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Customer reviews for Shark Matrix 2-in-1 Robot Vacuum and Mop 30 Day Dock for
Shark Matrix 2-in-1 Robot Vacuum and Mop 30 Day Dock
3.9 out of 5 stars
stars187 ratings116 reviews
  1. 5 stars56% (105)
  2. 4 stars15% (28)
  3. 3 stars9% (16)
  4. 2 stars5% (9)
  5. 1 star16% (29)

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Showing 61-70 of 116 reviews
Dec 26, 2024
Willie
4 out of 5 stars review

Verified Purchase

Christmas present

It was a Christmas gift so haven’t had a chance to use it yet

Helpful?53SVV3KZ04ON13615403755
Nov 27, 2024
Jack
1 out of 5 stars review

Bad Buy

Mapped multiple times (horrible mapping) got stuck on nothing 😑 not sucking nor mopping

Helpful?53SVV3KZ04ON13615403755
reply from SharkNinja Product Expert

Hello. Thank you for your time in providing feedback. We sincerely apologize that your Robot vacuum is not working as intended. Please contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you.Kind regards,Shark Clean

Sep 23, 2023
crystalc3eba
5 out of 5 stars review

Powerful robotic vacuum

[This review was collected as part of a promotion.] I absolutely love this thing. It is definitely a must if you have inside pets. I run it daily and it keeps my carpets and laminate free of dog hair. It is quiet and yet powerful. It also has a mop function that works wonders. The app is easy to use and set up was simple. I would definitely recommend it to others!

Review from influenster.com
Helpful?53SVV3KZ04ON13615403755
Sep 20, 2023
Anonymous
5 out of 5 stars review

Smart

[This review was collected as part of a promotion.] This vacuum works great. Daily cleaning and clean floors are important to me and with a baby it was very difficult. This robot vacuum is exactly what I needed. It saves me a lot of time and energy! I can say that It does not make much noise yet,cleans the floor quite well. It is also very good at avoiding excess items on the floor. I totally love this self-cleaning vacuum!

Review from influenster.com
Helpful?53SVV3KZ04ON13615403755
Sep 27, 2023
trc
5 out of 5 stars review

Best Little Housekeeper

[This review was collected as part of a promotion.] I love my Shark 2-in-1 robot vacuum. It is so easy to fill it up and let it sweep and mop at the same time between my more intensive cleaning sessions to help keep my house maintained throughout busy weeks. The only thing I would change is a way to use just the vacuum feature without having to change the attachment, but I understand that the machine can’t just vacuum with the mop pad intact. Overall, I would definitely recommend!

Review from influenster.com
Helpful?53SVV3KZ04ON13615403755
Sep 17, 2023
kstrobe88
4 out of 5 stars review

Robot vacuum and mop cleaner

[This review was collected as part of a promotion.] I received this product complementary of Influenster in exchange for my honest review. The Shark Matrix 2-in-1 robot vaccum does great job mapping the floor and vaccums both hard surfaces and carpet thoroughly and self empties afterwards. It has an attachment to mop the floor and comes with cleaning solution. The mop function works well and doesn't leave any streaks on the hard floor surfaces. The only issue with mopping is it sometimes goes on to the carpet based on how the carpet floor layout is in my house, but i quickly make sure to move it back to the hard surface. It is configured and scheduled via an app, which means you can have it clean while you are asleep or out and about, and it is much quieter than other robot vacuums I've owned in the past. Overall, it does a great job cleaning and I would definitly recommend it.

Review from influenster.com
Helpful?53SVV3KZ04ON13615403755
Jan 7, 2025
Lasagna Lover
5 out of 5 stars review

null

My husband purchased this baby shark for me cause i had back surgery and im very pleased. I had issues trying to understand how it worked because this is my first robot. I called the support team and they helped me so much to better understand it. Now, its a breeze to sweep our house. I have not mopped with it yet to say how well it does.

Helpful?53SVV3KZ04ON13615403755
Sep 27, 2023
jesusp6
5 out of 5 stars review

Mops and vacuums

[This review was collected as part of a promotion.] This Shark 2&1 is great! Unboxing and setup are easy. As long as you follow the directions, the app is easy to set up. You can also control the shark from the app on your phone. The shark even communicates with you! The shark maps out each room and cleans what area it needs to clean. I use the mopping feature for my kitchen area and Vacuum the carpet area of my house. The shark tells you when the battery is low and when to empty the reservoir. Im very happy with this vacuum

Review from influenster.com
Helpful?53SVV3KZ04ON13615403755
Sep 18, 2023
tupperseller
5 out of 5 stars review

Powerful

[This review was collected as part of a promotion.] Thank you Influenster and shark for allowing me to receive the shark Matrix for my honest review and I honestly don’t know how I have done without one it is a powerful vacuum that saves you time and money no more bags I spend my time not vacuuming and doing other things while it does all the dirty work. To say I am amazed at how well and how deep it cleans not only hardwood floors but my carpet is amazing, I have two dogs and I could not get over how much it picked up and emptied into the canister at them end of cleaning even my hand held expensive vacuum never found all that. And the mopping what can I say amazing I will never go without a Shark Matrix again.

Review from influenster.com
Helpful?53SVV3KZ04ON13615403755
Oct 12, 2023
isaiahs6
5 out of 5 stars review

Like having a roommate that cleans but never makes a mess.

[This review was collected as part of a promotion.] The performance of this vacuum is great and I can’t complain. Does a great job with cleaning and makes it so I only have to do minor things? It is very quiet and easy to set up. I have it clean while I am sleeping and it doesn’t bother me at all. Also the ease to use the app to run it makes it easy to clean when I’m not home. Can do both dry and wet cleaning to keep the floors looking very clean.

Review from influenster.com
Helpful?53SVV3KZ04ON13615403755