We're really sorry to hear you had this experience with our Tide Evo Original Laundry Detergent Tiles, Judy. It must upsetting that the tile left residue on your clothing. We appreciate you providing us with this feedback, but this is definitely not the type of experience we want you to go through. Improper dosing and placement of detergent can cause residue on fabrics, while oversized loads hinder detergent dissolution and water circulation. For high-efficiency machines, maintain specific fill levels based on the cycle: a hands gap for normal cycles, 60% for synthetics, and 40% for delicate and quick cycles. Low water pressure can also impact washing. Always follow dosing instructions and verify pod compatibility with newer machines, which may use less water. Please feel free to contact us at (800) 879-8433 so we can learn more about this situation and take care of you. Your satisfaction is highly important for us at Tide.

Hi there! We are absolutely thrilled to hear that Tide evo Laundry Detergent Tiles in Original Scent are perfect for sports players, offering great benefits for heavily stained and soiled clothes! It is wonderful to know that you appreciate the classic Tide clean smell and find its performance to be truly worthwhile. Thank you for sharing your fantastic recommendation!

Hey there! We are so pleased to hear that you love the wonderful scent of this product and that it performs excellently in cleaning your laundry. Thank you for sharing your positive experience.

Thank you for sharing your experience with Tide Evo Laundry Detergent Tiles in Original Scent. We are very sorry to hear they did not completely dissolve for you, even in hot water. This is certainly not the performance we intend, as Tide Evo is designed to be 100 percent concentrated, water activated, and to dissolve instantly upon contact with water, performing exceptionally well even in cold water. Your feedback is important to us, and we would love to learn more about your experience to understand what happened. Please contact us directly at 1-800-879-8433 so we can assist you further. Thank you.

Hey there! We are truly sorry to hear that the product did not dissolve completely and left residue on your clothes, we appreciate your feedback. Please know that these dissolving laundry packets are designed to dissolve upon meeting water; however, prior exposure to moisture can affect their performance. Factors like incorrect dosing, an excessively large load that restricts water circulation, low water pressure, or even your machines prewash sensing rotation affecting packet placement, can all impact proper dissolution. Please contact us at (800) 879-8433 we want to assist you further!

Hey there! We are truly sorry to hear that the product did not dissolve completely and left residue on your clothes, we appreciate your feedback. Please know that these dissolving laundry packets are designed to dissolve upon meeting water; however, prior exposure to moisture can affect their performance. Factors like incorrect dosing, an excessively large load that restricts water circulation, low water pressure, or even your machines prewash sensing rotation affecting packet placement, can all impact proper dissolution. Please contact us at (800) 879-8433 we want to assist you further!

Thank you for sharing your experience with Tide Evo. I’m sorry to hear that you encountered issues with the product not dissolving properly in both hot and cold water, leaving residue on your clothes. We understand how important it is for your laundry detergent to work effectively and provide a clean, fresh result. Tide Evo is designed using a patented process that creates soft, fiber-layered cleaning ingredients which dissolve instantly upon contact with water. It is formulated to perform exceptionally well in cold water and is 100% concentrated with no fillers or extra water. Because it is pre-measured in tile form, it should dissolve completely during the wash cycle, whether you use a front loader or top loader washing machine. We take product quality very seriously and want to ensure you have the best possible experience. To help us investigate this matter further and provide you with the appropriate support, please contact our service team at (800) 879-8433. We appreciate your feedback and the opportunity to address your concerns. Thank you for choosing Tide Evo.