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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,100 ratings1,064 reviews
  1. 5 stars72% (792)
  2. 4 stars16% (171)
  3. 3 stars7% (79)
  4. 2 stars2% (27)
  5. 1 star3% (31)

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Showing 721-730 of 1,064 reviews
Aug 20, 2022
Reviewer name: Tiradodee10
5 out of 5 stars
5 out of 5 stars review

Great customer service

I let my little guy pick out his own lunchbox this school year and he choose the bentgo box. He absolutely loves all of the different compartments for different snacks. It is very convenient and perfectly portioned for my picky eater, i also love the icepack, he eats lunch at 1045am so it works well for him.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Nov 3, 2022
Reviewer name: Mom_who_loves_bentgo
5 out of 5 stars
5 out of 5 stars review

The best lunchbox that will keep your food cold

I always wanted to have a lunchbox (bento style) that will keep my kid’s food (like hummus, cheese, avocado, etc) cold and fresh for hours till they eat at lunch, this is definitely the best one you can find that will do that! The portions inside are good, easy to open and the size is perfect for their lunch boxes! Will highly recommend!!!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Apr 10, 2023
Reviewer name: CEAR
5 out of 5 stars
5 out of 5 stars review

Great Customer Service/Lunch Box

Bought the chill lunch box after enjoying the original one that was given as a gift. When the original started to leak, I called customer service and they agreed to replace it with another chill box since we liked it so much! The chill lunch box is sleek and colors are vibrant. It's great that it can be used with or without the ice pack

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Nov 17, 2023
Reviewer name: Rain
5 out of 5 stars
5 out of 5 stars review

Keeps the food fresh

I tried different bento box that durable for my 5 year old kindergarten this is the only one that she brought home from school that didn't break after her day of school. She always breaks her other bento box so easily and this is easy for my 5 year old to open and close the lunch box by herself.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
May 3, 2022
Reviewer name: MHL1
5 out of 5 stars
5 out of 5 stars review

No more mess!

Bought this for my toddler who is in daycare. I have to say, I love the chill insert and the mess free compartments. I keeps all the food separate and is very easy to clean. I did some digging prior to buying And at this point don’t regret spending the money. With a all the positive reviews and warranty attached to this, it was a no brained. Very happy with the product thus far! Thank you Bentgo!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Sep 22, 2021
Reviewer name: Erica26
5 out of 5 stars
5 out of 5 stars review

My kid loves it!

My preschooler loves it! I thought it would be so convenient to have the lunchbox attached to the bookbag. Unfortunately, her school doesn't permit her to carry her bookbag to the cafeteria. Which defeated the purpose of this particular bookbag. However, she still loves it so we had to purchase the lunch bag to match the bookbag. Not the company's fault just her schools policy. I had a small problem with shipping but the customer service is OUTSTANDING!!!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 25, 2022
Reviewer name: Britt126
3 out of 5 stars
3 out of 5 stars review

Britt

I really loved the idea of this lunch box to keep my kids food cold at school. Unfortunately it’s too heavy for a kindergartner to put in his backpack. So it will be back to using ice packs for us. For family trips it will be great but not for walking bravely into the classroom.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 7, 2024
Reviewer name: Natalia3
3 out of 5 stars
3 out of 5 stars review

Good product but grew mold

We bough 2 of the same Bentgo boxes for our daughters to use for school lunches. We loved how much space there was and how durable they were. The girls would drop their lunchboxes several times during the day and these withstood it all. Unfortunately, towards the end of the school year we started to notice some mold growing on the seal of the lid and on the corners of the container itself. We have NEVER washed the lunch boxes in the dishwasher, ALWAYS hand wash and when storing them away we would make sure they were completely dry to not trap any moisture. We stopped using them for health reasons but would still buy the product again, which we did the following school year but THOSE Bentgo boxes unfortunately would stop being able to stay shut about halfway during the school year.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi Natalia, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Oct 5, 2023
Reviewer name: Shishu
2 out of 5 stars
2 out of 5 stars review

A little leaky

I was so excited to have the ice pack a part of the lunch box & also the great size of the compartments. However, the seal is not as good on this one as the original. Every time I use for yogurt, it leaks. Usually it does stay contained within in outer shell/lunchbox, but leaks from the compartment to the outer edge. I bought two chill boxes & they both leak. I’ve used the original for year & never had this problem, so was disappointed this one didn’t work as well

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from CS

Hi Shishu, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Aug 10, 2023
Reviewer name: Amazing lunch box
5 out of 5 stars
5 out of 5 stars review

Amazing lunch box

This lunchbox is great for my toddler. It’s really nice to be able to put his lunchbox in her backpack without having the need of an additional lunch box on the side. It’s a little bit heavy with the ice pack, but my child only 3. Also she had a little bit of trouble opening the clasp on the box by herself. Otherwise, I am happy with this purchase. I really like to bring it for snacks to the park, and to Disney World. It keeps everything cold all day.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858