We're sorry to hear that this was your experience, as we have many quality checks in place to ensure that our Ultra Soft reaches you in the best possible condition. We'd like to look into this further for you, so please give us a call at (800) 777-1410 when you have a moment.

Our Quality Team Works hard to ensure these always leave our facilities in only the best condition and we’re sorry to hear about these tubes, Kirsten. We appreciate you reaching out and would like learn more to see how we can further assist you. Please give us a call Monday through Friday, between the hours of 9:00am to 6:00pm EST, at 1-800-777-1410 to see how we can help. -The Charmin Team

We're beary sorry to hear this, Judy, as our rolls go through extensive quality testing to try to ensure you receive them in perfect condition. We'd like to learn more and do our best to make things right. Please give us a call at (800) 777-1410.

You should always expect the highest quality from Charmin, Donna. We’re sorry to hear this because we have many quality checks in place to make sure every product reaches you in perfect condition. We’ll be sure to share your thoughts in our report to our Quality Team and feel free to reach out to us if you’d like to share more. -The Charmin Team

We have a number of quality checks to ensure this tear with ease, so we're sorry to hear you feel this way about the perforations. We'd like to make sure you get the best, as well as share your experience with our Quality Team.