We always aim to impress you with the consistent quality of Charmin Ultra Soft, so we're sorry for any disappointment with our new wavy perforations. We wouldn't expect this new innovation to impact your experience negatively, especially since our products go through so many quality checks to ensure they reach you in perfect condition. We'd like to make this right for you and also gather some information for our Quality Assurance Team. Please give us a call at 1 (800) 777-1410.