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Customer reviews for Downy Rinse & Refresh Laundry Fabric Rinse, Cool Cotton, 3 Bottles, 76.5 fl. oz. for
Downy Rinse & Refresh Laundry Fabric Rinse, Cool Cotton, 3 Bottles, 76.5 fl. oz.
4.7 out of 5 stars
stars
2,562 ratings1,075 reviews
  1. 5 stars82% (2,098)
  2. 4 stars10% (266)
  3. 3 stars4% (97)
  4. 2 stars1% (37)
  5. 1 star2% (64)

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Showing 741-750 of 1,075 reviews
Oct 7, 2022
Reviewer name: Ashley_93
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] Downy Rinse and Refresh is free of heavy dyes and perfumes. This is great for my family because it doesn't irritate our sensitive skin. I add it to the fabric softener compartment on our washer. It's quick and easy. It keeps our laundry fresher for longer. Especially our bath and hand towels which I find can carry a pesky odor from being constantly damp. I will definitely continue to use in the future!

Review from downy.com
Helpful?3VUXX4VGGK5S13615203728
Oct 7, 2022
Reviewer name: Gus33
5 out of 5 stars
5 out of 5 stars review

Subtle Scent

[This review was collected as part of a promotion.] Really appreciate the subtle scent, most fabric softeners have an over powering scent. Also like the lack of coloring, never understood why companies use all the unnecessary added coloring, this has none which is really nice. Leaves our clothes really soft

Review from downy.com
Helpful?3VUXX4VGGK5S13615203728
Oct 11, 2022
Reviewer name: Olivia1237
5 out of 5 stars
5 out of 5 stars review

Smells amazing

[This review was collected as part of a promotion.] I am so happy I came across this product. My clothes suffer from sports, grease and dirt stains and even though they may come clean they never smell as fresh as I would like. With this product from Downey now the they do! Definitely freshens better that fabric softener alone. Just a small amount goes a long way and sticks with my clothing for a long time.

Review from downy.com
Helpful?3VUXX4VGGK5S13615203728
Oct 5, 2022
Reviewer name: Ari35
5 out of 5 stars
5 out of 5 stars review

Downy Rinse and Refresh Cool Cotton

[This review was collected as part of a promotion.] Came across this softener and decided to give it a try. Well must say I am absolutely pleased with the product. The scent is long lasting on your clothing items. A little goes a long way, this is a must for laundry needs.

Review from downy.com
Helpful?3VUXX4VGGK5S13615203728
Aug 25, 2025
Reviewer name: Aundrea
1 out of 5 stars
1 out of 5 stars review

Do not recommend

There is no way to know how much you are using and if you have a washer with a center place for softener (I KNOW THIS IS NOT SOFTENER) but that is the place to put it, it spills all over the inside of the washer. The design of the bottle is terrible. MORE IMPORTANTLY - it "masks" the smells but they come right back and WORSE it has damaged clothing, leaving streaky marks and almost greasy looking stains. It is very sticky and I truly cannot understand how a company priding itself on laundry care can release a product with this many problems.

Helpful?3VUXX4VGGK5S13615203728
reply from Downy

We're sorry to hear you're having trouble using Downy Rinse and Refresh, Aundrea, and we're happy to help. Downy Rinse and Refresh is nothing like a traditional fabric softener. Traditional Liquid Fabric Softeners lubricate fibers making them soft and fresh. With only 5 ingredients, Downy Rinse & Refresh is designed to remove odor-causing residues not lubricate fibers. Its unique formula works in the rinse to break down and remove the residues left behind after washing that can lead to odors. It uses an organic acid (Citric acid) to lower the pH of the rinse which helps remove residues that lead to malodor on fabrics over time. Downy R&R is safe for all washable fabrics, including activewear and children’s clothing. Downy R&R is not a fabric softener, so it can be used on all machine washable fabrics and will not impede absorbency or moisture wicking or harm flame retardants on children’s clothing like usual liquid fabric softeners. Downy R&R is designed to be used with detergent, and can be used with other fabric enhancers like scent boosters or dryer sheets but NOT liquid fabric softener or bleach. Make sure rinse is being added to your machine's rinse cycle, not during the wash cycle, and add to the softener drawer if that’s an option or to the center agitator. Some machines have a ‘fabric softener’ button that you need to push to activate the cycle. For a really tough malodor you're struggling to remove through a normal wash cycle, try soaking for an hour or two. Make a solution of Tide Hygienic Clean or Tide Oxi Liquid, Rinse and Refresh and water and soak. Run through wash cycle after. If you have any further questions or need further assistance, please give us a call at 1-800-688-7638, M-F 9am-6pm EST.

Oct 4, 2022
Reviewer name: Sassyb76
5 out of 5 stars
5 out of 5 stars review

Works and smells great!

[This review was collected as part of a promotion.] I absolutely love this new product from Downy. This Rinse and Refresh does exactly what it says…it removes odor and residue. I’ve always loved all Downy products, but this one may be my new favorite. It makes my clothes smell fresh and clean without leaving behind any residue like regular softener can do. And it smells fabulous!!

Review from downy.com
Helpful?3VUXX4VGGK5S13615203728
May 11, 2023
Reviewer name: SouthernChef
1 out of 5 stars
1 out of 5 stars review

TERRIBLE PRODUCT

Don’t waste your money on this product. Leaves your clothes with the smell of pool water! Smells like chlorine, not fresh at all! And there is zero softening to your clothes. I’m going to stick with adding the Lysol Laundry Sanitizer, Tide & the April Fresh Downy which is amazing!

Helpful?3VUXX4VGGK5S13615203728
reply from Downy

We never want you to feel like your money was wasted with your purchase. When we design our products, we do extensive research and consumer testing to create scents that we think you will love. We know that scent preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. We'd like to suggest trying our Downy Free & Gentle version that has no added perfumes.

Oct 24, 2022
Reviewer name: NYMom
5 out of 5 stars
5 out of 5 stars review

Best smelling clothes

[This review was collected as part of a promotion.] I got this Downy Rinse and Refresh Cool Cotton and it makes my son hockey gear smell fresh and clean. It's truly hard to make that gear smell good. I just washed it with my regular detergent and Downey in the fabric softer slot. So clean and fresh. I love this stuff.

Review from downy.com
Helpful?3VUXX4VGGK5S13615203728
Oct 6, 2022
Reviewer name: Bdavis1981
5 out of 5 stars
5 out of 5 stars review

Smells amazing

[This review was collected as part of a promotion.] I just used this on my clothes and I love it.... my clothes smell amazing.... it takes away the odor from the foods that I cook... I would definitely recommend this to anyone who has clothes that need a little extra boost scent.

Review from downy.com
Helpful?3VUXX4VGGK5S13615203728
Sep 29, 2022
Reviewer name: Pat63
5 out of 5 stars
5 out of 5 stars review

New Favorite

[This review was collected as part of a promotion.] I used this new Downy Rinse and Refresh laundry odor eliminator for the first time and I have to say I was impressed with it. I used a different type of refresh for my towels but this is way better. I used it on my son’s work shirt’s and he said he liked the way they had a different type of smell. There really isn’t a con.

Review from downy.com
Helpful?3VUXX4VGGK5S13615203728