I had problems with TurboTax Business after a recent Windows 11 update. The symptom was when I filed our LLC return TurboTax Business app crashed during the efiling step. Then I couldn't get back into the app (it would just crashed). After rebooting, reinstalling and trying everything I could think of I finally had to call Intuit. The person on the phone was very helpful. The workaround was to right click the app and Run as Administrator which allowed it to work again.

I hoped it would be easier than typing into the forms manually. It is marginally easier, but there's not nearly as much support as I expected. There are so many places where I was asked "do you need to attach form XXX?" or "are you going to take this credit?" with minimal context provided. I mean - if I already know what all the forms and credits are and which ones apply to me, why wouldn't I just save the money and fill out the forms by hand? Also - there's an ERROR in the NC state form that causes the returns to fail review every time, and it's not correctable by the user. Based on the online discussions, the error has been there since at least the 2024 version. So happy I paid extra for the state form so that it could fail review every time, making it impossible for me to know if there were actually any legitimate concerns with the final return. Actually, after writing this, I feel like 2 stars might be overly generous. Very disappointing.

Worked efficiently except for a bug in the TurboTax Business Desktop software I was using to file a trust tax return that did not allow me to select a state return. Required several levels of TurboTax tech support and almost two hours on the phone to remedy. Support persons were very helpful and worked diligently to fix the situation, ultimately sending me a separate CA state return download file. Appreciate the great support!

1. North Carolina Partnership flagged an error for a field that TT pre filled with 0.0000% that should be empty. Can not to override field causing return to not be accurate. 1. No change logs or readme files for updates. No way to check what changed between releases. Previously Intuit released changes logs. Now it is only dome for professional products.Have to rerun your taxes and preform a line by line comparison, Very error prone. 2) The various color of fields that is available in Form mode is not available in Interview mode. Highlighting estimated fields in red like mode form is very useful. Again function was in previous versions. 3) will be using competitor software next year.

The 1041 would not efile for 48 hours, numerous tries. Error 54 kept showing up. No issues with security, checked updates. The help tax area recommended removing the attachment 8453. There was no suggestion or work-around in turbo tax. I finally removed the attachment and re-added it. It went through today. Is this a bug in the desktop Business program?

Using for filing a trust return. Software is not bad except that if you make a mistake and need to correct, so fields do not update properly. Frustrating and I ended up starting a brand new return. Could not delete the old return on the desktop software.

Each year there is always a problem downloading the business edition. I was charged for the program and followed all the prompts but I kept getting an error message and it would not download. I called the CS # which is a complete disaster. The auto menu never has an option for this issue. It directs you to a bunch of other options and then hangs up. I called back and had to yell and scream 'REPRESENTATIVE" until at last the voice said before I connect you slowly spell your name. I speak clear English. No matter how many times I spelled the name, they could not repeat it correctly. Not even close. But somehow, they still connected me to the rep pool. I had to wait 20 minutes and was finally connected to a live rep. She was very courteous and walked me through several navigations that did not work but she kept going and at long last the program was successfully downloaded. I have Windows 11 and have had no problems ever doing anything with my computer but this happens every year. Very frustrating. One other thing. I have to include a Form 8453-FE which I am asked to print out, sign, scan and then Turbo Tax attaches it to the return. But for some reason, the copy that goes with the return never has the signature from the scanned download. I haven’t had a problem with the IRS but I wonder why it does not show up. If it is a glitch in their system, they might as well just include the unsigned copy with the return

For Intuit, absolute terrible customer service. The representatives that answer the phone have no clue what you are talking about or how to help. They have to put you on hold for every question and ask someone else. Then they put you on hold and don't come back, someone else answers and you start all over. After an hour and a half they just try to get you to purchase another turbo tax desktop (when you already have it, they just are not smart enough to help). Next time you actually call Turbo tax and after you actually get a human on the phone, she helps you in minutes! I gave 3 stars because Intuit gets zero or negative 1 and turbo tax representative gets 5!!

TurboTax Business works well. I've been using for 13 years - I am also experienced with other professional software packages for Business returns. TurboTax is quite good in its functionality and accuracy. The balance sheet interface could be a bit more flexible. I would prefer that MN could be e-filed also.

Turbo Tax Business added its own duplicate forms and caused some forms to be created in error. While I did find them, fixing them launched a cycle of "find the error" and fix it while Turbo Tax just keeps doing its thing, occassionally making more errors. We ended up in agreement but not with the highest confidence. Also, uploading documents or transferring from financial institutions would be very helpful.