Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll

Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll for

Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll

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4.7 out of 5 stars

stars14.4K ratings6,236 reviews

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Showing 211-220 of 6,236 reviews

Jan 22, 2024

Barb

3 out of 5 stars review

Verified Purchase

To expensive

Charmin Ultra soft is good toilet paper but compared to Members only it’s about the same softness but Members only is about $5.00 cheaper so I will be going back to Members Only toilet paper

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Feb 28, 2024

Apianonana

5 out of 5 stars review

Verified Purchase

Great toilet paper

Soft yet sturdy. I have been using this toilet tissue for years and when Covid hit I couldn't get it and had to use another brand. My husband noticed the difference and asked me to go back to using Charmin Ultra Soft.

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Feb 5, 2024

Mar

4 out of 5 stars review

Verified Purchase

Does new Curvy ends = increased cost/less paper ?

Our family loves this toilet paper but feel it was unnecessary to add the curvy tear perforations especially if it means increased cost for less paper. The paper was perfect before.

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Jan 24, 2024

Unhappy

1 out of 5 stars review

Verified Purchase

Skimpy skimpy skimpy

We have been buying charmin for many years and was extremely disappointed with the new packaging as the rolls are approximately 1” narrower now, not happy at all

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reply from Charmin

We work continuously to deliver high-quality products our consumers will trust to enjoy the go, all while seeing an increase in commodity cost ourselves, and we're sorry you aren't pleased with your recent Charmin purchases. We incorporate innovative technologies that increase the absorbency, strength, flushability, and product superiority of our TP to provide more delightful experiences, so you use fewer sheets, and with these innovations, we take a nominal number of sheets off the roll to limit price increases. Hearing from consumers like you means a lot to us, and we're sharing your message with marketing. If you'd like to discuss this further, call us at 1-800-777-1410, M - F, 9 a.m. to 6 p.m. EST.

Nov 18, 2024

Mark

4 out of 5 stars review

Verified Purchase

Charming ultra soft

We love charmin ultra soft but usually when we buy the packs at Sam’s at least some of them are squished really bad and don’t spin off the holder well.

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Dec 27, 2023

1 out of 5 stars review

Verified Purchase

Terrible perforations

Long time use of this brand but recent perforations (especially wavy type) are a total failure; none existence on some rolls while others are only partially perforated.

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reply from Charmin

We understand your frustration and are sorry your TP isn't tearing at the perforations. Our new Ultra Soft Rolls include Smooth Tear technology to give you less hassle while you enjoy the go, and we're so beary sorry this wasn't the case. Our manufacturing lines are shut down regularly to ensure all the mechanics are working so your product is in perfect condition, and we'd like to discuss your experience further so we can fix this and help with your purchase. Call us at 1-800-777-1410, M - F, 9 a.m. to 6 p.m. EST, and we'll gladly assist you further.

Feb 9, 2025

DLB

2 out of 5 stars review

Verified Purchase

So So

Does not tear evenly between sheets, quality of paper is not the best when considering the price being charged for this product. Over $30 per package is very high.

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reply from Charmin

We want to roll out smoothly and dispense with ease, and we're sorry to hear that's not what you've experienced. Quality is important to us, and we truly want you to only receive our best. This is why we have strict quality controls in place that check all our products before they roll out. We'd really like to see how we can help get you back to enjoying the go with Charmin again. Please call us at 1-800-777-1410 between the hours of 9am-6pm Monday-Friday, so we can assist further.

Jan 20, 2025

Rod

2 out of 5 stars review

Verified Purchase

Much poorer quality than Sam’s brand

Purchase because of a sale/discount price but quickly realized that this brand is inferior to the Sam’s brand I normally purchase. Length of tissue is shorter, quality of tissue is poorer. Stick with the Sam’s brand

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reply from Charmin

We're sorry to hear that you feel this way, since Charmin does go through strict quality checks to ensure that each roll reaches you in the best possible condition. So that we can learn more, please give us a call at (800) 777-1410 when you can.

May 4, 2025

Melissa S

2 out of 5 stars review

Verified Purchase

Small rolls

Smaller than usual rolls. Any other place you buy Charmin, the rolls are wider and larger. These rolls are petite in every direction. Won't be buying this brand from Sam's club again.

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reply from Charmin

We're sorry for your disappointment with our Extra Mega Roll size, Melissa, and we've shared your feedback with the rest of our team. We offer a variety of roll sizes to please many preferences, and we're happy to help you find your perfect match. Please give us a call at (800) 777-1410 so we can help you best.

Apr 5, 2024

Carolyn

5 out of 5 stars review

Verified Purchase

Charmin is the BEST!

What can I say? Charmin proves itself over and over again. The two ply soft paper leaves one clean and dry. Anytime I've had to get another brand it's usually scratchy made with cheap paper. Charmin is definitely my go-to.

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