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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll
4.7 out of 5 stars
stars14.4K ratings6,236 reviews
  1. 5 stars83% (12K)
  2. 4 stars9% (1,262)
  3. 3 stars3% (449)
  4. 2 stars2% (277)
  5. 1 star3% (502)

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Showing 341-350 of 6,236 reviews
Jan 4, 2024
Rodney
5 out of 5 stars review

Verified Purchase

Great service

Fast and efficient service delivered right to my door.

Helpful?22BGAL331U3T13615453039
Jan 31, 2025
Disappointed
1 out of 5 stars review

Verified Purchase

Booo to lies

I saw no advertised discounts on my purchase receipt!

Helpful?22BGAL331U3T13615453039
reply from Charmin

For discounts that were advertised by the retailer, please contact Sam's Club directly at 1-888-746-7726.

Jan 28, 2024
Number ONE
2 out of 5 stars review

Verified Purchase

Economic Ruins

The tissue is still soft and absorbent but the prices have gone through the roof.

Helpful?22BGAL331U3T13615453039
May 27, 2024
Bec K
5 out of 5 stars review

Verified Purchase

Softest Ever and tears perfectly every time.

Softest TP we’ve ever tried. I will never buy anything else.

Helpful?22BGAL331U3T13615453039
Jun 30, 2024
JD
3 out of 5 stars review

Verified Purchase

Not as soft

Not as soft as the mega size I bought at WalMart.

Helpful?22BGAL331U3T13615453039
reply from Charmin

The only difference between Charmin Ultra Soft at Walmart versus Charmin Ultra Soft at Sam's Club should be the size you noted. We're sorry to learn the feel of the rolls wasn't at the standard you, and we, expect. Because our Quality Team makes sure every roll meets our standards, we're so BEARy sorry to learn about this. It's possible Baby Bear Dylan, who likes to hang out at the factory, may have moved your pack from the discard pile to the shipping one. It's our pleasure to help you get the results you expect from every purchase, give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 777-1410.

Sep 11, 2024
Jax
1 out of 5 stars review

Verified Purchase

Skimping on product

More narrow than other stores

Helpful?22BGAL331U3T13615453039
reply from Charmin

Sorry you feel this way about your purchase, Jax. It may help to know that our mega size (3.92 x 4 inches) is our standard size and is available at all retailers. If you're looking for a wider size, we do offer one called jumbo that is available at bulk retailers. We hope this helps!

Aug 28, 2024
Lorretta
1 out of 5 stars review

Verified Purchase

Buy the red bag instead

The toilet papers too thin fingers go right through it

Helpful?22BGAL331U3T13615453039
reply from Charmin

Loretta, we're so sorry to hear our Ultra Soft is too thin, and would like to help. Please know, we have many quality checks in place to ensure only the best products reach you. If you prefer a stronger toilet paper, we recommend giving our Ultra Strong a try. So that we can help you further, please give us a call at (800) 777-1410.

Nov 6, 2024
Bruce Crouch
1 out of 5 stars review

Verified Purchase

Won't be buying again

1/2 narrower than old paper. Feels like single ply. Very thin.

Helpful?22BGAL331U3T13615453039
reply from Charmin

Bruce,We want you to enjoy the go with Charmin, and we're very sorry to hear that wasn't the case with your latest Charmin Ultra Soft purchase. We have many quality strict quality controls in place to ensure our beary best and softest 2 ply rolls reach you., and we'd really like to see how we an help to get you back to the Charmin you know and love. Please call us at 1-800-777-1410 Monday - Friday 9AM-6PM, so we can help further.

Aug 12, 2024
BEANIES
5 out of 5 stars review

Verified Purchase

CHARMIN

ALWAYS USE THIS TOILET PAPER BEST FOR SEPTIC SYSTEMS

Helpful?22BGAL331U3T13615453039
Feb 22, 2025
Kathi Spence
5 out of 5 stars review

Verified Purchase

Quality and good price

Soft to the touch and a good buy. Been using Charmin for over 30 years.

Helpful?22BGAL331U3T13615453039