Terrible, got it on sale both times and both times both sharks gave me errors back to back. Error 6 and error 9. I would not recommend this at all. I don’t know if it’s cuz the 2in1 or what. But this was a horrible purchase.

I am usually a huge shark fan, but this product is terrible. i bought it at sam's and brought it home and it did not work and I could not get it connected to my network. i contacted customer support in the send me a new one. here we are, 11 months later, and this one is no longer working. when I call customer support, they said, my warranty is over and I would have to buy a new one. i think it's terrible customer service in this product is horrible. DO MOT BUY

Works great!

Works fantastic

Love it!

When works takes longer to make it run than mopping and vacuuming combined. Was able to map and vacuum ONCE since then it will no longer charge or dock with the vacuum attachment on. Mopping has been horrible after setting up the carpet zones it still travels on them and mops. Constantly gets stuck in area where there is no reason for it. Wish I had purchased the model above it as this one is junk.

I feel misled and robbed by Shark and Sams. We have mapped it several times. It mops my area rug but not the hard floor around it. Some days it only mops the kitchen. I really hate the fact you have to change the head to mop. I wanted a self sufficient machine. This is not what I got. I have to clean the self cleaning brush of pet hair several times per week. It leaves hair clumps from my Golden Retriever here and there. I can get my regular shark out after it vacuums my house and fill the tank from my living room area rug it barely make a pass over. It also chases my kids down or myself and It hurts. It does not vacuum under any of my furniture not even my dining table. Vacuums up to it spins and leaves the room. Buy a rumba or just save your money and use a shark corded vacuum. I vacuum my house myself % days or more a week after the shark is done and docked itself. Once it vacuums my modest size home, it doesn't have enough battery to mop and by the time it is charged to mop, I have to use the old fashioned shark. Worst $500 I ever spent. I think Sams need to take it back or Shark needs to fix this crazy thing. I am buying all my adult children a different brand for Christmas. I love past Shark products .Now I will never buy anything with the Shark name on it. Your engineers dropped the ball on this one

We have had this for awhile, but it never quite worked correctly. I finally sat down and reset and deleted it and re-added it to the app. It worked for maybe 2 weeks, but all of a sudden it says that the brush roll is stuck. I have taken the brush roll out many of times and cleaned it, even resorting to using canned air to get all the little particles and still nothing. Its absolutely ridiculous. We will be returning it.

I have used this twice so far and I love it.

Not self empty for the mob option but very good for the vacuum and self empty with bag less