Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll

Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll for

Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll

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4.7 out of 5 stars

stars14.4K ratings6,236 reviews

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Showing 201-210 of 6,236 reviews

Oct 14, 2024

5 out of 5 stars review

Verified Purchase

Charmin

Absolutely love the new design on the sheets. The way they tear makes it so easy. The paper is still soft and gentle. Nice job Charmin

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Nov 28, 2023

1 out of 5 stars review

Verified Purchase

What happened?

Nothing like the original Charmin Ultra Soft. Thin. Frayed rolls. Very disappointing for a name brand.

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reply from Charmin

Your satisfaction is incredibly important to us, and we're sorry to learn you've had the experience you've described. Our Quality Team works diligently, so that every Charmin Ultra Soft Roll will be at the standard we both expect. Today's pack should bring you as much happiness as your last, and we'd be happy to talk further with you about this. We're here Mondays through Fridays, from 9 AM to 6 PM, EST, at 1 (800) 777-1410.

Mar 6, 2025

Peppercorn

5 out of 5 stars review

Verified Purchase

Like the TV ad. Everybody goes why not enjoy the

The wiggly tear really simplified the mechanics. We've used Charmin products since the days of Mister Whipple.

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Oct 13, 2024

Lucky One

1 out of 5 stars review

Verified Purchase

Not what it used to be

Not what it used to be. Doesn't tear off even and gets shreds of paper and dust on floor. Not softer than other brands, including Sams.

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reply from Charmin

We're sorry to hear that a loyal Charmin fan like you has had this experience, as our TP goes through many quality checks to ensure that you can use it with ease. As well, we've put a lot of thought into the design of our Ultra Soft, and our new Smooth Tear perforation is designed to provide improved dispensing while leaving behind a clean edge. Your comments will be passed along to our team, and we'd be happy to look into this further for you. When you have a chance, please give us a call at (800) 777-1410.

Dec 14, 2023

Pug

1 out of 5 stars review

Verified Purchase

New Charmin aims at Company's bottom line!

New design not good. Likely designed to generate extra usage (sheets bigger), doesn't tear cleanly and doesn't seem as soft.

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reply from Charmin

We understand your frustration and are sorry your tissue isn't tearing correctly at the perforations. Our new Ultra Soft Rolls upgraded to the Smooth Tear scalloped edges to make enjoying the go more convenient, and we regularly shut down our manufacturing lines to ensure you receive the best quality. We're so beary sorry this wasn't the case. Hearing from loyal consumers like you means a lot to us, and we'd like to discuss your experience further so we can fix this. Call us at 1-800-777-1410, M - F, 9 a.m. to 6 p.m. EST, and we'll gladly assist you further.

Aug 18, 2024

Denise Hussey

1 out of 5 stars review

Verified Purchase

Ridiculous change

I will never buy this product again. What is up with the curves on the cut? It does tear properly. And I don't need a lacey curtain, I want quality tp. This is a ridiculous idea! SMH

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reply from Charmin

We’re sorry to hear you're not enjoying our new Smooth Tear, Denise! Please know we thoroughly test our products to ensure they reach you in the best condition. We recommend trying our other versions of Charmin such as Ultra Strong or Ultra Gentle as they will have the straight perforations you are missing. Our team would like to learn more about your experience. When you have a moment, please give us a call at (800) 777-1410 Monday-Friday 9 AM - 6 PM EST.

Aug 12, 2024

Manon57

2 out of 5 stars review

Verified Purchase

Not what it used to be!!

Why is the Charmin sold at Sam’s club narrower than it used to be and narrower than the other big warehouse’s Carmin??!! Awful. I’ll have to shop for TP at the competitor.

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reply from Charmin

We aim to impress you with our many roll size options and are sorry for any frustration with the ones available at your local Sam's Club store. Your satisfaction means a lot to us and we're happy to help more. We encourage you to give us a call at (800) 777-1410 so that we can do so best.

Oct 12, 2024

Omar Gosh

4 out of 5 stars review

Verified Purchase

Super Mega Rolls are Fake

Charmin Mega rolls have 237 sheets. Super Mega rolls have 241 sheets. Read the labels. Do the seven-sheet difference math. Read the price tag in your normal grocery store. At Sam’s Club, it doesn’t really matter.

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Jan 22, 2024

Barb

3 out of 5 stars review

Verified Purchase

To expensive

Charmin Ultra soft is good toilet paper but compared to Members only it’s about the same softness but Members only is about $5.00 cheaper so I will be going back to Members Only toilet paper

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Sep 4, 2024

David

5 out of 5 stars review

Verified Purchase

Review

Your email subject line says to give them the “scoop” No scoop needed with this product, just a wipe or two is all that is…. Thanks for a great product!..

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