Customer reviews for Member's Mark 4-Burner Outdoor Gas Griddle forMember photos









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Verified Purchase
Black stone better watch out!
I rely heavily on reviews when I make purchases so I want to share my thoughts and experience. This is at least my third griddle purchase as I have one at home, the river house, on the pontoon, etc. This is by far my favorite model! This was appx $50 less expensive than its competitor and came with a cover which was very nice and unexpected. The assembly was very straightforward and I did 99% by myself until I needed 2 hands for just a couple of mins (and I have zero patience for this kind of stuff)! I loved that all the screws matched/you didn’t have 10,000 diff pieces of hardware you were trying to manage. The grease trap is the best design on the market! I will never go back to Blackstone and so far I could not be more pleased w this purchase!
Wow LAS! You sure seem like you know your griddling!!! Thank you so much for the awesome feedback and review!!!
Verified Purchase
Wish I bought this years ago!
This is the “do all” way to cook outside. Breakfast, lunch or dinner. Just be careful, high is hot. Leave it on low to safe gas and not burn food. Seared some filet mignon for two minutes on low on each side (used butter instead of oil) last night and it was perfection. Before you use it, make sure you read the instructions and season it with oil then google “hibachi accessories” to get the long spatulas, squirt bottles for water and oil, lid cover for steaming and the press and your all set. You don’t really need those items but my wife and I love this thing and we’re all in. I don’t even use my old grill anymore. Think about this, restaurants use flat tops for most of their cooking.
Thank you so much for your feedback, and awesome review!! We are so glad you are enjoying your Member's Mark griddle!
Verified Purchase
Works Great!
Upon delivery, griddle box looked like it had been dropped several times and was pretty beat up. Opening the box and unpacking the parts showed everything was ok although a lot of the styrofoam was broken. Assembly was easy except for the side tables where the holes didn't exactly align. First use was uneventful for both a breakfast cook of sausage, eggs and bacon then hotdogs and hamburgers. Only issue was with the drain pan. Seemed to not properly align and some of the grease missed the holding pan. Otherwise it works and looks great!
Verified Purchase
Great Sam'Stone
Great griddle works perfectly having the grease in the middle of cooktop instead of the rear is a game changer. As with all griddles there are a few hot and cold spots but this is common across every gas griddle on the market. Only real negative I have found is the cover it blows off easy with light to moderate wind exposing cooktop to rain and the elements.
Verified Purchase
Amazing griddle just what we needed.
This is just what we needed ! We love it works great. We cooked a ton of pancakes eggs and bacon was amazing second time we cooked French toast eggs and bacon each time was for about 15 people . We did notice an area where it cooks faster than another area “hot spot” I’m fine with it now I know where it is .. We have used it twice so far And after the second time we used it we shut it off turned it back on and the burners weren’t turning on I’m not sure what the issue was . We thought it was the regulator piece it wasn’t catching the others on fire it was a small small flame, but then I turned it on about 15 min later and they all went on . We just filled up our propane so we knew we weren’t out of it . Not sure what happened . I really like the fact it came with a cover we didn’t have to purchase one .We can’t wait to continue our weekly meals for everyone.
Verified Purchase
Pretty good value for the money any gets hot fast!
Most 4 burners are in the $300-$400 range, so for $199 shipped to my house for free it is a great deal with a few exceptions. Over I would give it a 7.5-8 out if 10! There are a few things below to watch for though. First, it is heavy and definitely a 2 person job. It took my adult son and I around 1.5 hours to put together start to finish (and we’re both pretty good at building things). I recommend using a screwdriver bit on a drill at a very low setting (chuck adjustment) so you don’t strip the screws - it will save you a lot of time. Second, when we seasoned the grill it made a mess the first time, there are definitely hot spots on the grill above the burners, there’s a trade off between the thickness of the cast iron - too thin you get hotspots and too thick you use too much energy to heat the cast iron. After the initial seasoning it seemed to work fine. My first cook after seasoning included bacon, and the coating of the bacon grease really seemed to help. You never want the top to get super dry or your “seasoning of the grill dried out”! This grill gets really hot, so be careful of burning you food because you may if you turn it to high (much better problem to have vs not getting hot enough). Finally, I would give the grill cover itself a 3 out of 10! They should have out better Velcro on it to keep it in place. There are a few small Velcro tabs on the inside and they don’t work well. They should have made the cover longer as well since it doesn’t protect the wheels and I’m afraid they’ll rust over time. We had a storm a few days after setting it up and despite using the Velcro it the cover still blew off. This caused water to settle on the top of the grill and filled up the oil drain box. If this happens, you need to completely dry the grill and then turn on for a few minutes so any water left evaporates - if you don’t soon after you get water on the grill it will most likely rust since it is cast iron (even if you have seasoned it)! My last piece of advice is only use it on days that you have time to let it completely cool down when done so you can cover it so it doesn’t get wet and rust. While this is a really good grill for the money overall, remember cast iron grills need more care than their much more expensive cousins - stainless steel grills. With a little care you won’t be disappointed!
Verified Purchase
A few notches below perfect
I love this grill, perfect size works well with a couple of small issues is why I am not giving it 5 stars. First off, thank you to the designers for using the same size screws even though in a few spots, I wish they had used longer screws. Especially the side trays keep getting loosened after a while. Love the extra storage shelf. I wish the side trays were foldable but not a big deal especially considering the price. The BIGGEST issue I have is with the loation of grease catcher. It is in a very bad location which means I have to be extra careful when using the entire grill surface cooking stir fry or the likes. It is very easy to drop pieces of food in the hole, I wish it was closer to the top or bottom rail. Also, what is up with the small size of back/side rails? Another concern, for whatever reason, the top two thirds or the grill heats up very nicely but the bottom does not. I have yet to figure out why that is. I cannot believe that is by design because I end up losing a third of the grill surface due to a lack of enough heat. Finally, I wish there was some method of marking temperature on the knobs or a built in (or separate) thermometer to get an idea of the surface temperature for cooking different foods. But obviously this is not a deal breaker. Despite the many seeming complaints, and for the price and function I would still very highly recommend this grill.
Verified Purchase
Nice price point but perhaps not worth it
The price on this griddle is just right but there are a few reasons I only give it 3 stars. Firstly, it lights inconsistently. Sometimes it lights first try, sometimes I give up after several attempts. It's gotten to the point where I currently light it manually through the hole in the side. I have purchased a battery operated igniter that I will use to replace the vastly inferior igniter it shipped with. The handles are flimsy. There were giant stickers on the shelves which had to be removed. It gets quite hot in the back as compared to the front. So it has seasoned quite nicely for the back 75% but the front 25% isn't seasoning as well. Time will tell. By the time I purchased the igniter and a hard cover I practically could have bought a Blackstone.
We would love to get a little more feedback from you to better understand what all it going on. If you would reach out to our customer service team at 888-837-1380 or at customerservice@rankam.com
Verified Purchase
Bad quality
Easy to assemble, yet product quality is lacking, tremendously. Once assembled, cleaned, and ready to season, I begin seasoning the top. While the flat top is heating, I watch the center of the flat top start caving in. All of my oil ran to the center where there is now a dip in the flat top. It's not so bad that I cant use it, but it's no longer a flat top. Now when scraping it clean with the provided scraper, it leaves that caved area for additional cleaning. You could literally see it caving as it was heating up. The metal is too soft and shouldn't have caved as it did. I think I will stick with a Blackstone.
We would love to get a little more feedback from you to better understand what all it going on. If you would reach out to our customer service team at 888-837-1380 or at customerservice@rankam.com
Verified Purchase
Delivery SO BAD!!
Delivery SO BAD!! Can not believe how this Christmas gift arrived to my boyfriend's house. Then Sam's Customer Service told me I had to wait to ship this one back before they would ship me another one. I shut that down immediately. Plus Member too!!