Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll
4.7 out of 5 stars
stars
14.5K ratings6,245 reviews
  1. 5 stars83% (12K)
  2. 4 stars9% (1,263)
  3. 3 stars3% (449)
  4. 2 stars2% (279)
  5. 1 star3% (503)

Member photos

  • +39 images
Sort by |
Showing 201-210 of 6,245 reviews
Nov 21, 2025
RALPH
1 out of 5 stars
1 out of 5 stars review

charmin has been cutting quality, its obvious!! Its time, they were the top quality for awhile now its time for a competitor to step in, charmin is sending a message to its customers and we need to reply by not buying their products!

Helpful?22BGAL331U3T13615453039
Nov 25, 2025
anthonyg166_9031
5 out of 5 stars
5 out of 5 stars review

The only brand I buy

What can you say about your favorite toilet paper. I love that it comes in these extra large rolls, and that they made them easier to tear off. I always go with soft over attenuator some reason, but soft always seems durable enough.

Review from influenster.com
Helpful?22BGAL331U3T13615453039
Nov 12, 2025
sabrinap340_4160
5 out of 5 stars
5 out of 5 stars review

Soft and durable!

Definitely my favorite TP! Super soft and absorbent! Great for your behind, doesn't leave you raw like some TP! Light weight as well, making it easy to use!

Review from influenster.com
Helpful?22BGAL331U3T13615453039
Apr 5, 2024
David
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Clean & Perfect Wipes Every Time

THE Best toilet paper ever. If you want a clean wipe, and a comfortable one at that, you can't beat Charmin Ultra Soft. Butt, what's with the swirly thing where you tear it off? Was that really necessary? I don't think so.

Helpful?22BGAL331U3T13615453039
Jul 7, 2024
azrevs
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Best so far.

Best of the Charmin we've used. Much better than the older version that left dust all over when you would pull the sheets apart, yet still as soft and strong.

Helpful?22BGAL331U3T13615453039
Jun 23, 2024
amoore007
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

it fit !

We were concerned about getting this in the cabinet. It's the only brand of paper my wife wants. It's 40 plus years now. Anyway, I was able to fit it all in the regular location. This results in a savings above the local market. Yeah.

Helpful?22BGAL331U3T13615453039
Feb 5, 2024
Nan
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Charming new design

I am still trying to figure out why they changed the tear perforation to a ragged edge? I find it wasteful as it doesn’t always tear off in a clean piece

Helpful?22BGAL331U3T13615453039
reply from Charmin

We're sorry you did not like the new edge design, Nan. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can help you further, please call us at (800) 777-1410 from 9 AM to 6 PM EST Monday through Friday.

Aug 13, 2024
Marcus
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice product but…

Nice size roll but leaves a lot of residual fibers behind on skin and around the general area of use. It leads to a fair bit more dusting. The substrate binding can be improved.

Helpful?22BGAL331U3T13615453039
reply from Charmin

We're sorry your recent purchase of Charmin Ultra Soft had more lint than we’d expect, Marcus. We appreciate you letting us know so we can share the details you provided with our Quality Team. It may help to know the softness of the paper is directly related to the amount of lint -- the softer the paper, the more lint there may be. Therefore, lint can build up in the manufacturing line during the paper-making process, and we shut down the lines regularly to remove excess lint. Since you're dissatisfied with the amount of lint on Charmin Ultra Soft, we recommend you give Charmin Ultra Strong a try. Thanks again for reaching out, and please feel free to give us a call at (800) 777-1410 for more help.

Oct 21, 2025
RoughMix
1 out of 5 stars
1 out of 5 stars review

Garbage

This so-called “Ultra Soft” is crap. Quality definitely went WAY downhill. I guess anything to save a buck charge more and skimp on quality. Crying shame.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Aug 23, 2024
JD
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Disappointed

Until coming to Sams we used Charmin. We only bought Charmin this time because the Member Mark brand was out of stock. The Charmin we bought was not as strong or soft as I remember.

Helpful?22BGAL331U3T13615453039
reply from Charmin

We're sorry you aren't happy with your recent Charmin Ultra Soft Toilet Paper, JD. All of our Charmin products are made using the highest quality standards and we check the quality of our products many times during the manufacturing process. We want you to receive Charmin in its best possible condition; however, there is still a possibility that the product may not be up to standard. So we can help you further, please call us at (800) 777-1410 Monday through Friday, from 9 AM to 6 PM EST.