Upon delivery, griddle box looked like it had been dropped several times and was pretty beat up. Opening the box and unpacking the parts showed everything was ok although a lot of the styrofoam was broken. Assembly was easy except for the side tables where the holes didn't exactly align. First use was uneventful for both a breakfast cook of sausage, eggs and bacon then hotdogs and hamburgers. Only issue was with the drain pan. Seemed to not properly align and some of the grease missed the holding pan. Otherwise it works and looks great!

Great griddle! Got this for my birthday and made fajitas for her maiden voyage. Discovered some hot shots along the back half, but other than that, it cooked everything up great and has a large cooking surface. I'm excited to see what else I can do!

I love this grill, perfect size works well with a couple of small issues is why I am not giving it 5 stars. First off, thank you to the designers for using the same size screws even though in a few spots, I wish they had used longer screws. Especially the side trays keep getting loosened after a while. Love the extra storage shelf. I wish the side trays were foldable but not a big deal especially considering the price. The BIGGEST issue I have is with the loation of grease catcher. It is in a very bad location which means I have to be extra careful when using the entire grill surface cooking stir fry or the likes. It is very easy to drop pieces of food in the hole, I wish it was closer to the top or bottom rail. Also, what is up with the small size of back/side rails? Another concern, for whatever reason, the top two thirds or the grill heats up very nicely but the bottom does not. I have yet to figure out why that is. I cannot believe that is by design because I end up losing a third of the grill surface due to a lack of enough heat. Finally, I wish there was some method of marking temperature on the knobs or a built in (or separate) thermometer to get an idea of the surface temperature for cooking different foods. But obviously this is not a deal breaker. Despite the many seeming complaints, and for the price and function I would still very highly recommend this grill.

Delivery SO BAD!! Can not believe how this Christmas gift arrived to my boyfriend's house. Then Sam's Customer Service told me I had to wait to ship this one back before they would ship me another one. I shut that down immediately. Plus Member too!!

The price on this griddle is just right but there are a few reasons I only give it 3 stars. Firstly, it lights inconsistently. Sometimes it lights first try, sometimes I give up after several attempts. It's gotten to the point where I currently light it manually through the hole in the side. I have purchased a battery operated igniter that I will use to replace the vastly inferior igniter it shipped with. The handles are flimsy. There were giant stickers on the shelves which had to be removed. It gets quite hot in the back as compared to the front. So it has seasoned quite nicely for the back 75% but the front 25% isn't seasoning as well. Time will tell. By the time I purchased the igniter and a hard cover I practically could have bought a Blackstone.

This is just what we needed ! We love it works great. We cooked a ton of pancakes eggs and bacon was amazing second time we cooked French toast eggs and bacon each time was for about 15 people . We did notice an area where it cooks faster than another area “hot spot” I’m fine with it now I know where it is .. We have used it twice so far And after the second time we used it we shut it off turned it back on and the burners weren’t turning on I’m not sure what the issue was . We thought it was the regulator piece it wasn’t catching the others on fire it was a small small flame, but then I turned it on about 15 min later and they all went on . We just filled up our propane so we knew we weren’t out of it . Not sure what happened . I really like the fact it came with a cover we didn’t have to purchase one .We can’t wait to continue our weekly meals for everyone.

Fantastic Value for the price. Every bit as good as a Blackstone. For people saying the cover is not waterproof - I'm betting they built it and covered it without seasoning it, and humidity alone could rust it without being seasoned. My cover blew off in a storm and the cook top was completely flooded with water but it still did not rust because we seasoned it immediately and use it regularly. We had one small bent piece - easily fixed when assembling. We are now the hibachi masters of the neighborhood!

We are very happy with our Members Mark griddle. We have cooked steaks, fish, eggs, French toast, bacon, sausage, impossible burgers, hash brown potatoes, fajitas, veggies you name it we have grilled it! It keeps the splatter and mess out of the kitchen!! We like that the drain is in the front on this unit. The Blackstone griddle drain is in the back and food can fall into the drain unless you purchase a screen to block the food. I would have given this grill 5 stars if the side tables could be folded down.

Great product for the money. We use it a lot but have a few things that we wished were different. 1) The griddle needs to be thicker to prevent "bowing" when it gets hot so liquid stays in place. 2) I wish the side tables folded down. We didn't have enough room so we didn't install one shelf. 3) I wish the cover went to the ground (or at least covered the bottom shelf and gas tank) so the items down there don't get dusty and the propane wasn't out in the sun. Overall, we are happy with our purchase.

My Wife and I purchased this griddle for the homeless shelter in Phoenix since they were using charcoal and it wasn’t really doing what they needed done,This griddle opened the door for hamburgers,hot dogs,bacon and eggs,pancakes and much more.These people needed this to get alittle happiness in their life