Greetings! We would love to help you with your ice maker experience. Below is a link to help with your ice maker not making enough ice. We recommend watching the embedded video in full. Ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough This refrigerator model is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period (starting from the date of original purchase). 1. One (1) year of parts and labor. 2. Five (5) years of parts and labor on a Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing). 3. Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only Should you need more assistance with the ice maker and warranty, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146030558 to help our team pull up your information. Leo

Hi there, We care for the refrigerator's betterment. Let's look into this. The link below will show you the steps to rectify the control panel. For more details, please select the corresponding bullet points which affect its ice control board. Also, please watch the YouTube video and click on the embedded links for additional help. The refrigerator panel or Family Hub screen is blank or not responding: https://www.samsung.com/us/support/troubleshooting/TSG01202605/ Should you require further assistance, please feel free to get back to us as soon as possible via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146899566, to help our team pull up your information. Have a great day! ^Chrystel

Hello! Here is a link that will help resolve your concerns https://bit.ly/36mTJZ9 ^Ty