars review

Your software crashes

You forced everyone to switch to Windows 11 because your app won't run on Windows 10. But your 2025 software crashes on a Windows 11 computer. Are you trying to make everyone use your online version? So our private information is in YOUR hands? Time to change to another tax preparation app!

Review from turbotax.intuit.com
Helpful?3750ITB3WQG213615653666
Mar 20, 2026
Reviewer name: Rena W
4 out of 5 stars
4 out of 5 stars review

1041-Schedule F lacking support

Form 1041 Trust does not generate a Schedule F or any Forms required for Schedule F in easy answer or the form drop down menu. Schedule F, Form 4562 Depreciation and Asset Entry are only available under View, Forms, Schedule F. Then corrections have to be made from the previous year form.

Review from turbotax.intuit.com
Helpful?3750ITB3WQG213615653666
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 4, 2026
Reviewer name: Tanya21045
2 out of 5 stars
2 out of 5 stars review

Turbotax Business Desktop

I used the online business version for 2024 for the first time and didn't realize it wouldn't be compatible with the 2025 desktop version that I bought this year so I had to start from scratch with entering info. There was no way to save the 2024 data file from the online version for import so I started the 2025 return online to import 2024 data and then saved that file to my computer but it wouldn't open in the desktop version which was frustrating. Lots of mystery errors just like last year. If I answer the all the questions asked, there is no reason for errors and then the errors have no explanations and won't let you change the entry anyway so what is the point. Like, why is it asking me to enter the business name on review??? I also had to print out a form, sign, and scan it to e-file which was ridiculous that there was no option for an electronic signature with the desktop version. All resources must be directed to the online version.

Review from turbotax.intuit.com
Helpful?3750ITB3WQG213615653666
Apr 9, 2026
Reviewer name: RH TN
3 out of 5 stars
3 out of 5 stars review

Turbotax for estate income taxes need some help

Need to provide more information for those of us filing estate income taxes. Also, I would like to see more features that are specific to Federal employees that are retired. For example, TSP and OPM distributions and payments. The RMD questions don't really apply to TSP distributions. Why should i even have to state why the RMD was not taken if the retiree died before the end of the year? Also, since Turbotax knows what state I live in, it shouldn't even have the state income tax questions if my state doesn't have an income tax. It looks like AI could make the software a lot smarter and easier to use.

Review from turbotax.intuit.com
Helpful?3750ITB3WQG213615653666
Mar 11, 2026
Reviewer name: Radha 2026
5 out of 5 stars
5 out of 5 stars review

compact, convenient, very useful

to save time and research hassle, can you make prior year taxable income to populate the return during submission phase of fed and state tax return? available to independent business filers LLCs etc., fixed - sell- off shelf software for rental income/expense management software to buy? TQ

Review from turbotax.intuit.com
Helpful?3750ITB3WQG213615653666
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 16, 2026
Reviewer name: Carl X
4 out of 5 stars
4 out of 5 stars review

Business package does not file form1041 for states

This year I was again disappointed by TurboTax. I have used Turbo Tax Business for 2 years, Form 1041, for a trust filing. I can only file Federal tax forms. I want to file Ohio forms also, but Turbo Tax does not support the State of Ohio for form 1041. please include Ohio filings on future versions of the business package.

Review from turbotax.intuit.com
Helpful?3750ITB3WQG213615653666
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 5, 2026
Reviewer name: Tkonte
1 out of 5 stars
1 out of 5 stars review

Crippled software

his will be the very last year I have used your Tax software and note I have used TurboTax since its inception! For a while I did business to business sales and highly recommended your software and for over 30 years I have been involved with supporting IT for small businesses. I will no longer use or recommend your software after you crippled the software to not install on Windows 10 EVEN though Microsoft allows for additional support for Windows 10. How much did Microsoft pay to cripple your software for Windows 10?

Review from turbotax.intuit.com
Helpful?3750ITB3WQG213615653666
Mar 10, 2026
Reviewer name: mishkail2
5 out of 5 stars
5 out of 5 stars review

Desktop is the only way to to do QuickBooks transf

I need the Desktop version of TurboTax because I can import QuickBooks Desktop. The online versions do not allow this. Intuit's sales push to online apps is pointless for small businesses if the transfer of book keeping data to TurboTax is unavailable in the online apps. It is incredible that the two main income sources withing the same company are so stove piped the teams don't work together.

Review from turbotax.intuit.com
Helpful?3750ITB3WQG213615653666
reply from TurboTax Customer Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 11, 2026
Reviewer name: HATTMARRIS
1 out of 5 stars
1 out of 5 stars review

THEY MAKE IT DIFFICULT ON PURPOSE SO YOU PAY MORE

TERRIBLE SERVICE. TAKES TOO LONG, IF YOU WANT HELP THEY WANT MORE MONEY. SUPPOSED TO BE A CHEAPER ALTERNATIVE THEN HIRING A CPA BUT AT THE END IT ADDS UP. IF YOU WANT HELP YOU EITHER PAY FOR THE MORE EXPENSIVE SERVICE WHICH THEY KEEP CHARIGING MORE AND MORE EACH TIME YOU ADD MORE DOCUMENTS OR THEY REALIZE YOU MAKE MORE MONEY.

Review from turbotax.intuit.com
Helpful?3750ITB3WQG213615653666
Mar 25, 2026
Reviewer name: Karen911
4 out of 5 stars
4 out of 5 stars review

Good, but room for improvement.

My first year using turbo tax business. Questions could be explained a bit better for the novice. I actually used Chat GPT to explain things in turbo tax when I wasn't sure. I have great difficulty and frustration using any support tools that I am aware of.

Review from turbotax.intuit.com
Helpful?3750ITB3WQG213615653666
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.