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Customer reviews for Member's Mark 4-Burner Outdoor Gas Griddle for
Member's Mark 4-Burner Outdoor Gas Griddle
4.5 out of 5 stars
stars
4,090 ratings1,492 reviews
  1. 5 stars77% (3,169)
  2. 4 stars11% (453)
  3. 3 stars4% (184)
  4. 2 stars2% (98)
  5. 1 star5% (186)

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Showing 91-100 of 1,492 reviews
May 25, 2023
Reviewer name: KP13
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far, So good

So far, so good. This griddle seems well made. Assembly was easy, but it is easier if you have a 2nd person to help you. I've cooked on it twice now, and everything turned out great. I would highly recommend this griddle and you can't beat the price!!

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Jun 23, 2021
Reviewer name: Indy Bob
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works Good

I liked the price and gave it a try. It was not difficult to put together. It took me about an hour. A couple of pieces require two people to put in place. It does not come with a gas tank. It uses the standard size which is easy to find. Unit self started easily as described in the instructions. It heated evenly. After seasoning that is burning some cooking oil on the grill surface it cooked well. I have not had any problem with the grill. I have had it about five weeks. I would recommend.

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Mar 14, 2021
Reviewer name: Theresa
5 out of 5 stars
5 out of 5 stars review

Great bang for your buck

My husband has wanted a flat top grill for awhile now. When he saw it in sams he had to have it. The size for the price compared to most is great. The cooking surface is large so you can cook a meal for a army. Only down side is I wished the side tables would fold down. Its easy to clean and we have enjoyed all our meals that we made on it. I would recommend to anyome looking for a flat top.

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reply from GrillinGal

Theresa we are so glad you are enjoying your griddle! Thank you so much for your great review!

Jan 13, 2022
Reviewer name: Mike
1 out of 5 stars
1 out of 5 stars review

Problems on first use!

I purchased this today and spent over 2 hours putting it together. I used it the same night and the number 3 burner control seems broken, it is hard to turn and I could not get the burner to light. The number 4 burner will only stay lit if I leave it on low. I am very disappointed , now I have to haul this huge grill back to the store after wasting over 2 hours assembling it. It is a very nice looking grill and if the burners worked I would have loved it.

Helpful?3V1SQ5JVYISN13615553252
reply from GrillinGal

We would love to get a little more feedback from you to better understand what all is going on. If you would reach out to our customer service team at 888-837-1380 or at customerservice@rankam.com

May 16, 2022
Reviewer name: akidd
2 out of 5 stars
2 out of 5 stars review

Should have listened to the lesser reviews.

I read several 1 star reviews with the following complaints: difficulty with assembly due to holes not lining up for screws, as well as the griddle top itself bowing when heating up. I ignored them because I figured other people might have been assembling it wrong, or that they were heating the grill too quickly.....I also had a hard time putting mine together due to holes not lining up. Luckily the bottom shelf has 3 screws supporting it at each corner because at least 3 screws overall simply would not screw in due holes not lining up. Once I fired it up to season the top, it bowed immediately with the heat on the lowest setting! It isn't super bad, but its enough to cause the grease to run left and right. Not ideal for a flat top grill. One side is still relatively flat. I'll keep it for now because it still cooks okay. Wishing that I had just spent another $100 and gotten the Blackstone.

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reply from GrillinGal

We are sorry to hear you are having these issues with your griddle! We would love to get more feed back you on what all started to breakdown on your griddle. Can you reach out to our customer service team at 888-837-1380 or at customerservice@rankam.com. They will get this information back to our engineers.

Aug 31, 2021
Reviewer name: cwdad
1 out of 5 stars
1 out of 5 stars review

Warped in less than a month

The grill top warped in less than 1 month. I would not recommend this griddle. The heat is not even but i could deal with that. The problem is that the top griddle surface is not capable of handling the heat produced. I have a non-flat top griddle at this point. Yes other manufacturers are more expensive but it is worth the extra money for the quality that you receive.

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reply from GrillinGal

We would love to get a little more feedback from you to better understand what all is going on. If you would reach out to our customer service team at 888-837-1380 or at customerservice@rankam.com

Mar 10, 2022
Reviewer name: Rob
1 out of 5 stars
1 out of 5 stars review

Terrible so far

This thing was the bane of my existence while assembling. Screws were dirt quality, kept stripping. Looked like QA was away when these things were made, as pieces were either too long or too short. Had to improvise with my own bolts to make some parts fit. Haven't fired it up yet. Once I do I might change my rating. Definitely would NOT recommend to anyone.

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reply from GrillinGal

We are sorry to hear you had issues with the assembly! We want everyone to have the best experience possible. We will look into things on our side to see what can be improved.

Mar 4, 2021
Reviewer name: VKM
1 out of 5 stars
1 out of 5 stars review

Cheaply Made

Flimsy sheet metal frame with holes that do not line up well. Griddle top is thin and warps more than the USS Enterprise. Heat escapes from under the edge of the top and superheated the side shelves. Be careful wear you put your hands and utensils because of this.

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reply from GrillinGal

We are sorry you are not happy with your griddle. If we can help at all please feel free to reach out to our customer service team at 888-837-1380 or at customersercive@rankam.com

May 12, 2023
Reviewer name: tom
2 out of 5 stars
2 out of 5 stars review

don’t

I’ve owned this griddle for about two years now and initially loved it, especially for the price compared to the name brand unit. Unfortunately it hasn’t lived up to my expectations. The grill heats ok, but the issue is with the top itself. It rusts. Badly. In spite of seasoning it repeatedly. I have a couple of family and friends who purchased these units as well…having similar issues. I’ve tried several methods of seasoning and non make any difference. Save your money and buy the OG, you won’t regret it.

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Jun 5, 2019
Reviewer name: Al
3 out of 5 stars
3 out of 5 stars review

Good but not so good!

Initially, I had left a question about problems with seasoning the griddle. I found that it didn't cause the oil to smoke at the front area, leaving a sticky mess. Well, here's an update. After leaving the griddle covered up overnight, I decided to check the surface and found that it had warped above all 4 burners, causing a dip at each. This meant that when checking with a straight-edge, there was a gap of aprox. 1/32nd of an inch, which in turn meant that the included scraper would not touch the surface at the dip. So, instead of worrying about seasoning it, my next problem was, after dismantling it, trying to figure out how to pack it back into the carton for a return trip to Sam's Club. I finally managed to get everything in and taped up the carton, although I couldn't find space for all the styrofoam. I explained the problem about the warping to the Sam's Club CSR and she refunded my money without any questions. It's unfortunate that this griddle is not reinforced underneath, like another well-known brand because, in all other aspects, this one is far better made. Yes, it takes longer to assemble the cart but once built up, you end up with a rock-solid base. One reviewer commented on the short screws not allowing him to get enough torque. Let me just say as an engineer, that once the screws are fully tightened correctly, this cart is capable of being used as a work bench - it is far superior to the one I ended up getting. But now I have a well seasoned griddle without any signs of warping and I can live with the slightly flimsier cart. Here's a tip I've since learned about unpacking virtually anything that comes unassembled - take pictures of each stage of removal from the carton, just in case you need to return it. It will save a lot of time and frustration. I've given this griddle three stars for the great quality of everything except the top, which is the most important. Also, the fact that it comes with accessories makes it great value -if only..

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