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Customer reviews for Member's Mark 4-Burner Outdoor Gas Griddle for
Member's Mark 4-Burner Outdoor Gas Griddle
4.5 out of 5 stars
stars
4,090 ratings1,492 reviews
  1. 5 stars77% (3,169)
  2. 4 stars11% (453)
  3. 3 stars4% (184)
  4. 2 stars2% (98)
  5. 1 star5% (186)

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Showing 1-10 of 1,492 reviews
Jan 26, 2021
Reviewer name: AL
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wish I bought this years ago!

This is the “do all” way to cook outside. Breakfast, lunch or dinner. Just be careful, high is hot. Leave it on low to safe gas and not burn food. Seared some filet mignon for two minutes on low on each side (used butter instead of oil) last night and it was perfection. Before you use it, make sure you read the instructions and season it with oil then google “hibachi accessories” to get the long spatulas, squirt bottles for water and oil, lid cover for steaming and the press and your all set. You don’t really need those items but my wife and I love this thing and we’re all in. I don’t even use my old grill anymore. Think about this, restaurants use flat tops for most of their cooking.

Helpful?3V1SQ5JVYISN13615553252
reply from GrillinGal

Thank you so much for your feedback, and awesome review!! We are so glad you are enjoying your Member's Mark griddle!

Jun 12, 2022
Reviewer name: Markrogo
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Pretty good value for the money any gets hot fast!

Most 4 burners are in the $300-$400 range, so for $199 shipped to my house for free it is a great deal with a few exceptions. Over I would give it a 7.5-8 out if 10! There are a few things below to watch for though. First, it is heavy and definitely a 2 person job. It took my adult son and I around 1.5 hours to put together start to finish (and we’re both pretty good at building things). I recommend using a screwdriver bit on a drill at a very low setting (chuck adjustment) so you don’t strip the screws - it will save you a lot of time. Second, when we seasoned the grill it made a mess the first time, there are definitely hot spots on the grill above the burners, there’s a trade off between the thickness of the cast iron - too thin you get hotspots and too thick you use too much energy to heat the cast iron. After the initial seasoning it seemed to work fine. My first cook after seasoning included bacon, and the coating of the bacon grease really seemed to help. You never want the top to get super dry or your “seasoning of the grill dried out”! This grill gets really hot, so be careful of burning you food because you may if you turn it to high (much better problem to have vs not getting hot enough). Finally, I would give the grill cover itself a 3 out of 10! They should have out better Velcro on it to keep it in place. There are a few small Velcro tabs on the inside and they don’t work well. They should have made the cover longer as well since it doesn’t protect the wheels and I’m afraid they’ll rust over time. We had a storm a few days after setting it up and despite using the Velcro it the cover still blew off. This caused water to settle on the top of the grill and filled up the oil drain box. If this happens, you need to completely dry the grill and then turn on for a few minutes so any water left evaporates - if you don’t soon after you get water on the grill it will most likely rust since it is cast iron (even if you have seasoned it)! My last piece of advice is only use it on days that you have time to let it completely cool down when done so you can cover it so it doesn’t get wet and rust. While this is a really good grill for the money overall, remember cast iron grills need more care than their much more expensive cousins - stainless steel grills. With a little care you won’t be disappointed!

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Apr 20, 2021
Reviewer name: Maqsood
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

A few notches below perfect

I love this grill, perfect size works well with a couple of small issues is why I am not giving it 5 stars. First off, thank you to the designers for using the same size screws even though in a few spots, I wish they had used longer screws. Especially the side trays keep getting loosened after a while. Love the extra storage shelf. I wish the side trays were foldable but not a big deal especially considering the price. The BIGGEST issue I have is with the loation of grease catcher. It is in a very bad location which means I have to be extra careful when using the entire grill surface cooking stir fry or the likes. It is very easy to drop pieces of food in the hole, I wish it was closer to the top or bottom rail. Also, what is up with the small size of back/side rails? Another concern, for whatever reason, the top two thirds or the grill heats up very nicely but the bottom does not. I have yet to figure out why that is. I cannot believe that is by design because I end up losing a third of the grill surface due to a lack of enough heat. Finally, I wish there was some method of marking temperature on the knobs or a built in (or separate) thermometer to get an idea of the surface temperature for cooking different foods. But obviously this is not a deal breaker. Despite the many seeming complaints, and for the price and function I would still very highly recommend this grill.

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Mar 19, 2021
Reviewer name: Kathy S
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great product for the $-- could use some tweaking!

Great product for the money. We use it a lot but have a few things that we wished were different. 1) The griddle needs to be thicker to prevent "bowing" when it gets hot so liquid stays in place. 2) I wish the side tables folded down. We didn't have enough room so we didn't install one shelf. 3) I wish the cover went to the ground (or at least covered the bottom shelf and gas tank) so the items down there don't get dusty and the propane wasn't out in the sun. Overall, we are happy with our purchase.

Helpful?3V1SQ5JVYISN13615553252
reply from GrillinGal

Thank you for the feedback Kathy! I will follow up with our engineers.

Nov 6, 2022
Reviewer name: Danny N
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Grill, Bit not Top Knotch

The grill works very well. I love cooking on it but you can tell it's not a top quality product. My flat top is a bit warped even before I first used it. But it still works well. The entire grill is also a bit wobbly. I'd prefer they used either standard or metric sized bolts instead of Phillips head screws. Considering it's cost though it's still a good buy.

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Oct 9, 2020
Reviewer name: LoveMyPlasma
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Watch Out Blackstone

Great griddle! Got this for my birthday and made fajitas for her maiden voyage. Discovered some hot shots along the back half, but other than that, it cooked everything up great and has a large cooking surface. I'm excited to see what else I can do!

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Jan 31, 2022
Reviewer name: Greg
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Excellent griddle but some minor flaws/issues.

The griddle is amazing but I have two issues with it. Assembly was fairly easy but the screws that came with it had several that the Phillips head wasn't completely stamped out so they could not be used leaving me with an issue I had to resolve by finding screws to try and fit. The other issue is the starter mechanism on the grill rarely works so I have to use a long lighter to ignite the flames.

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Nov 12, 2021
Reviewer name: Andrea
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Amazing griddle just what we needed.

This is just what we needed ! We love it works great. We cooked a ton of pancakes eggs and bacon was amazing second time we cooked French toast eggs and bacon each time was for about 15 people . We did notice an area where it cooks faster than another area “hot spot” I’m fine with it now I know where it is .. We have used it twice so far And after the second time we used it we shut it off turned it back on and the burners weren’t turning on I’m not sure what the issue was . We thought it was the regulator piece it wasn’t catching the others on fire it was a small small flame, but then I turned it on about 15 min later and they all went on . We just filled up our propane so we knew we weren’t out of it . Not sure what happened . I really like the fact it came with a cover we didn’t have to purchase one .We can’t wait to continue our weekly meals for everyone.

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May 26, 2023
Reviewer name: Pamela
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Worth the price

Shipped timely. Packaging was good, no damage. Easy to put together but had trouble with some of the bolts stripping. Two of the bolts on the top that hold the side tables, had threads that were stripped so I had to go to the hardware store and buy better bolts. Thankfully a very easy fix.

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Sep 29, 2021
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Bad quality

Easy to assemble, yet product quality is lacking, tremendously. Once assembled, cleaned, and ready to season, I begin seasoning the top. While the flat top is heating, I watch the center of the flat top start caving in. All of my oil ran to the center where there is now a dip in the flat top. It's not so bad that I cant use it, but it's no longer a flat top. Now when scraping it clean with the provided scraper, it leaves that caved area for additional cleaning. You could literally see it caving as it was heating up. The metal is too soft and shouldn't have caved as it did. I think I will stick with a Blackstone.

Helpful?3V1SQ5JVYISN13615553252
reply from GrillinGal

We would love to get a little more feedback from you to better understand what all it going on. If you would reach out to our customer service team at 888-837-1380 or at customerservice@rankam.com