We had bentgo lunch box for years and loved it so purchased chilled box too. After for a while the hinge broke but the customer service offer the replacement. They stand by their product. Chilled box is great for summer and for cold lunch. Love the sectional which encourage to put variety of foods also love the design/color too. I wish it’s a little bit lighter for little one to carry in the lunchbox. We loved so much bought 3 different kind of bentgo boxes!

Love these chill boxes for easy morning lunch prep with the freezer pack ready to go! The spaces are perfect size for a sandwich, fruit, pretzels/goldfish, and a treat. Or at least that’s how I use it and it takes the guesswork out of “what to send for lunch?” on early mornings! Customer service was so quick to work with too when we had a latch snap.

I like the concept of this lunch box. However, you do have to leave the bottom ice pack in the freezer for overnight in order for food to stay cool but doesn’t stay cool long enough. It is a bit heavy for my child to carry. I do wish they had this concept for a snack box size, it would be easier for little ones.

We bought this lunch box a year ago and the latch stopped working. Contacted customer service and received a quick response from a representative named Scott. Scott was so helpful and understanding! He offered to replace our lunch box and send it to us promptly. We are grateful to bentgo for excellent customer service!

This is my daughters 3rd Bentgo box! Doesn’t leak and keeps everything put, great for picky eaters cause you can do a variety of their fav foods! Switched to the chill one since the compartments are larger since she’s getting older! I had to contact customer support, they were quick to get back to me with excellent customer service! great product and great company! Definitely worth it!

I purchased the chill lunch box about a year ago from my toddler. He uses it daily at daycare and it has been great! He likes that he can open it himself and each food has its own spot. The freezer pack is perfect to keep his lunch cold because the daycare doesn’t refrigerate lunches for the kids. I would highly recommend this product.

This lunchbox is a lifesaver. I hate making my kids lunches. This school year they asked for a Bentgo box so I decided to give them a try. My kids love preparing their lunch. Everything is in one box, all I have to do is throw it in their lunch bag and we are out the door. These boxes are such a time saver!

I recently purchased a two pack of the green/navy ice pack kid boxes. Although the ice pack is an amazing idea, I feel that there is a major design flaw. With both of my boxes the inner compartment (Ice pack and lunch tray) do not clip securely into the outer box. We have a few bentgo boxes without ice packs and these always click in and never move around. I feel that this is because the lunch tray in the ice pack model is much thinner than in the original bentgo boxes and can bend and therefore pop out easily. The fact that things do not stay clicked in also makes securing the lunch box closed challenging. The latch also pops open super easily. On a few occasions my daughter’s lunch has ended up all over her back pack which as you can imagine is very stressful for a kindergartener. We have never had these concerns with our other bentgo boxes. Maybe with older kids these concerns would not be a problem. But for a 3 and 5 year old these concerns are difficult to overcome. I really wanted to love the ice pack boxes but given my many concerns the convenience is just not worth it. The orginal Bentgo lunch box is far better quality in my opinion. Customer service was great! They understood my concerns and rectified the situation quickly.

[This review was collected as part of a promotion.] We love Bentgo lunch boxes. These are so great for kids going to school, at home lunches, in the car snack or lunch idea, daycares and picnics! The Bentgo lunch box holds plenty of food and snacks for younger kiddos. There’s enough room for a whole sandwich, fruits veggies and snacks. My daughter took hers to lunch this week and she fit a sandwich, yogurt, carrots, dip, crackers and strawberries. I love that the Bentgo is spill proof so taking the yogurt made me feel good! It has rubber edges so if the kids drop it, it won’t break! So great for kids. I absolutely love the removable ice tray. It kept her lunch cold until lunch time. I also love that it’s dishwasher and microwave safe! So great and easy to clean and take care of. Definitely a must purchase for any family with kids or even adults taking there lunch to work!

I called them about an issue I was having with the backpack and was hoping to find a replacement piece (I've already had the backpack for over a year). And instead, they offered to send me a brand new one! The backpack is great! Lots of storage and very easy to clean. Having a separate, insulated area for food makes it very convenient and different from the others. I will continue ordering from Bentgo.