We're really sorry to hear you had this experience with our Tide evo Original Scent Tiles. It must upsetting that you had to rewash your items as the evo tiles didn't dissolve. These are designed to dissolve and wash your items properly as long as you always throw the tile before the clothing goes in, there is enough water pressure for the Tide evo to circulate and dissolve properly, and making sure your load's size do not exceed what your washer is capable of. However, this is not the type of experience we want you to live through when using our product. Please contact us at (800) 879-8433 so we can learn more about this situation. Your satisfaction is highly important for us at Tide.

Thanks for taking the time to share your feedback on our Tide Evo™! We want you to know we put our detergent tiles through strict tests to ensure they work well in your home. This is certainly not a situation we’d want you to expect and we’d like to share some tips. As you may know, we recommend putting the tiles in the wash before any clothing. Also, we recommend making sure the wash is not too full so they have room to dissolve. So we can see if we can help and gather details for our Quality Team, please give us a call at (800) 879-8433

Thank you so much for reaching out, Tina. Our Quality Team puts our detergents through a lot of tests to ensure these dissolve, and offers a scent you love. Feel free to reach out to us at (800) 879-8433. We’d like to troubleshoot to see how we can help.

Hey there! We're sorry to hear this product didn't perform as expected. Tide evo is a brand-new laundry innovation designed to deliver a powerful clean with six layers of concentrated cleaning fibers that dissolve instantly in water. It’s made to perform exceptionally well in cold water and protect colors while brightening clothes. Please contact us at (800) 879-8433 we want to help you!

Hello Reaka!! That is a wonderful feedback! We are so pleased to hear you love Tide Evo, especially appreciating how well they dissolve in water and how they make your clothes feel and smell. . We put a lot of care into crafting products that enhance your laundry experience Your feedback truly brightens our day! Have an amazing day!