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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,073 ratings1,037 reviews
  1. 5 stars73% (779)
  2. 4 stars15% (166)
  3. 3 stars7% (75)
  4. 2 stars3% (27)
  5. 1 star2% (26)

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Showing 711-720 of 1,037 reviews
Apr 19, 2023
Alee
3 out of 5 stars review

Love some product but not the bentgo chill box

We have use bentgo lunch box for a few years. We recently switch to the bentgo chill and I am not satisfy with the quality of the product. The closing bottom stop working on one of them and it can not be use anymore. I think the idea is great but it needs some changes in design. Also, it can not open completely and it is harder to wash. I will recommend bentgo products but not the chill lunch box.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from CS

Hi Anny, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Mar 13, 2023
Jessica
5 out of 5 stars review

Best bento box ever!

We have had this for almost 2 years and it is by far the best bento box. I was using a knock off for myself before purchasing for my daughter and once I saw the quality of this I got myself the adult bento box (for eating lunch on car line) This stays cold till my daughters lunch and it is the only bento box to hold a yogurt smoothie. Couldn’t say enough good things about this company. I will buy forever

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 16, 2023
Yoimphill
5 out of 5 stars review

Best lunch box ever

I got a deal on this and had to buy a 2nd one. Love that has a built in ice pack. Keeps my kids fruit cold. She won’t eat it if it’s warm. So this lasts cold until her lunch time. Had a small issue with the latch but customer service was great and resolved my issue no problem. Would highly recommend this box.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Sep 13, 2022
Momoftwins2
5 out of 5 stars review

You All In One Backpack!!!

After loving my first purchase of the bentago lunchbox, we had to have the backpack! I have twins and two backpacks and two lunchbox and water bottle, you hands can get full! When I saw that bentago created backpacks, our family had to purchase one. A one in one backpack that carry’s all my boys stuff and their lunchbox, sign us up! The quality is also great, the backpacks seem durable and our lunchbox’s have lasted over 2 years! Thank you for making a great products!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Nov 21, 2023
hesa0703
2 out of 5 stars review

Great but not quality

Bought this for my daughter who is in Kindergarten and she has used it every day since the beginning of September and its already ripped on the inside. The seams have all come undone and the folder pocket does not hold a regular size folder as its to small. I was really hoping this was going to hold up as the cooler in the bottom is amazing but the quality just isn't there. Disappointed I'll have to buy her a new backpack before is over!!!

Helpful?6RF9XOPJYJQF13615207858
reply from Bentgo

Hi Hesa,Thank you for purchasing our Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience.Please reach out to us via phone or email. We are here to help!Thank you,JessicaBentgo Support(714) 668-0300support@bentgo.com

Aug 27, 2024
Momma
3 out of 5 stars review

Needs improvement

This backpack is great for pre school but kindergarten/elementary not so great! Lots of compartments but for a average folder NO! You can't fit the basic school folder in the slot. If you buy the lunch bag you have no choice but to attach it and make it bulky for your child to travel with other wise putting it inside the bag alone YOU WILL HAVE NO ROOM IN THERE whatsoever for anything else. The botton lunch bag only fits containers which lets be real they would have to hold just the container to travel to lunch, fingers crossed that they dont drop it get bumped into or distracted and it falls out of their little hands on the way 🤷‍♀️ .

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi Sjean, Thank you for purchasing our Bentgo Kids Prints 2-in-1 Backpack & Lunch Bag and providing your feedback. If we can assist you with anything, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jul 8, 2023
DCTwinMom
5 out of 5 stars review

My twins love them!

Bought these for my twins when they started preschool. The size is perfect for school lunches, the built-in ice pack is super convenient, and, in the two years since purchasing them, I've never had an issue with leaks. So pleased with the product, that I brought a second set. Highly recommend!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 27, 2021
BreannaLS
3 out of 5 stars review

Great quality, poor design

I will be honest, I purchased this bag without much research and thought because of the name brand and I'm a little upset I did. The quality is awesome, there is no question about that but I am regretting (very much) purchasing a backpack with the lunchbag attached on the bottom for a couple of reasons: 1. The bottom takes up room inside the main portion of the bag. My daughter brings home a folder every day (typical size) and you have to push it back behind the zipper for it to sit nicely. It has come home bent a couple of times simply because I have a Kindergartner and she just puts it in (duh) and I don't expect her to have to push back her folder into the backpack--no one should. So, I'm disliking the tight fit of normal-sized items. 2. They obviously don't take their entire backpack to lunch, so she is just carrying the Bentgo lunch container. However, there is no room in the container to have utensils or obviously a drink. That being said, she would have to carry 3 items with her which may not sound difficult, but for a 6 year old it's cumbersome. In hindsight, I should have purchased the single backpack with a separate lunch bag so I would have more room in the pack and so she would be able to carry her drink and utensils in one swoop. As mentioned, GREAT quality, but I regret purchasing this backpack but will have to make due this school year sadly.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Oct 23, 2020
Desireeg87
5 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] My son is absolutely in love with his bento box in green/navy. Our favorite part is the built in ice pack, it's so convenient. I love that I can put a little bit of everything and nothing spills. Its an amazing lunch box!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
May 22, 2023
Jess
5 out of 5 stars review

Great for small hands!

I bought this lunchbox for my son for lunches at daycare about ten months ago. He LOVES his lunchbox! He is now 19 months old and he’s able to use it with some help to open and close it. It’s easy for him to carry and it’s just the right size to be able to grow with him through school age. About a week ago the clasp of the box broke off when I was packing his lunch- I contacted Bentgo and they responded SO quickly and are replacing it under the 2 year warranty. I really appreciate customer service that ACTUALLY serves its customers.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858